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I bought a Dell Computer from QVC in December, I was suppose to have McAfee free for 5 years, but it is not working. And says my trial period is over.

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McAfee is a bloated monster not worth having anyway IMHO. Get a good alternative like Malwarebytes or Kaspersky.

Pay a few $ to get the resident version that runs on startup.

Posted on Apr 29, 2015

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Brenda,
You may want to call QVC or Mcafee Dell does not offer this option on the computers for that long of a period.
Thank You,
Dell-Jesse L
Dell Social Media and Communities

Posted on Apr 29, 2015

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1 Answer

Bought a computer from QVC (Dell) with Lifetime AntiVirus protection, now McAfee informs me that I need to renew for $


Contact the supplier, it is their problem, If the laptop a/v was included as an inducement to buy, which is almost certainly the case, it may be considered to form part of the contract . This makes the issue the suppliers responsibility. If they sold it to you with that assurance it is possible they have information relation to how the AV can be managed, contacting them should be your first step.

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Go to Mcafee and download the free trial. Use the Registration code from the card to enable the software.

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is there a license code on the box or in the box ? contact Mcafee for help or the vender where you purchased it.

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First, uninstall Norton. You can't run both. Then download & run the Norton Removal Tool... http://www.majorgeeks.com/files/details/norton_removal_tool.html
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Im sorry I cannot help you further with that. It would be illegal to do so, however you can get a free trial of the mcafee software over here; http://home.mcafee.com/store/free-antivirus-trials?ctst=1

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It's not a virus. You have "Malware" on your computer. Download a few malware scanners and run them. Next, you will have to get it out of your registry. Otherwise, it will keep coming back. I use PC Toolc "Registry Mechanic". There are many out there, just compare the features to what you need & want. Run it about once every month to keep things cleaned up.

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Download the removal tool and it'll remove the trial version and any other mcafee products.


http://download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe

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