Question about KitchenAid Kitchen Aid K45SSWH Classic Tilt-Head Stand Mixer

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How do i start to find out what is wrong with my mixer my son dropped it off the table

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Christina, can you give more information of the problem? Is your mixer turning on at all now? Making clicking or grinding noises? Do you need to replace broken or dented piece of the housing?

If you can give me more information I will be happy to assist you with the problem.


Posted on May 05, 2015

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It would help if you told us what it is or is not doing now it has hit the floor. Is it running with extra noise? Not running at all?

Posted on May 01, 2015

Testimonial: "we have fixed the issue the brushes were not put in right"


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Posted on Jan 02, 2017

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Need a new bowl

Sadly FIXYA has no control or ability to FIX the problem you have with the mixing bowls you ordered that are not the correct configuration for your mixer. suggest you contact the manufacturer again

Aug 17, 2017 | Oster Stand Mixer model: Fpstsm5102

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Hi my mixer droped frome the table now it wont start

we need to know what make and model of your mixer that is not working. there are so many things that could be wrong with any make or model, so please let us know who made your mixer and what is the model number

Apr 19, 2013 | Food Mixers

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My kitchenaid k5ss will not turn on My mixer was running and stopped. I replaced the gears but when taking apart I found that the board on the very end was crcked an the bottom was broken. I replaced both...

Heheheheheh, not laffing at you but with you, You have just assembled stuff in the wrong place and you have to now adjust the speed control board to get the mixer to start up. Go to the KA site click on support click the drop down menu and click on get manuals then on left side of page click first and choose servicer then drop down and list your model number just as it is listed on the sticker under neath the mixer, click or hit enter and you will be taken to a new page with PDF forms the top section is the owners manual and the second section will be the parts list go to the matching model number and click on it scroll down to your manual and click on it, it will expand in a new window, scroll down and you will see the parts for the electrical area of the mixer, it is easy to figure out and you will quickly see the manner in which you need to assemble everything properly, once you have everything put back correctly you will need to adjust the 3 screws on the speed control plate. start with the two top screws chrome on the top of the black and copper plate, turn counter clockwise until the mixer starts, You can find a few good tutorials about this adjustment on utube that you can use as a guide. Hope this helps please let us know if it did.

Mar 21, 2013 | KitchenAid K5SS Heavy Duty Commercial...

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I have a 600 watts stand mixer, one time i put too much flowers and it just stop mixing in the middle and making the loud jam noise. now it won't complete the circle and alway jam half-way and stop...

It sounds like you have a stripped gear. I, too, had this problem when my bride dropped a wooden spoon into the bowl. You'll need to disassemble the mixer and determine the part(s) that need to be replaced. With a google search for parts for your model, you can not only locate the exact part, but can also get exploded diagrams for your model. Very handy indeed for disassembly/reassembly. I'd get the diagrams first and then determine the parts needed.

Hope that this helps you.

Best regards, --W/D--

Jan 22, 2011 | KitchenAid ProLine 600 Stand Mixer

1 Answer

My 10 yr old son decided to "work " on my mixer ,

Jim, hi- um, you're reading this with your son, right?

Inspect the brushes carefully, be sure that the little copper wire is firmly attached to both the brush and the little disc at the other end of the spring. Clean the brushes well, allow no oil at all to contact them and if they have gotten oil on them (including cooking oil) clean them with a spray can of electric motor cleaner. If you use non-flammable motor cleaner you will have less of a chance of starting a fire, but it's much slower to evaporate. When you put the brushes in, look at the ends and turn the brush so that the hollow worn into the end fits properly to the commutator. The mixer will run with the brushes turned wrong, but it's simply good practice to fit them properly.

