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The content on my screen will not go back to the long showing. I have to hold the kindle sidways to read. what's wrong? I turned it off and reset it>

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Contact the manufacturer thru their website and ask tech support .

Posted on Apr 28, 2015

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1 Answer

My kindle turned itself off and now I cant open it. It is fully charged


Reset the Kindle

Many issues with your Kindle, such as a frozen screen or issues with downloading content, can be solved by restarting your device.
  1. Press and hold the Power button for a full 40 seconds. After the first 6 to 8 seconds, the screen will go blank, which is normal. ...
  2. After the 40 seconds, release the Power button.

Jul 15, 2016 | Amazon Kindle 3G

1 Answer

Where is the reset button on the kindle fire?


According to eHow.com: " E-Reader Soft Reset
  • 1 Open your Kindle's Menu while on the Home screen. Do so by pressing the Menu button, or the onscreen Menu icon for Kindle Paperwhite owners. Select the "Settings" option.
  • 2 Choose "Menu" again from within the Settings menu. This displays a different menu than before.
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  • 3 Choose the "Restart" option. Wait while your Kindle powers off and on again.
E-Reader Hard Reset
  • 1 Charge your Kindle e-reader before performing a hard reset. Charging helps ensure your problem isn't related to the device having a low battery.
  • 2 Hold down the Power button for 20 seconds. The screen will change after a few seconds, but continue holding the power button for the full 20 seconds before releasing.
  • 3 Wait while your Kindle restarts.
E-Reader Factory Reset
  • 1 Press your Kindle's Menu button. Select "Settings" from the menu.
  • 2 Open the menu once more from within the Settings window. Select "Reset to Factory Defaults," or "Reset Device" if you're using a Paperwhite.
  • 3 Select "Yes" in the confirmation window after reading the warning. Wait while your Kindle restarts and restores.
Fire Soft Reset
  • 1 Hold the Power button down for three to five seconds. A Shutdown window appears.
  • 2 Tap the "Power Off" button in the Shutdown window. Wait for the Fire to shut down completely.
  • 3 Press the Power button to turn the device on again.
Fire Hard Reset
  • 1 Plug your Kindle Fire in and give it time to charge before performing a hard reset. This helps ensure your issues aren't related to having a low battery.
  • 2 Hold down the Power button for 20 seconds. The Kindle Fire will shut down.
  • 3 Press the Power button to turn the Kindle Fire back on.
Fire Factory Reset
  • 1 Swipe your finger down from the top of your Kindle Fire's screen, presenting the Quick Settings menu.
  • 2 Tap the "Settings" option and select "Device."
  • 3 Select "Reset to Factory Defaults," then tap the "Reset" button. Wait while your Kindle Fire restarts and restores.


Read more : http://www.ehow.com/how_6122863_reset-kindle.html

May 10, 2015 | Tablets & eReaders

2 Answers

Our Kindle Fire HD is locked up, how can we unfreeze? we have already tried powering off


"Performing a hard reset on your Kindle Fire may resolve intermittent issues like a frozen screen, battery issues or trouble downloading content to your Kindle Fire. Allow your Kindle Fire to charge for approximately 30 minutes, then try the following steps.
To perform a hard reset on your Kindle Fire, press and hold the power button for 20 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle Fire.
If your Kindle Fire is still unresponsive, try charging your Kindle Fire before trying to reset the device again." from here. Hope this helps, good luck.

Dec 27, 2014 | Amazon Kindle Fire HD

1 Answer

How do i unlock my screen i forgot my password


Note: Your Kindle Fire lock screen password or PIN is different from your Amazon account password.
Reset Your Kindle Fire Reset your Kindle Fire if you forgot your lock screen PIN or your parental controls password and need to regain access.

If you have any content not saved in your Kindle Library in the Cloud, be sure to transfer that content from your device to your computer via USB.

Important: Resetting your Kindle Fire will remove all content downloaded to it. Any content you purchased from Amazon is saved to your Kindle Library in the Cloud and will remain in the Cloud. You can download that content again if you register your Kindle Fire to your account again.
  1. From Home, swipe down from the top of the screen, and then tap More.
  2. Tap Device.
  3. Tap Reset to Factory Defaults, and then tap Erase Everything.

Your Kindle Fire will restart.

To use your Kindle Fire again, you'll need to connect wirelessly and register your Kindle Fire.

