Question about HP LaserJet P2015n Printer

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Cannot connect to network. It show IP address

Does NIC corrupted?one year a go, It has never remember IP address, when try to set manual IP. since then I configure router to assign a specific ip to it by its MAC addressReservation IP.

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Perform reset.
From the service manual:
Network reset
A network reset changes all network system parameters in NVRAM to the factory defaults. During
the network-reset process, all button presses are ignored.
Use the following procedure to perform a network reset.
1. Turn off the printer.
2. Press and hold the Job Cancel button.
3. Turn on the printer and continue to hold the Job Cancel button for approximately 10 seconds,
but no longer than 20 seconds. During this process, the Attention light turns on.
4. Release the Job Cancel button. The Attention, Ready, and Go lights begin cycling from front to
back. After the network-reset process is complete, the device returns to the ready state.
NOTE If the Attention and Ready lights illuminate before you release the Job Cancel
button, start again at step 1.
Cold reset
A cold reset changes most system parameters in NVRAM to the factory defaults. However, unlike
NVRAM initialization, a cold reset does not reset the page count, the paper tray sizes, language, or
formatter number.
NOTE A cold reset also resets all the HP Jetdirect settings as well as the printer settings.
Use the following procedure to perform a cold reset.
1. Turn off the printer.
2. Press and hold the Go button.
3. Turn the printer on, and continue to hold the Go button for at least 5 seconds, but not longer
than 15 seconds. During this process, the Attention LED turns on.
4. Release the Go button.
NOTE If both the Attention and the Ready LEDs turn on before you release the Go
button, you must start the procedure again with step 1.
The printer's LEDs begin cycling. The cold-reset process runs until completion, and the printer
returns to the ready state.
NVRAM initialization
CAUTION Only perform the following procedure if absolutely necessary. Performing an
NVRAM initialization resets some parameters that cannot be restored later.
NVRAM initialization sets all default variables stored in NVRAM back to factory default values or to a
default ROM value, depending on the variable. It also performs a system reset.
NVRAM initialization resets the following:
? All menu settings to factory default values
? Factory settings such as formatter number, page counts, and factory paper settings
Use the following procedure to perform an NVRAM initialization.
1. Turn the printer off.
2. Press and hold down the Go button.
3. Turn the printer on, and continue to hold the Go button for at least 20 seconds. During this
process, the Go button, Attention, and Ready LEDs each turn on.
4. Release the Go button.
The printer lights begin cycling. After the NVRAM initialization is complete, the printer returns to the
ready state.
Super NVRAM initialization
This feature is similar to NVRAM initialization, except all of NVRAM is re-initialized (including the
configuration parameters not reset by an NVRAM initialization).
Use the following procedure to perform an NVRAM initialization.
1. Turn off the printer.
2. Press and hold the Go button.
3. Turn on the printer and continue to hold the Go button for at least 50 seconds. During this
process, the Attention, Ready, Go lights turn on. Then the Attention and Ready lights turn off,
leaving only the Go light illuminated.
4. Release the Go button. The Go, Ready and Attention lights turn on.
5. Press and hold the Go button. All lights turn off. During the next three seconds, the Go, Ready
and Attention lights turn on in that order, one per second.
6. Release the Go button to perform the initialization. The control panel lights begin cycling from
front to back. After the Super NVRAM initialization process is complete, the printer returns to the
ready state.
Proceed with caution; when you do nvram resets, it will also remove page count and formatter number, etc.
Check your mac address reservation has the correct mac and printer is set to dhcp.
I have the same printer and it works fine for me.

Posted on Apr 28, 2015

Testimonial: "I've already tried to reset to factory default, but nothing changed."

  •  Gary Gemmell
    Gary Gemmell Apr 28, 2015

    Perform Super NVRAM initialization and check your mac address reservation is correct.


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  • 40,701 Answers

Contact your service provide for assistance on how to set it up

Posted on Apr 28, 2015

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Related Questions:

1 Answer

Can't connect to router interface

Took another look by fixing word wrapping in notepad.

It's missing DNS Servers. Check your NIC settings and make sure you don't have a DNS server manually set to another IP. Plus, you might try resetting the router to default in case there is a DNS modification there.

I'm not sure if this is the cause, but I couldn't hurt. It's part of trouble shooting.

Good Luck!

