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JennAir dishwasher not working after motor sump assembly fell off

I have a 2 yr old JennAir dishwasher model JDB8700AWS. I noticed water all over the floor the other day and realized the motor sump assembly fell off (guessing it was not attached properly). I reconnected it and now the dishwasher fills with water but does not clean anything and the arms inside do not seem to move either. It will drain the water. I am thinking this motor sump assembly is now bad due to it most likely getting wet when it detected from the dishwasher. Or could something else be causing this? Any thoughts? Thanks

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6 Suggested Answers

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

silly girl
  • 513 Answers

SOURCE: Bosch Dishwaher shy56a

Certainly sounds like the float is stuck in the over filled position or possible a bad float switch. Could also be a bad water fill valve - if you can blow air through it when removed then you need to replace it. You can follow this link to troubleshoot your washer, but note that its not exactly for your model - http://www.thermador.com/replacementparts/main/pdfs/SHU-complete-troubleshooting-guide.pdf Good luck!

Posted on Mar 26, 2006

  • 1462 Answers

SOURCE: Dishwasher not getting water into spray arm, so no clean dishes

two possibilities: open door when in use. check if water is coming out of the spray arms. if it is and at a good rate, then the problem may be the spray arm jets blocked. the spray arms are only rotated by water coming out of the angled jets at their end or is the main circulating pump running ok?

Posted on Apr 02, 2007

catriver
  • 878 Answers

SOURCE: Dishwasher fills w/ water, does not wash, but does drain.

Joel, it's hard to tell whats going on here without the full model number. The number you posted should start with a 665, 363,587 or 464.  Here is a couple of things to look for.  It sounds like you have a seperate drain pump. Remove the bottom toe panel and hopefully there will be a tech sheet behind it.  Check the harness to the motor itself.  You want to verify that there is 120V going to it when the wash motor should be running. If you hear the motor humming and kicking out on the overload, then we can assume you have something stuck in the impeller or the motor is bad itself. The tech sheet will give you a diagram for the hot and nuetral.  Check the float switch inside the tub, it should move freely up and down. This is a safety device to insure the dishwasher does not overfill.  If this is a 665,  there will be a start capacitor on the left side of the wash motor.  If one of the wires came off the cap,  the motor won't run.  Regarding the door switches,  if you have 120V going to the motor during the wash cycle, you can assume the door switches are o.k.   Hope this gets you started in the right direction...Catriver.

Posted on Oct 14, 2007

  • 1 Answer

SOURCE: frigidaire fdb949gf dishwasher won't spray water from arms

I found on my first dishwasher the arm holes were plugged. I had to clean out each and every hole with a small wire. They would not even turn until I cleaned them God luck.

Posted on Jan 31, 2009

  • 1 Answer

SOURCE: Bosch dishwasher cleans but will not drain.

Remove the drain hose where it attaches to the disposal. This area often clogs and will prevent any d/w from draining.

Posted on Feb 15, 2009

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1 Answer

My LG dishwasher also has a hight pitched squeal while running. I see several posts on this but no answers to the question. What causes it and how to fix it?


If your unit is less than 1 year old have LG come out and fix it.....If not your problem is going to be within the sump assembly....You would need to replace complete sump assembly...The assembly is very weakly made..</p>

i think that this is the same whislte that yr hearing please listen to this video that I am sending you http://www.youtube.com/watch?v=aAYhKacLEE4 they really dont make the sumps in these to last most of the time it would be cheaper to buy a sump with motor kit this way you get both pieces new if you buy either of these two pieces seperate you end up spending more money you can also order the kit directly from marcone appliance parts. please remember to rank how this post has helped in your appliance situation and if there is anything else i can do for you please message me back thankyou again and have a great day rickead1

Aug 20, 2010 | LG Dishwashers

1 Answer

E1 display in diswasher


If you've checked everything, you will need to replace the impeller possibly.


Leakage error > Conditon: Excessive RPM of washing motor happened during wash cycle due to water leakage. Possible cause: Water leakage in hose connections,water is leaked by damages. The motor water seal leakage of sump assembly. The height of drain hose connection ( sink drain hose ) is not over 20". Impeller of the washing pump is worn away.

Mar 30, 2010 | LG 24 in. LD-12BS6 Stainless Steel...

1 Answer

Machine started making a quick tapping noise during wash after it had been almost silent since installation. Then noticed it appear the machine is not putting out spray or the spray amount decreased over a...


The vario motor may be at fault.
The motor switcher the spray from top to bottom.
It is part of the sump assy.

You can tell if it is working if you start the unit and when it is in the wash cycle you can hear the water spraying change from top to bottom every few minutes.

D/W has a full 1 yr warranty and most have a 5 yr part warranty on the sump.

Check your owners guide.

Jan 13, 2010 | LG LDF6810 Built-in Dishwasher

1 Answer

Water is puddeling on the bottom of my 18 yr. old GE dishwasher


HI. check the following areas for faults.

1. Air gap / Drain hoses
If there is an air gap (located in the sink, near the faucet), check to see if it is clogged. Unscrew the top cap and see if there is anything blocking inside. Note: If there is no air gap installed, the dishwasher might not drain properly.

If the drain hose is clogged, the dishwasher would not drain. If there is an air gap installed, it is very common that a hose going from the air gap into the garbage disposer is clogged. Remove and clean the hose. Make sure to reattach the hose before starting the dishwasher.

