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What is / called? on my laptop keyboard - Computers & Internet

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/ called forward slash \ this one is back slash

Posted on Apr 28, 2015

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/ is called a forward slash

Posted on Apr 28, 2015

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Two things that we seriously consider, one is that if the lights on the keyboard is lit? Normally, when you turn on the laptop, lights on the keyboard lit so that the motherboard which is inside of your laptop will generate the necessary circuitry for your pc. Second is that if the monitor turns it on . Well we can diagnose your request, make sure you turn off the laptop and remove the cables and battery to it . Then press and hold the power button for 8 secs. Then reinsert the cables and battery on your laptop and turn on the laptop. Observe it very closely. If the lights on the keyboard did not lit, then there is a problem with the motherboard. For that, you need to call HP and set an appointment with a technician to replace the motherboard. Otherwise if it is lit (keyboard), then check if the monitor is on. If the screen is off, then there is a problem with the video card which is also inside of your laptop. If you dont know how to remove and reinsert it back, then call a technician. If you know, then try to reseat the video card. If the symptom persist, then call HP to replace your video card.

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Need to replace keyboard

I don't recommend to replace the laptop keyboard if you are not very familiar with hardware, though step by step instruction are available in net.
First check whether your laptop is still covered under warranty. If so, search the authorised service provider of your laptop model near to your place. And get the keyboard replaced by them. Sometimes you'll get it for free, if it is manufacturing defect.
Please come back and rate my solution if this turns to be helpful for you or also if you need more clarification. Thnx

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since u hv spilled liquid.there is a possibility that it has spoilt the internal circuit board. So kindly call Acer.

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Possibly a failed keyboard (was there a liquid spill?), loose keyboard cable or failed system board. Call Dell support, if your warranty is expired keyboard should be about $40-75, system board can be $200-600 depending on model and availiability of the part.

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I'm afraid that if the keys "keep coming off" then the very small bits of plastic that keep them down have permanently broken (very common) and that you must replace the keyboard. Page 5-28 of this document from HP explains how to replace the keyboard of that model.

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No. Have her reboot and retry. Then check the keyboard connection. Still nothing, then, the keyboard may have failed and needs replaced.

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NC 6000

call tech support

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