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My external hard drive dropped and It's not detected by windows but shows on device and printers as ATA/ATAPI bridge, pls what's the solution

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You may have damaged the external HD. You may have a warranty problem. My experience has been, even with a warranty, I would lose all information since they would just replace with a new External HD. I voided the warranty, took the External HD apart. The actual 2.5 hd inside their "cheep" houseing was still ok. I installed it in a replacement External housing after I had determined the Data was still there.

Posted on Apr 27, 2015

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Posted on Jan 02, 2017

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Shows up as "Initio Combo Device Class" not a "Disk Drive"


RESOLVED the ISSUE...!!

Hi, Yesterday I get into similar problem of having my USB Drive ( WD passport Elite 320gb ) not being detected by my PC and as soon as I connect to it, Initio Combo device class drivers gets loaded and Drive do not show up in the device list...!!
I tried several options.1. Freezed my hard drive for 12 hrs in the freezer. It did not help me today.2. I have opened the USB drive shell ( becareful, I have damaged it.. see the instructions before you try t ). You can find the 2.5' HDD inside and there will be SATA to USB bridge adapter. I was having doubt on this bridge unit as I read through several blogs.3. luckily I have a unused 2.5' Laptop HDD. So I have removed this bridge unit carefully and tried to connect to my HDD. If the bridge is good, my HDD must be detected right away..But it is the same problem.. It did not work.. Hence I have confirmed that it is the bridge problem..
4. I bought a Rs. 250/- ( 5$ ) 2.5 SATA casing that is available in the market to use the 2.5' SATA HDD through USB. ( actually I do not know where I can buy only the bridge..hence bought the entire unit..which is still cheaper )
5. From the new unit, I have the USB to SATA bridge, which I have connected to my WD HDD SATA USB hard drive... Bingo.........It is detected by OS and I have started copying my important data immediately...
6. This Unit comes with a casing ..hence you may continue using this case... But some units may not fit well..still the bridge is usable..!!



I GOT all my data..with just Rs.250/- ( $5 ) ..I am happy to try this on my own..!!


Good luck with your drive..!!

Jan 01, 2012 | Western Digital My Book Essential 500GB...

1 Answer

I keep getting a (logical unit crc error ultra dma 32) when trying to burn files onto a disc, it does'nt matter what disc i use or whether i use the internal or a third party external burner


These problems are caused by a 40-pin cable that i used in the past for previous hardware (old drives)

You need to put in the 80-pin cable for the burner that came with the device.

May 23, 2011 | Zoom USB-ATA/ATAPI Bridge Controller

1 Answer

In my win 7 card reader doesnt support .. Why?


Try installing the device using Vista drivers, You need to use compactibility mode to get it to work though or :

1) Disconnected Media Card Reader and reconnected it. I wanted Windows to automatically detect the hardware change. Details of the first step:
a) Turned off Windows.
b) Disconnected Media Card Reader.
c) Turned on Windows.
d) Turned off Windows.
e) Connected Media Card Reader.
f) Turned on Windows.
2) Disabled and re-enabled the controllers.
a) Opened Device Manager.
b) Expanded IDE ATA/ATAPI controllers.
c) Uninstalled each item one by one.
d) Restarted the computer.
3) After the computer started, Windows reinstalled all the controllers

Jan 20, 2011 | Dynex External USB 2.0 Multiformat Memory...

1 Answer

Recently purchased eGo Helium 500 GB USB Drive. During installing on Win XP SP3 system it fails the USB to ATA/ATAPI Bridge portion of the installation and reports a problem in the balloon.


I have this external hard drive myself although mine is a 25gb drive. When you first tried to install it did you insert the disk that came with it first? You may need to do this if your system isn't recognising the drive. According to the system requirements it should be compatible with your system. Good luck. Andrew

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1 Answer

Hard disk ST9120822AS ATA Device


If the computer cannot Bootup with an error message that hard drive nor detected or no boot device then you could have a faulty hard disk.
Go into the BIOS configuration and see if the BIOS detects the hard disk. If it is not detected then it is probably faulty.
Next reset the ATA data cable on the hard drive and at the motherboard. Bootup the computer again, also check the BIOS configuration again to see if it detects the hard drive.
If it still does not find the hard drive then remove the hard drive and connect it to an USB hard drive adapter and plug it into a working computer's USB port. If this computer does not detect it as an external hard drive then this proves the hard drive is faulty.
To get your computer working again, replace the hard drive and install Windows together with the device drivers and your programs.

Nov 06, 2009 | Dell InspironTM 1501 Notebook

2 Answers

Plugged in an usb to ata/atapi bridge(ext HD)


There are a couple of possiblities but first you have to try the external hard drive into another computer, if this works then you may have a problem with USB drivers or the IRQ

if the external hard drive didnt work with other computer, then it is possible that the ext hard drive does not have working partition and or a logical drive,

to check this right click you computer icon then click Manage.

On the left side select Disk Management, then you should be able to see all your harddrives even the cd rom drive from there right click and create partion for any un partitioned drive.

Nov 02, 2009 | Computers & Internet

2 Answers

Trying to locate a HDD caddy/Connector


In normal circumstances it would be a USB 2.0 but I don't know what you are connecting it to.

Jul 29, 2009 | Computers & Internet

1 Answer

USB to ATA/ATAPI Bridge


1)solve and proper connecteted usb in usb port
2)not detected additional usb cable in communication port(com1)connected
3)ceque virous affected this system.then re install in new OS.

Sep 25, 2008 | Computers & Internet

3 Answers

Master hard disk s,m,a.r.t.status bad,backup and replace


A failure message from the SMART system of this nature indicates that a catastrophic hard drive failure could be imminent. Without delay, back up ANY data you want to keep. This error isn't going to go away, and is being reported by the drive controller.

Whilever you can access the drive, move any data you want onto another media (such as DVD or external USB hard drive) because chances are it's not going to work much longer. You need to look at buying a new hard drive as soon as you possibly can, and migrating the data to it.

Files and Settings Transfer Wizard will be able to backup your data to another media.

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