Question about RCA CA 7" Tablet with 4GB eory 28458515

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Cannot log in or turn off tablet to reboot. Touch screen not working.

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You should be able to press and hold the power on switch for several seconds and get the tablet to shut down. If it won't shut down with the power switch, leave it on until it shuts off due to low battery and then recharge and try rebooting the device. If it won't reboot after that, check your manual for the factory reset process. See if you can contact customer support for your unit and get the process for re-flashing the bios from them. That usually requires loading a specific set of files onto the external memory SD card and holding down a switch when restarting the tablet. All files and downloaded apps will be erased if you have to go that way.

Posted on Apr 25, 2015

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Posted on Jan 02, 2017

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