Dust and corrosion will accumulate between brushes and their holders, and it's very possible for a brush to not go all the way into position when reinserted. Again, the electric motor cleaner will help- spray a bit down the hole and on the brush, slide the brush in and out and note any stickiness as it reaches the bottom of the hole. Each brush must contact the commutator with the full pressure of the spring behind it and be free to move as the machine is used and the brushes erode. Note that cleaning the holders can take several tries, and if there is crud in the holder the condition will get worse before it gets better, so take note of how the brush moves, especially at the bottom of its travel. When it's clean you'll be able to hear it contact the commutator when you put it down the brush holder.

If you look down the brush hole you'll see the commutator- the copper bars of the commutator should have a pretty, burnished appearance and the insulation between them should be clean and not standing up above the bars. Black sooty looking deposits and/or pitting indicate that the brushed have not been advancing to the commutator with wear as they should, and arcing has been taking place. This will be caused by dirty brushes binding in their holders or by worn out brushes that are unable to advance or by the commutator bars wearing faster than the insulation between them- a condition referred to as "high mica".

Good luck, and buy that kid some tools- there's a lot more to discover inside that mixer..


Dec 22, 2010 | KitchenAid Food Mixers

1 Answer

Turn table will not work. Just installed the micowave

Look at manual first thing, turn table can be turned off and on. Start there. If still doesn't work and this is new, it is under warranty. Call number in manual for service, they will come out for free and repair. Could be as simple as turntable not being plugged in or gear is bad or motor bad. Call for service first if under warranty.

Mar 28, 2010 | Food Mixers

1 Answer

Motor is not running

Contact the folks at Atomic era. Google Atomic era to get to their web site.

Dec 27, 2009 | Kenmore KSM100 Stand Mixer

1 Answer

My son thought the big screws on my kitchenaid mixer were menat to be unscrewed. He was surpirsed when a spring and something else popped out. He replaced the parts but now the mixer doesn't work. HELP

Hi, abarhum. I hate it when that happens. Your son must be a future electrician, because what he ‘discovered’ was your mixer’s electric motor’s brushes. It seems that power is not getting to the armature from the brushes so I would suspect that one or both of the brushes is (are) not seated properly. Do you know if he removed them both, or just one?
I'd suggest removing them again and making sure the brushes are facing in the right direction to contact the armature’s commutator. The concave contact face of the brush should be resting completely on the commutator. If your son turned it 90 degrees too much when he put it back together for you, it won’t' seat properly and the motor doesn’t get any juice.
It might be helpful to have your Parts List Manual on hand when you do this. If you're lacking one, you can download a PDF version from the KA website: Click on Customer Care>Locate Manuals & Guides> Enter the 6 character model number, in your case use KSM50P, and select the last file listed under Parts List (4), KSM50PWH2.pdf (354.62 KB). Check to ensure it matches your mixer model.
Turn to pages 6 & 7, titled: Motor And Control Parts, which provides an exploded view for the disassembly and reassembly of your mixer’s electrical components, along with all the parts. You’ll want to focus on Illus. No. 47 and 29, which is the brush holder and brush & Spring assembly.
Don’t be too hard on your son… I can remember doing something very similar when I was young and became an engineer… J
Good luck, I hope this helps. Howard, Burke, VA\
If this solution has been helpful, please rate it, thanks! - hslincoln

Dec 08, 2009 | KitchenAid KSM5PS Heavy Duty Stand Mixer

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Kitchenaid pro 600

It sounds like you may have broken the gear in the head of the mixer. I would call this a Advanced fix since you need to press the pin out of the shaft to put the new gear on. The parts are available from online parts stores, and the manuals and part lists are available from KitchenAid HERE.

Oct 25, 2008 | KitchenAid KP2671 Professional 6 Series...

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sorry to hear of your misfortune,im a hobart tech and i can tell you right off the bat it would be almost impossible to tell you the solution unless i seen the more specific about the noise and where you think its coming from,if its in the transmission i could walk you thru it but it would be a task.first thing to check is that there are no cracks on the mixer.all speeds work?1-2-3.

Jan 04, 2008 | Hobart A200 Stand Mixer

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