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Unable to get lock off - Neff Cooktops

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Two things you can try 1. press and hold the power button until it unlocks or 2. on some models there is a button with a padlock symbol, press and hold until unlocks

Posted on Apr 28, 2015

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Posted on Jan 02, 2017

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How do I unlock Model No 76012086


Hello Anne,

Even with your model number I was unable to get a good description of your control board (or part availability)... or manufacturer (seems to point ti induction cooktops)... Sorry.

Your question peeked my curiosity because I had no idea there was a lock... The instructions say to "hold/press" the button/icon down for 5 seconds and the cooktop/oven should UNLOCK...

We are LOOKING for a symbol of an UN-LOCKED Padlock.

The instructions go on further to say... if this does not unlock
your appliance you need to have a service technician look at your CONTROL BOARD.

Hoping for a reset... READ THE MANUAL (failing that)...

I would recommend FIRST (before total capitulation)... trying to find the associated CIRCUIT BREAKER and shutting off the power... for at least a minute.

If that action does not provoke more cooperative behavior from your cook top INCREASE the time intervals (some better appliances use pretty good capacitors for holding memory settings... while others use terrible caps... (one of the biggest reasons for circuit board failures)).

In ANY CASE... I would try many more things like hunting up parts or online videos before inviting the Samsonite Gorilla to take one of my appliances apart (again).

Hoping the 5 seconds works for you!

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This sounds like you may have to fix a problem in the pilot area before it will work. These gas operated devices have to meet a much higher safety standard than their electric counterparts. It is a built- in safety feature. Now, look for any obstruction or crimp in the gas line. My guess is you are not getting proper gas flow or pressure or the pilot could be physically blocked.

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1 Answer

I have a drop-in oven from frigidaire.I started the self cleaning process the door did not lock and the light keeps flashing,I dont know how to stop it and i cant use the oven at all.


Good Morning friend, thank you for your post!

I understand that your Frigidaire range is not allowing you to cancel and you are unable to use the oven. I would suggest holding down the "Cancel/Clear" button for ten seconds and that should cancel the self-cleaning. If that does not work I would recommend a reset on your range, you can do that by flipping off the household circuit breaker for ten minutes. I hope this has been helpful. -Matt

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1 Answer

Frigidaire electric cooktop locked


I appreciate your post, friend!

I noticed your question is labeled under Frigidaire cooktop model, FEC30S7E. I have located the Use and Care Guide for your cooktop and I was unable to locate a lock feature. You could perform a reset on your appliance and you can do that by unplugging the power cord or flipping the circuit breaker off for ten minutes.
If that does not correct your issue could you please provide me with your model number? Usually you can locate the serial tag (which lists your model number) inside your burner box or on the outside of the appliance base. With that information I can look further into your model. I look forward to assisting you. -Matt

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The control panel displays LOC and the time. oven door opens but unable to reset any controls. is there a way to reset the controls??


Look on the panel for a key that says lock or has a key on it and hold it for10 seconds to see if that clears our

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These white wires could be a thermistor which is a type of heat sensor, if you damage it you have no safety cutout or automatic reset.

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1 Answer

Diva induction stovetop DDP50/DDP51, central burner touchpad unresponsive


I have the same problem, and resetting the breaker didn't work. There is no child lock on my unit that I can find. Was your issue ever fixed? Does anyone have any other suggestions?

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1 Answer

How do I know when my stove is done self cleaning?


to get all the detailed instructions
just click this link directly
http://www.applianceaid.com/selfclean5.html
The oven door lock needs approximately 1 hour to cool down before the oven door can be opened after a self cleaning cycle has finished. If the lock does not open after the oven has cooled down, you can try....1) Unplugging the range or shut off the circuit breaker for 5 minutes. Plug the range back in or turn on the circuit breaker. Set the clock and try moving the door lock lever or opening the door. 2) Set the self-clean cycle again and only allow it to work for 15 minutes. Cancel the self-clean cycle and allow the oven to cool. Gently try moving the door lock lever or opening the door.

Most ranges today use 3 different types of door locks...one is a solenoid controlled lock ( you hear a loud buzz noise when setting or unlocking the lock and has a arm that you must move to set the lock )...another is a heat sensitive lock ( has a arm that you must move to lock and un-lock, makes no noises and has a spring that slowly moves to lock the door will the oven is heating up )...Some locks are motorized ( no handle to move, the motor locks the door by it's self when you set the range for self clean )... If the motorized and heat sensitive locks fails to open after the self clean cycle, you must access the lock and move it yourself to open the door. On the free standing ranges, most times you must lift the cook top to access the lock mechanism. On built in ovens, the oven must be pulled out to remove the top access panel to get at the lock mechanism. Some build in ovens can have the control console removed to access the lock system. On the heat sensitive style of lock, there are no electrical parts to operate the lock, usually you will need to replace the lock. On the motorized style of lock, you will have to use a ohm/volt meter to test why the motor will not work. On the solenoid style of lock, the solenoid is often mounted on the back of the range and can be accessed by removing the rear panel, some may be mounted at the front, such as in a built in oven. The failure of the solenoid style of lock is normally caused by a bad lock solenoid. In order to get your door open, you must operate the door latch mechanism manually. Unplug or remove power from the range. Take the rear cover off the range. Locate the door latch assembly and operate it manually and open your door. Then check continuity of the solenoid. Some of the latch assemblies have micro switches to supply power also. You may need to check them. You should be able to get the door open and use your range until you can get a tech to repair if you can not repair yourself.

If you've interrupted the clean cycle or have accidentally set the clean cycle with the oven door open, the latch may have engaged and now the door can't be closed because it will hit the latch. There may be a door activated* switch on the front face of the oven. In this case you may need to manually press that door switch with your finger while at the same time canceling the clean cycle to get the latch to retract so the door can close fully again.
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