Aug 12, 2014 | Amazon Kindle Fire HD

1 Answer

My kindle will not turn off


Did you try

Instructions
  1. Frozen Screen or Unresponsive Kindle
    • 1 Unplug the Kindle.
    • 2 Move the power button to the right and release. You should see a green LED light for two seconds.
    • 3 Move the power button to the right and hold for five seconds. The green light should blink three times and then the screen will go blank. Release the power button after it does.
    • 4 Turn the device back on by sliding the power button to the right and releasing it.
    Perform a Hard Reset
    • 5 Perform a hard reset if the previous steps are unsuccessful or if the Kindle screen is showing lines.
    • 6 Slide the power button to the right.
    • 7 Hold for 15 seconds.
    • 8 Recharge the battery if the device continues to be unresponsive.
    • 9 Restart the Kindle after charging.


Read more : http://www.ehow.com/how_7655306_reset-kindle-3g.html

Jul 29, 2014 | Amazon Kindle 3G

3 Answers

My kindle fire will not turn on


Maybe try taking it where you got it or take it to a computer store. Maybe it could be dead. Try charging it.

May 12, 2014 | Amazon Kindle Fire HD

1 Answer

Forgot pin to my kindle fire hd??


If you can't remember your lock screen password or PIN, you will need to reset your Kindle Fire.

Important: Resetting your Kindle Fire will remove your personal information (including your lock screen password or PIN), Amazon account information, and downloaded content and apps. Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle Fire to your account again.

  1. From the lock screen, slide the Unlock Bar from right to left.
  2. Enter characters into the prompt ten times. You will receive several warning messages. Dismiss the warning messages, and continue entering characters into the prompt.

After you've entered the incorrect password or PIN ten times, your Kindle Fire will reset.

Aug 22, 2013 | Amazon Kindle Wireless Reading Device

1 Answer

Forgot passcode


Kindle Fire:
If you can't remember your lock screen password or PIN, you will need to reset your Kindle Fire.

Important: Resetting your Kindle Fire will remove your personal information (including your lock screen password or PIN), Amazon account information, and downloaded content and apps. Any content you purchased from Amazon is automatically saved to the Cloud. You can download that content when you register your Kindle Fire to your account again.

  1. From the lock screen, slide the Unlock Bar from right to left.
  2. Enter characters into the prompt ten times. You will receive several warning messages. Dismiss the warning messages, and continue entering characters into the prompt.

After you've entered the incorrect password or PIN ten times, your Kindle Fire will reset.

Kindle Paperwhite:

If you can't remember the passcode for your Kindle you'll need to reset your device.

  1. Transfer from a Computer to Your Kindle Paperwhite.
  2. You can't reset your Kindle Paperwhite if Parental Controls are set. If you forget your password, reset your Kindle by entering "111222777" as the Parental Controls password.

    Important: Resetting your Kindle will remove all content downloaded to it. Any content that is already saved to Your Kindle Library in the Cloud will remain in the Cloud. You can download that content again if you register your Kindle to your account again.

    1. From Home, tap the Menu icon, and then tap Settings.
    2. Tap the Menu icon again, and then tap Reset Device. Your device will power off and power back on.
    To use your Kindle again, you'll need to connect wirelessly and register your Kindle.

May 18, 2013 | Amazon Kindle Wireless Reading Device

1 Answer

How do you reset a kindle


Hold down the 'on' switch for 20 seconds and then release. This will reset your Kindle without losing any books.

If you want to restore it to factory settings (and remove all content) then follow these instructions:

http://www.hard-reset.com/amazon-kindle-hard-reset.html

Feb 23, 2013 | Amazon Kindle Wireless Reading Device

4 Answers

How to unfreeze kindle screen? my kindle screen has froze


Hey

Well there are a lot of reasons why the Kindle screen freeze.

most of the times it happens when the Kindle is trying to upload some big files like photos, movies, flash etc. in this case all you have to do it to wait and it will un-freeze in couple of seconds.

Another Very common is that the Kindle Memory is full and he can't respond until some of the memory gets free, this usually will happen once you click too many times on the screen, the poor Kindle is overwhelmed with orders and doesn't know what to do, this happens to "newbies" with the kindle.

A lot of these freezing problems can be fixed by resting your Kindle, you can do a Soft reset press the Alt-Shift-R keys at the same time. (Shift is the one that looks like an up arrow.) If that doesn't work, plug your Kindle into the charger and try again.

You can also do a Hard Reset take the cover off the back and insert a paperclip in the little hole. Hold for 10 seconds, you may need to try again with the Kindle plugged into the cradle.

For the Kindle DX Hold the top on/off switch sliding it to the left and keep to the left, hold for 60-80 Sec, Release it. Wait a minute - the DX will flash. Then the screen will go black and then the main Kindle screen (the guy sitting under the tree) will appear and the start up thermometer bar. Once that's completed, the main menu will come on, and your books will be rstored in batches over the next couple of minutes

And of course you can always Call Amazon Customer Service at 1-866-321-8851, 6a-10p PST, 7 days a week

Hope this will be helpful

Uri_K


Feb 04, 2010 | Amazon Kindle Wireless Reading Device

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