Question about Office Equipment & Supplies
We have emptied the toner bottle and now the machine says used toner bottle-2 is full please call service
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Posted on Jan 02, 2017
You will need to vacuum all the toner out as in the machine there is a sensor that looks through the waste tank and checks that it is clear. You can also wash the tank out then install it and you will not have the problem.
Posted on Jan 28, 2008
I have your bulletproof fix. Open the front door,and look at the far right bottom corner.You will see a piece of sheet metal about 3" by 6" that is locked down by a black plastic button that looks like an oversized thumb tack(if its still there). The black retainer holds the sheet metal slider in place. The sheet metal slider holds the used toner bottle in place.Remove the black plastic retainer and slide the sheet metal towards you.The sheet metal will actually have a hold on the waste toner bottle and so they both will come out together,as you will see when you pull it out. Empty the bottle into a trash bag (be careful, its not dangerous but can make one hell of mess). This machine uses an auger and tube assembly to deliver the used toner to the bottle. As the bottle reaches maximum capacity, the backpressure of trying to push more toner into a confined space causes a bind in the delivery system which trips a sensor(photo interruptor) and you get the message to empty the waste toner. So once the bottle is emptied you should be ok. Note: on rare occasions the tube and auger assembly(which became somewhat packed and therefore gave the message) will remain slightly bound even after the toner in the bottle is emptied.You might have to slide the waste toner bottle back in a couple of times to dislodge the clogged toner. In fact I have had to use a slight amount of "force" to jog the clog loose.Again this is rare. The copier should immediately recover once you put the bottle back and close the door. Another rarity can occur which will cause you to turn the copier off and back on in order for the copier to return to a ready condition. Have a fine day. ............SPINAL............
Posted on Jul 19, 2008
The used toner bottle is not actually a bottle at all. Not sure what you emptied, but it sounds like the actual toner bottle itself. The waste toner is contained with in the transfer belt unit. When you open the right side cover, this is the unit that is attached to the door. It is a brown belt that provides transfer of the image to the drum and separates the paper from the drum. Remove this unit by locating the release levers on either side of the transfer unit (push both of them towards the machine). After removing, you will need to actually take the belt unit off of the transfer unit. To do this, remove the two tension springs on either side, and then take a small flat bladed scredriver and release the clips that hold it down (you will see when you get started). Once you get it off, you will see the long blade that actually scrapes the toner off the belt. Dump the waste toner out this end. You will need to shake it pretty hard. A better (and cleaner) option is to vaccum it out using the crevace tool on you vac. Just make sure you completely empty it. Now....do everything in reverse.
Hope this helps,
Posted on Oct 09, 2008
SOURCE: USED TONER CASE IS NEARLY FULL
Hello sir; There have no waste tone bottle for this machine, but waste toner all stuck in the imaging transfer belt unit, on the right hand side door,pull it out dump the toner out and vaccumn it.
Posted on May 06, 2009
Here's what I did.
Emptied the waste toner cartridge. Left it out of the machine. Held the microswitch (located to the right of the optical sensors) in the "cartridge in" position with a paperclip. Printed one document. Inserted the waste toner cartridge. Error now gone!
Posted on Dec 18, 2010
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