Oct 02, 2012 | Computers & Internet


How to Check TCP/IP Configuraitons

The first step in the troubleshooting process is to check the TCP/IP settings. You can check it by using the IPCONFIG/All command on the command prompt. You will see the configuration results. If you see a blank configuration for a card this means then the card is not assigned any IP address. You can assign the IP address manually or via DHCP server. If you are using the DHCP server for assigning the IP addresses then you can use the following commands to get and release the IP address.
If the computer is still unable to obtain an IP address, then there are several things that can causing this problem such as bad network cable or NIC card, DHCP server might have assigned all the IP addresses from its pool, mis-configured TCP/IP settings, incorrect user name and password. You can try to add a new well configured machine to the replace the malfunctioning machine to see if the new machine is working with its settings. Also see if the driver of the NIC is properly installed or not. In case of driver's problem go to the vendor's website and install a new exact driver for the NIC.

on Mar 25, 2010 | Computers & Internet

1 Answer

Will not assign IP address

Steps for these found on and include
1. Restart modem and router2. Check wireless password3. Configure IP settings manually 4. Set an alternate MAC Address5. Turn on DHCP.6. Bypass router entirely and connect instead to the modem using a wired connection

Aug 09, 2012 | D-Link DGL-4500 Wireless Router

1 Answer

How do i format my DSL2730B modem/router using a mac?

same way ...type the router address into the browser this: http;?? ...or whatever the router address is ...(IP) after that a page for log into setting will appear ...and to get there usually have to use the word admin for both ..user and password..Once inside the settings ..just set the router internet connection same way you set the internet directly on your computer ..if you have a modem it will be the automatic assign an ip the tcp/ip protocol ..and if you have a static IP ..choose static..and manually set the IP ..sub-net mask ..default gateway ..and the dns servers just like the one provided by the ISP ..(internet service provider)
this way you set the connection to the internet of the wlan port ...
The computers will plug into the ports..and will have an automatic assign Ip address (obtain an IP address auto...set on the lan card tcp/ip protocol )..except on the manuallly configuration the IP address will be one in the range set in the router..usually in order of the p[orts..with the last digit of the IP uprising order...ex..the first port IP will be if the ip is the one I used for example earlier...and so on ...xxxxxxxxxx2 ;xxxxxxxxxx 3
the thing to remember in case you make the settings manually for the protocol that the subnet mask will be and the default gateway will be the router's IP address ..and the dns server will be the one from the provider..or if you have a modem too..will be the modem's IP address

Jul 15, 2011 | D-Link Wireless N 150 Home Router 4Port...

2 Answers

I need to assign public ip to my pc onlyhow to set up this on the router

Connect your router to computer with ethernet cable then you can access it with following default link. or or or If you are not able to access it with above ip then check your computers ip address gateway ip is your router ip try with it. Then it ask for user name and password. Type user as "admin" and password as "admin" or "password" or blank. Then you can see configuration page of router. Then click on WAN settings and configure your router as static ip then enter ip address and dns server of internet service provider. then apply if you want ip from router enable DHCP Then click on wireless settings then turn on wifi set SSID . If you want secure wifi then in wireless security enable WEP enter WEP code it is your password for connect wi fi. Then save settings and restart router. Let me know if you need further assistance. Thanks for using FixYa.

Jul 06, 2010 | Linksys WAG200G Router

1 Answer

How to set my wrt300n router to use static ip,... i´ve have a problem whit my ps3, and want to use static ip, instead of dhcp(dynamic) should i do it before i do it on my pc and how to do it on the...

You may want to enable the DHCP reservation feature of the router.
What is DHCP Reservation and how do I configure it?

What is DHCP Reservation?
A DHCP reservation is a permanent IP address assignment. It is a specific IP address within a DHCP scope that is permanently reserved for leased use to a specific DHCP client.
You can configure a DHCP reservation in your DHCP server when you need to reserve a permanent IP address assignment. Use reservations for the DHCP enabled devices like print and file servers or other application servers which always have the fixed IP address on network.

Step 1: Access the router's web-based setup page. For instructions, click here
Step 2: When the router's web-based setup page appears, click Setup.
Step 3: Click on Basic Setup.
Step 4: Make sure that DHCP Server is Enabled. Then, click the DHCP Reservation button if you want to assign a fixed local IP address to a MAC address.

Aug 26, 2009 | Linksys WRT300N Wireless Router

1 Answer

I need to change the IP address on my hp color laser jet 2840 coud you help me with that

Most HP printers can be reset to factory defaults (or cold-reset ) by turning the printer off and holding down the Online or Go button while turning the printer back on. The printer control panel display should read "Cold Reset" or "Restoring Factory Settings" or something like these lines. This will remove any IP address that the printer had previously.
When you plug it in, your router should have assigned an ip address automatically. Go into your router and look at the attached devices and it will show you what ip address has been assigned to each device on your network.

Use Web Interface or Manually Assign an IP address NOTE: Network HP Printers allow you to manage them via Internet Explorer. You can enter the IP address that the printer currently has and access its configuration settings. This assumes that the web interface hasn't been locked.
NOTE: We recommend that you install the latest version of Sun's Java software before trying these steps. See this How To: How to Update Sun's Java 2 Runtime Environment Plug-in.
  1. Print the Configuration page if needed. You will be entering the "current" IP Address.
  2. Open Internet Explorer. Delete EVERYTHING from the Address line.
  3. Enter the IP Address in the Address line and press Enter.
  4. You should then connect to the printer. If this fail, go to the next section to assign the IP address manually.

