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Cyan and magenta will not print - Office Equipment & Supplies

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Replace the cartridge as a colour is out

Posted on Apr 27, 2015

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Posted on Jan 02, 2017

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My HP 6500 only prints yellow and black. I refilled all three color cartridges and only the yellow is working. Any ideas?


This printer having four cartridges and two print heads.Each print head having two pens, black, yellow & magenta,cyan. As you said yellow & black are OK.. So replace Magenta & Cyan print head..

Oct 28, 2011 | HP Officejet 6500 Wireless All-in-One...

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Im using hp deskjet 2660 cartridge says INTRODUCTORY HP TRICOLOR PRINT CARTRIDGE (colors) cyan magenta yellow 60 it's not producing yellow images that i printed are in pink or purple i...


This model printer has only two slots for ink cartridges. One is for a black ink cartrigde and the other is for a tri-color cartridge which contains cyan, magenta and yellow inks.
This tri-color cartridge has run out of yellow ink, you need to replace this tri-color cartridge.

Aug 12, 2011 | Office Equipment & Supplies

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Instead of Bule print DC12 prints Violet


Hi there! The blue color is becoming violet because the Cyan and the Magenta toners are not getting mixed in the proper 100:100 ratio (100% Magenta and 100% Cyan make CMYK Blue). Since the print is violet, the culprit is the Cyan toner. Now, first, get the Cyan Developer Assy checked if there is enough developer in it. If no, get it refilled by a proper tech and manually mix about 50 grams of the Cyan Toner with the developer. Also get the tech to check the trimmer gap on the Developer Assy with a metering gauge. If yes, next check the Cyan dispenser motor located on the backside of the Toner Housing Assy. It is probably broken and not dispensing any toner to the Cyan Developer Assy . Additionally, check for the Cyan Dispenser Auger blockage or jam. It is located under the Cyan Toner Cartridge in the Toner Housing Assy and also check the auger under the Cyan Developer Assy. After sorting these out, you should get proper CMYK blue from the 10th or 12th page once you resume printing.Let me know. Regards

May 26, 2011 | Xerox DocuColor 12 Color Copier

1 Answer

My canon i9900 prints photos with an over abundance of red


Check your inks and make sure you don't have photo cyan where the cyan should be, and print a nozzle check to see that all colors are printing. Also make sure photo magenta and regular magenta are in the right places.

Dec 04, 2009 | Canon i9900 InkJet Photo Printer

1 Answer

Printing problems


try to clean the noozle of you catridge..... then try again...... or try to shake it

Sep 01, 2009 | HP PhotoSmart 7960 InkJet Printer

1 Answer

IP4300 only recognizes magenta OR cyan


1. Get compressed air
2. Run Printhead under HOT water, do not worry about contacts getting slightly wet.

3. Blow compressed air with straw attachment into screens where the cartridge nozzle sits on printhead. then let it sit and dry.

4. reinstall print test page

5. if this fails open paint/photoshop and print a page of the color that is not printing correctly. rinse and repeat until colors flow freely.

I have several ip4300s and I have yet to give up the ghost on a printer with a clog ujsing this method.

Jan 04, 2009 | Canon PIXMA iP4300 InkJet Photo Printer

1 Answer

Hp 4600 no cyan printing


Firstoff, if you have tray 1 set to "any size" & "any type" they had problems with it going into calibration to frequently. If you upgrade the firmware this will take care of that. As for no Cyan, check the scanner interlock to insure it is opening the scanner cover. You could also go into diagnostics and disable cartridge check and swap the cartridges around, ie. cyan & magenta, run the print quality pages and see if the problem follows the cartridge. It could also be HV power supply.

Jun 18, 2008 | HP LaserJet 4600dn Color Printer

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