Question about Epson Perfection 3170 Flatbed Scanner

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Where to get an Epson scanner fixed?

The scanner light has moved to one end and does not return. It started to scan but then got stuck at the far end and did to return to the correct position.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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jackboy
  • 2985 Answers

SOURCE: scanner not responding to preview scan

Try this as a last ditch effort. Remove the software. Reboot the computer and come off line. Disable the Anti Virus program. Now install the soft ware. Then try. If the red light still flashes then assume it is new scanner time.

Posted on Aug 02, 2007

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Basti
  • 1447 Answers

SOURCE: Epson 4180 scanner w/ possible drive belt problem

Check if you have a toggle lock at the back of your scanner, when you are facing the back of it, its on the right hand side near the tpu cable. toggle that 3x and make sure it on the UNLOCK position.

Posted on Mar 24, 2008

  • 110 Answers

SOURCE: Scanner wont scan transparencies properly

On the 4990, make sure that you have unlocked the lid of the scanner. The lock is located underneath the lid.

Please do the following to scan slides or negatives in manual mode of the Epson TWAIN:
For scanning transparencies in HOME mode - for EPSON SCAN models, not Epson Twain/Manual mode models.
1) In the program you are working from, begin the scanning process. If working in FULL AUTO MODE as the scan begins click PAUSE or CANCEL, then change "Full Auto Mode" to "Home Mode".
2) You will now see all Epson Scan settings displayed. If the scanner has not previewed automatically, click the large preview button to get a visual of what is on the scanner.
3) Ensure the settings on the Epson Scan are correct for what you wish to scan. For example, the DOCUMENT TYPE for transparencies must be either "Color negative film", "B&W Negative Film" or "Positive film"*.
* FILM here indicates that the item being scanned is transparent to light; this setting is also used for slide scanning. Positive indicates that the image is in true colors (ie the grass is green and sky is blue), whereas negative indicates reversed colors, as produced in some photo finishing processes.)
If the DOCUMENT SOURCE is set for a flatbed related option, ie PHOTO, the scanner is looking for reflective items and will not activate the backlight in the transparency unit. If the DOCUMENT TYPES for "FILM" are greyed out or cannot be selected, close the Epson Scan, reseat the power/communication cable connecting the base of the scanner to the transparency unit, then reopen Epson Scan and try again.
NOTE for PROFESSIONAL MODE users: DOCUMENT TYPE should read TRANSPARENCY for film scans.
4) Ensure the other scanner settings are correct for the type of scan you are doing. For example:
IMAGE TYPE should be color photo for all positive or negative color transparencies, or BLACK AND WHITE PHOTO for monochrome transparencies.
DESTINATION is unimportant, however you should select a RESOLUTION appropriate to what you plan to do with the scans. (There are no hard and fast rules for DPI. As a general guideline, if you are saving scans at original size, a resolution ranging from 400-600 DPI should capture enough information to faithfully record the image. If the slide or negative will be enlarged, you will need to increase this DPI accordingly. We have no means to calculate what your exact needs will be in this situation; you will need to experiment and view the output to gauge the appropriate input DPI from the scanner.)
PREVIEW. If your scanner is doing a THUMBNAIL PREVIEW, the slides will automatically preview and appear in boxes on the left side. Here, you can select or deselect the slides you wish to scan.
If you recieve a message that the scanner could not find the film, or you see in the preview that part of the scan is cut off, click the down arrow next to the large PREVIEW button and click NORMAL, then PREVIEW again. In NORMAL PREVIEW mode, the scanner will capture all information on the flatbed; you will then have to manually marquee or crop the slides you wish to scan. Use the left mouse button (click, hold, drag) to lasso one slide inside a box made of dotted lines, then click scan. Only the selected area will scan. Repeat this process for as many slides or filmstrips are on the bed.
5) Click CLOSE once scanning is complete. The images will now transfer to the application in use.

Posted on Aug 22, 2008

  • 2692 Answers

SOURCE: I Can't start epson scan software.

My guess is that the cd that you are attempting to use is for a different version of windows than you presently have. If that be the case; download new software and driver for the OS that you now have. 
http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=14587&infoType=Overview




http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=14587&infoType=Overview

Posted on Jan 06, 2009

  • 1 Answer

SOURCE: Epson V500 scanner will not scan film

You're problem is Vista, not the v500!

Posted on Jan 01, 2010

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Dear
from the question I understand, the scanner move to right and during return it starts noise.

The problem with scanner assembly, It might be dust accumulated on gears, the scanner belt might have loose or the grips of the belt has worn out. Proper cleaning and lubricating the moving parts may overcome also if the belt worn out it has to be replaced.
In case of at home position it gives noise then the home position sensor may dirty/dusty, it has to be cleaned.

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2. the tab that is holding the gear is broken
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i fixed it by taking the thing apart, pushing the scanner head (the block that is stuck-- that normally moves) back to the starting position. Make sure its snug at the end, a little bit off and you'll be putting it have to take it apart and back together a second time. There's a mirco swtich in there somewhere, and you need to make sure its pressed...
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