    NOTE: There are 2 basics versions of the web interface. Type 1 is on newer printers. Type 2 is on older models

  5. Type 1: Click the Networking tab.
    Type 2: Click the Administration button. Click the Configuration tab.

  6. Edit the IP address, Subnet Mask, and Gateway as needed.
  7. Do not change any other fields.
  8. Scroll to the bottom and click Apply. Click OK.
  9. Close Internet Explorer.
  10. Restart the Printer. Print the Configuration page to see if number was set.
NOTE: If the above steps do not allow you to assign the IP address via the Wizard, you will need to do it through at the printer itself.
  1. Go to this HP Support Page.

    Configuring TCP/IP through the Front Control Panel

  2. Click the link to your printer model. Highlight these steps.
  3. From the File menu choose Print. In the Page Range section, click Selection. Click Print.

    Note: For the complete printer user guide, go to the HP Printers Support & Troubleshooting page. Locate your specific printer type and model. On its home page, under self-help resources, click the manuals link. Download the printer's User Guide (not the Getting Started Guide). Look for steps to manually configure TCP/IP parameters from the printer control panel.

  4. Follow the steps from the printout to assign the desired IP Address to the printer.

    IP address will be entered at the IP BYTE prompt
    Subnet mask is entered at SM BYTE prompt
    Gateway address is entered at GW BYTE prompt

    Note: The syslog server IP address (LG BYTE 1=) and timeout (TIMEOUT=) do not need configured.

  5. Once the IP Address is entered, restart the Printer. Print the Configuration page to see if number was set.

Hope this helps

Chris (ziraffa)

Jan 09, 2009 | HP LaserJet 2840 Printer

1 Answer

Connecting a Oki C5300N as a 2:nd printer in my Mac-network..

Good Day Joromich,

Sounds like your problem is just an IP address conflict. The easiest way to fix this is going to be through the front panel of the printer. You will need to configure the NIC to DHCP AUTO. This will allow the switch/router to configure the printer to the IP address schema your network is using.

You should also check you switch/router settings to ensure if you are using MAC address filtering (this has nothing to do with your Mac computer). The MAC address is the physical hardware address of any NIC device. It is the "permanent" device identifier that the manufacturer has assigned to the NIC. If your switch/router is configured to use MAC address filtering you will need to know this address. It will be a series of HEX values similar to this:


And is usually located on a sticker on the outside of the NIC adapter, if not you might need to remove the card from the printer to check it, however you should be able to obtain a NIC configuration page from the printer through the control panel. If you are using this additional level of network security (helps to prevent rogue devices from attaching to the network), you will need to add the MAC address to the switch/router filtering table. Most home network users do not use this additional layering of security, but when using wireless access points/routers, every extra bit of network security helps.

Once you have reconfigured the printer for you network IP schema through the use of DHCP, the network should now see the device. If you are configuring your printer drivers to print to the IP address of the device, you should disable the DHCP AUTO setting once everything is working. Otherwise the switch/router will replace the printer IP address once the lease is expired then causing your printer not to be accessible again.

Once the switch/router has provided the new printer with an IP address, you will be able to access the internal web page of the printer through your Internet browser. At this point you can then change the IP address configuration to DHCP OFF. This will prevent the printer NIC from making an IP address request and keep the IP address that has been assigned as a STATIC address.

Configuring the printer driver on the Mac is easy, once the device has been added to the network, the Mac Add Printer Utility will see the IP address of the printer and you can use this to print directly to it rather than using AppleTalk. As for problem of not having the orignal install CD, not a problem as the printer is listed within the Mac OS printer table. If you want to use the Oki OEM driver follow the link listed here:

Select the one you want and install it as usual. Hope this helps get you going.

Cheers, Happy New Year!


Dec 26, 2008 | OKI C5300n Led Printer

1 Answer

Ip assigning


-- what is the exact model number of your router?
-- the ip address that you are trying to assign to your router, is it provided to you by your isp?
-- what is your nrtwork setup?

1. try to reset the router and try again to assign the static ip address.
2. make sure you will input all ip address correctly including the subnet mask, gateway and dns numbers
3. if its still not working try to upgrade the firmware or software of your router, maybe its corrupted thats why its not accepting the settings

Apr 28, 2008 | Lucent CellPipe 20S Router

2 Answers

Can't assign ip configuration to NAS 208

Probably the NAS got the same IP address of the router/switch. Something like Try changing your router default IP address to Look for the NAS now.

Dec 22, 2007 | Computers & Internet

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