Question about Tablets & eReaders
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Posted on Jan 02, 2017
Do you mean that the PIN of the SIM card is locked?
The PIN is needed to access the SIM card.
If you remove the SIM card the tablet will not ask for a PIN.
You do not need to change anything in the tablet.
(If you would insert your SIM card in a phone, the same would happen when you launch the phone.)
I hope this helps.
Posted on May 11, 2014
Testimonial: "The tablet does not have a sim card. Just a basic tablet with a number password instead of a pattern. many thanks"
Take it back where you bought it and ask for help with it.
Posted on Dec 08, 2014
Testimonial: "Jim Evans has been great with me about my issue with a tablet i just bought! Much appreciated!!"
SOURCE: I have an AllWinner Q102 Android 4.4.2 Tablet 10.1" A31S Quad Core . I had to get a different charger for it because the one it came with was from Europe and their wall plugins are different than in C
Your power cord may not be putting out enough current. Check and make sure it is the right adaptor for your tablet
Posted on Jan 09, 2015
rstech_teni is in your tablet as a core system app even though it may be no such thing. I believe it was put there by the tablet
manufacturer in some contractual agreement with some advertising entity. The Lookout malware scanner may sometimes detect it as malware you should just ignore it and not try to delete it, as it will result in your problem again.
You will not be able restore the tablet from the hardware restore menu (hold power & up vol) because it will not allow you to answer "yes" to the prompt to proceed.
Two ways to fix, (Later, on how to actually select something)
Go to >Settings >Apps >All
scroll down to rstech_teni, select it, and then select "Clear data"
If you don't see retech_teni you may find "rs_9104_v30". This may be a clone of rstech_teni, do the same to it.
2. (last resort, you will lose installed apps and data)
Go to >Settings >Backup & reset >Factory data reset,
Follow instructions, and your done.
And now the hard part, to deal with the message that will not let you navigate.
The easy way to get to "Settings" is to short tap power button to put tablet to display off/locked.
Then again short tap to turn on screen. You will see the rstecc_teni MSG hit OK in MSG. The MSG should be gone and not come back, do nothing else other than pull down the right upper drop down menu where the settings button is then select settings. At this point the evil MSG will come back.
From here on the frustration will start.
You will need to use two hands. Tap the rstech_teni OK with one finger on one hand and then quickly tap the Apps option with a finger on your other hand. This is kind of time consuming but it works after multiple attemps.
If you have a stylus pen, use it for the second tap to the option you want. It will seriously reduce the time it takes by making the second tap very accurate.
Within a half hour you should be able to get through this.
I know because I had the same problem.
Posted on Jan 26, 2015
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