Note: If you recently had a garbage disposer installed, it is common to overlook removing the drain plug.

2. Broken belt
Some dishwasher models use a belt to drive the pump. Replace the belt if found broken.

Note: Sometimes the belt would just come off the pump. Even though it might not be broken, it is recommended that you replace the belt, because it is probably too stretched out.

3. Pump
Some models have two impellers inside the pump - one, wash impeller, takes care of the wash cycles, the other, drain impeller, drains the water out. If the drain impeller is broken (broken blades, shaft), the dishwasher would not drain. Replace any broken pump components.

4. Drain solenoid
Some models (for example most GE dishwashers) use a drain solenoid to drain water out. Sometimes the solenoid gets stuck, preventing the water from draining out. Try to free up the solenoid. If unsuccessful, you might have to replace the pump assembly.

5. Motor
If the motor is stuck, it is sometimes possible to free it up by manually spinning the motor.

Replace the motor if defective.

6. Timer
Replace if defective (note: uncommon problem).

Sep 22, 2009 | EuroTech 24 in. EDW194E Built-in...

1 Answer

Kenmore 17263 has a noisy motor and is leaking at the motor


I am not familiar with your particular model - so take my advice lightly.
Usually the motor and sump (not the bottom pan) come as one assembly that come as a unit. Replacing both is usually easiest and economical considering that a motor problem could be caused by something wrong with the sump, or the other away around.
Thiis is something you can fix yourself if you are mechanically inclined.

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1 Answer

My dishwasher is not washing dishes on the top rack...


HI,

The top rack is not cleaning because of low water pressure from the wash motor to the upper spray arm.
Assuming the top spray arms are clear of debris, remove the lower spray arm to access the wash motor. Remove the 4 torx screws and the filter (accumulator assembly). Remove the torx screw and the inlet protector that covers the chopper assembly. Make sure the chopper is not broken (broken chopper will fill with debris and block water flow). While holding the chopper blade, reach inside the "D" shaped opening on top of the motor and spin the wheel/motor by hand in each direction to make sure either the chopper gear or the motor gear that drives the chopper is not broken. Replace the chopper if necessary . If the motor gear is broken, replace the sump and motor assembly . Remove any debris from the sump area in the process.
You don't have to shut the power off to the dishwasher because the door will be open, but if you feel more comfortable, do so.


thanks,

Mar 18, 2009 | Frigidaire 24 in. FDB1050RE Built-in...

1 Answer

Water not spraying


sounds like a bad motor, you can get a complete replacement of the motor and sump assembly for about $150-175. one piece includes new motor and chopper assemblies, less then a hour to change.

Feb 12, 2009 | Whirlpool Gold 24 in. Built-In Dishwasher...

1 Answer

Jennair dishwasher is locked. Can't get anything to work. No lights come on. 2 yr old granddaughter pressed buttons now I'm stuck.


one of the buttons may be a "lock" pad. there should be a picture of a lock next to pad. press and hold for 3 or 4 seconds and see if panel unlocks. otherwise disconnect power to D/W and reconnect after 2 minutes.
J

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1 Answer

Dishwasher Making Loud High Pitched Noise.


A loud high pitch whine while running the dishwasher means that there is something caught in the chopper assembly. To get to the chopper assembly you need to take the racks out and take the pump apart from the inside of the dishwasher. The chopper assembly looks like a metal grate with holes in it. And it might not even be stuck in the grate but somewhere in the pump area due to the water being pumped out, so the best idea is to take the whole thing apart and clean everywhere. However I do not recommend doing this unless you are completely certain you will remember where the screws and gaskets go, otherwise you risk damaging your pump or house from a leak or improper installation. You have been warned.

Dec 25, 2007 | Whirlpool 24 in. DU900PCD Built-in...

3 Answers

Whirlpool dishwasher model gu1200 not working


I checked. There is no sheet of any kind inside or below the door of my Whirlpool dishwasher.

In any case, opening up the non-washing washer revealed that the filter behind the chopper assembly was clogged with food. I cleaned it off, put the thing back together again, and it was washing dishes again, until about three days later. I took it apart again and found food clogging the filter behind the chopper. I thought the chopper wasn't chopping, so I replaced it. It was around $16. About three days later it wasn't washing dishes again.

Further examination (dis-assembly of the sump motor and impeller) revealed that the end of the impeller (which is designed to engage the chopper) had broken off, thus the chopper no longer spins with the sump motor. The impeller costs about $20 and isn't too hard to replace, as long and you keep track of what you've dis-assembled and put it back together in reverse order.

On whirlpool dishwashers, the sump motor drives the impeller (it's connected via the threaded end of the motor shaft) and the impeller, in turn, drives the chopper. The chopper you can replace from inside the tub, without removing the dishwasher from its home or taking apart the sump assembly. But save your $16, as that probably isn't what is wrong... The impeller, being screwed onto the motor shaft, requires complete removal of the dishwasher so that you can completely remove the base assembly that holds the motor assembly.

If you have a GU-series whirlpool washer, the tech manual can be found here:

https://secured.whirlpool.com/Service/SrvTechAdm.nsf/2cd44500d572193285256a45004fd9d6/52521bdbd0ef763c85256cbc00520548/$FILE/8178022.pdf

It has complete instructions for the replacement of every part.

Nov 22, 2007 | Whirlpool GU1100XTLB / GU1100XTLQ /...

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