Question about Krups KB790 Die Cast Blender

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Brand new. Pulse feature stuck ON. Tried OFF. Tried unplugging. Still only pulses, no blending. Tried a dozen times.

Just out of the box.

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  • Krups Expert
  • 134 Answers

So when plugged in it always just runs on the pulse? I would assume that this is an issue with the control board inside. If this is brand new return it to the store and exchange for a different blender.
You could also contact Krups to see how they work their warranties but you most likely need the control board replaced and that is something a service center would have to do for you.

Here is the information for contacting krups:
http://www.krupsusa.com/contact

Posted on Apr 29, 2015

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Posted on Jan 02, 2017

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