Question about NorStar M7310 Corded Phone

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All of the sudden our called ID stopped working on all of our phones, how can I restore the caller ID?

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Check with you telephone service provider to ensure you still have the service. Customer service can help you. Caller ID is provided by the phone company.

Posted on Apr 30, 2015

Testimonial: "I already checked with the phone company and we do have service. Is there anything with the phones that I can check?"

  • ka4iup
    ka4iup Apr 30, 2015

    Caller ID comes across the phone line from the phone company. I am assuming that you have signed up for C ID, and that it is offered by your provider. I am also assuming that any devices batteries are fresh. Here is a link to learn about caller ID:http://electronics.howstuffworks.com/que...

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1 Answer

ALL OF THE SUDDEN OUR CALLER ID HAS STOPPED WORKING ON ALL OF OUR PHONES. I HAVE HAD THE PHONE COMPANY OUT AND THEY SAID IT IS WORKING ON THEIR END. WHAT CAN I DO?


You have what they call a caller id trunk card in your system this could have failed you could try powering down the system to see if that dosen't help wait 2 or 3 min. the power it up.

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Contact the phone company. They are caller ID providers for you phone.

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Based on a user's review of this phone system on Amazon, I unplugged the base station, waited a few seconds and then plugged it back in. Caller ID display and announcement both work fine.

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I had the same problem - until today. Seems that the phone jack wiring in my living room needs repairing. Receiving and making calls is no problem, but the Caller ID is first to go (according to phone service provider). I tried out the phone in the bedroom, and the Caller ID shows up fine. Serviceman coming tomorrow to fix the L/R wiring.

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I have had similar problem the way I solved it .
Unplug all units from ac
Take out all batterys
unplug phone line.

Put back in reverse order .
They allways seem to work after.


I have noticed that if the phones are charged on the wrong stations they seemed to get confused for some reason.
Hope this helps

Doug

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plz rate this poste

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Make sure that you have caller id service from your phone company. If you do not have a different phone with caller id borrow a working one from a friend and see if it shows up on a different phone. Let a phone ring at least twice to give caller id time to work. If a different phone does not show the call information call your service provider.

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I had the same problem with my phone, so I called the service provider. They removed caller id and then re-added to my plan and that seemed to fix the problem. Hope this helps guys....

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