Question about Omnitech 12 Sheet Cross Cut Shredder

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We bought this shredder in January and it no longer seems to shred.

The motor is running (so it isn't due to overheating) but it won't actually grab the paper. I usually shred 8 or fewer pages. Please help

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Drive mech depending on type it may either be a drive belt or adjustment of mech

Posted on Apr 30, 2015

Testimonial: "it is pretty new. we bought it in Jan. would this be covered under warranty? Does Omnitech or you have somewhere you recommend we take it to get looked at?"

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1 Answer

My Infoguard sq70B shredder won't turn on. It is overheated. What should I do to start it again and prevent this from happening?


There is a thermal switch inside and in normal circumstances, once cooled down it will work again. With shredders you get what you pay for and if you want a good one, they are $600, will crosscut 12 sheets and can be used for 30 minutes straight and they usually have a strain indicator. They can also shred CDs and Credit Cards.. Most people buy them in the one to two hundred dollar range and encounter problems as you have. The gears all shredded on my $250 shredder.

To prevent it happening, never exceed the specified number of sheets to shred at one pass, normally 5 or 6, and never any longer that 5 minutes without a 20 minute cool down. Also use shredder oil on the cutters as this reduces strain and strain causes the motor to get hot.

Aug 13, 2017 | Shredder Office Equipment & Supplies

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Royal shredder high pitched motor sound


stripped a gear
junk it and get a new one

Jun 10, 2017 | Royal Office Equipment & Supplies

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Omnitech wont shred papers.


Sounds like its jammed? Have a really close look for staples, paperclips etc stuck in the drive gears or blades

May 19, 2015 | Office Equipment & Supplies

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Machine says it's FULL, and won't shred, but it isn't/


there is a sensor that detects when the basket is full, if you remove the basket, look up for the sensor that would point down into the basket. it is probably dirty, clean off sensor.

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Jul 05, 2012 | Fellowes SB85C Shredder

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My shredder won't shred paper. It sounds like something is stuck / locked. I removed any paper shred and still nothing.


IF you've had that shredder for any longer than 4 years its about time to trash it. And some models of shredders actually can't shred anything thicker than normal notebook paper, even after about a year. Make sure you haven't

Apr 25, 2011 | Memorex Office Equipment & Supplies

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Shredder will not start when paper is inserted. switch is on auto. This happened after a long session of shredding


Two possible problems;
  1. Teeth underneath lid are jammed; sometimes (especially after a long session) although the papers go through, debris builds up and can get caught in the teeth; to clear unplug and with tweezers or a tina flathead screwdriver, pull out shreds of paper still caught
  2. Motor is overheated; once cool, try it again (move switch to reverse to see if motor is still working). If motor is working, see Step 1 for a jam; some jams can be cleared by running it in reverse. Royal doesn't recommend "long" shredding sessions. My unit recommends sessions of 20 pages or less. If you try to overwork the shredder, it will overheat and in some cases, fry the motor.
I hope this helps answer your problem. Best of luck!
Greg

Nov 12, 2009 | Royal 10X Shredder

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My paper shredder stopped working


First things First...UNPLUG THE UNIT. It sounds like it has been fed too many pages at one time. You may also want to dump any shredded paper so there is plenty of room for the shredder blades to pull in the paper. If the paper catcher is too full the blades can grab shreds from the bottom and stop the blades movement. Just be careful. Shredders can be dangerous.

Jun 01, 2009 | Office Equipment & Supplies

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It stopped working after a big shred. I suspect an overheat. How do I reset it?


it's overheated, after you turn on the shredder, is it working?
if not, that means your shredder's motor is death.
need to buy a new shredder.

May 06, 2009 | Office Equipment & Supplies

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Shredding no more


if the unit is pulling paper thru but not shredding your cutters have separated for some reason. If not pulling paper thru but machine is running you probally have a broken gear causing cutters to no longer turn you may hear a clunking or grinding noise or gear may be stripped if shredder sounds like it is spinning freely. Contact manufacturer for parts availability.

Nov 26, 2007 | Royal CIA 12X Shredder

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