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Can I get a replacement band?

Hasp broke

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Yes you can. Either on eBay by typing in you machines model and serial number or you can try a internet firm called Buyspares.co.uk who are very good for parts for all domestic appliances.

Posted on Apr 28, 2015

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I am unable to open 5D software. Error messsage reads "Unable to access HASP SRM Run-time Environment (H0033)


It sounds like it may be a driver issue, go to HUSQVARNA software help and download a new hasp driver

Sep 30, 2016 | Sewing Machines

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Need to download hasp driver device


please explain the problem in detail.

Jul 15, 2008 | Bernina Artista 180

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Elna dongle won't let me download digitizer EX ver 4


Sounds like the Hasp driver for your dongle is not up to date, or is not compatible with your operating system

Oct 09, 2014 | Sewing Machines

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Install hasp driver aladdin


Visit the software support page.
http://new.husqvarnaviking.com/Support

You can select the version of software on the lower right part of the page.

Jan 22, 2014 | Husqvarna Viking 1

1 Answer

Hasp dongle


You may need to download new drivers. Look on your computer for devices and see if the dongle is recognized or has a mark indicating the driver is bad.

Oct 12, 2013 | Husqvarna Sewing Machines

2 Answers

How to repair a bernina hasp lock


HASP or security device dongles were used on earlier Artista software. If your machine still has a parallel port and the HASP devie is on the connector then you probably upgraded windows over time. There is a XP device driver fix you may need to install. I recently loaded the ancient Artista software into a modern machine so I know it can be done. Just need to have the proper hardware support.

If all your trying to do is communicate with the machine from the PC then look into an USB to SERIAL converter and use the Artlink software from Bernina (free). Has much of the function that the earlier software did except for limited edit capabilities.

Jan 02, 2011 | Bernina Artista 180

1 Answer

Hasp driver


Not sure just what your question is, but go the the Husqvarna website (Global) and find the updates page. There are links there to update your Hasp drivers. This website might also help you:
http://www.sewmuch4retirement.com/tips.html

Sep 15, 2010 | Husqvarna Designer I

1 Answer

I need to download a machine embroidery hasp for my embroidery designs


A hasp is also called a dongle, it comes with the software that you purchased. There is no other way to get a hasp/dongle.

Aug 15, 2010 | Husqvarna Viking 1

2 Answers

My computer tells me my HASP Driver is not installed it then tells me I should download Aladdin disc. DOnt know what that is


That error message is due to you not having the latest driver. Go to aladdin.com and download the HASP 4 driver on their web site. After you install it, your problem should go away.

Dec 29, 2009 | Husqvarna Sewing Machines

2 Answers

When I try to start my 4D embroidery software for the Husqvarna Diamond, I get the error: HASP HL Protection SRM Run-Time Environment (H0033) Help! The software has just been installed on a brand new...


The author is incorrect regarding all of the uses of the HASP software/drivers. In the case of the sewing/design software being at issue with this person, she is dealing with a HASP hardware dongle which is the license control mechanism of a software product which absolutely *MUST* be installed on the personal computer or they cannot use the software. At all times, when the software is used, the hardware key and the HASP software must be running and the HASP license manager must be running as a service under services.msc

For quiltin_mama:
I have been struggling with this issue for my mother as well and have not come up with a final solution but I believe ours is one of damaged dongle or erroneous registry entries. I suggest the following actions:
1) lauch services.msc (click Start -> Run -> and type services.msc <enter> in the box) and look down the list for HASPLM?.EXE (I don't recall the full name). Verify that it is set to start automatically (right click on the item, choose properties, set "Startup Type" to automatic.

2. If you are using Windows Firewall, you need to add exceptions to the firewall: Control Panel -> Windows Firewall -> Click the "Exceptions" tab at the top.

You will need to add an exception for some of the 4D software applications. Now, I don't know which ones actually talk to the HASP, so what I suggest is: Click Add to create a new exception, and then click the "Browse" button to the lower right. Navigate to c:4d embroider\ (assuming you have the default directory) and then select the first 4D***.exe you find on the list, and click done. As I recall, there are 4 of these apps and you need to do this for each of them. Down the road, if any of the other parts of the software suite fail because they can't communicate, come back here and add the *.exe to the exception list.
Next, you need to exempt certain TCP/IP ports from the control of the Windows Firewall. If you download and install the firmware update from Husqvarna's site which they say is included in the 8.1 upgrade, the very last screen of the process, after doing all the main work, it will tell you to open a specific software port. I can't remember which port that is, but as I recall it was 14xx. Run this update and write down that port.
Back to the firewall exceptions list, now create two entries for this port: the first is for TCP port of that number and the second is the UDP port for that same number. Don't worry about why, but both appear to be needed. When adding the exception to the port, there is a button at the bottom left which says "scope". Click that and make sure that the top radio button of the 3 choices is the one selected.

Second, I made an interesting discovery while searching and trying to find the port number I mention above. There is another port which is listed as the "default" port for the Alladdin HASP software/dongle we are dealing with, and that is port 475. Please add exceptions (both TCP and UDP) for that port as well.

Finally, make certain that you have the latest HASP drivers from the ! HUSQVARNA ! site for Windows Vista and then apply the various 8.x updates to the 4D Embroidery software ! IN ORDER!, starting with 8.1, then 8.2a, then the 8.2b, then the 8.3, and the second 8.3(b?). (The 8.2 version has a 1 either before or after the '2', I don't recall which, the important thing to remember is that there is a 2a and 2b version and to do the 2a version first)

As you install these updates, BE VERY CAREFULL to read any warnings. I am told that some of the updates do not work with/will break under different versions of Windows. I haven't seen this myself as I haven't run them, but a dealer told my mom that one of the updates was her problem and that the update specifically said not to install it if you had Windows version (X). Unfortunately, not have the software myself, I cannot confirm or deny this.

There you go, I hope these steps help. One other piece of information: when (re)installing the 4D software and/or the updates, disconnect the computer from the internet and shut down any antivirus, antispyware, antimalware, and firewall software you might have running. After completing the installation, be certain to *REBOOT* the computer and logging in so the AV software is running before you again connect to the internet. I hate to say it, but all it takes is a matter of seconds before a worm can find its way into an unprotected computer to infect it. A couple of years ago one of the test organizations did that with a PC and it was fully under the control of malicious people on the internet in less than 2 minutes.

Best of Luck,
Mike

Nov 06, 2009 | Husqvarna Viking 1

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