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How to remove message on LCD unable to print - Brother MFC-J265W

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Turn the printer off and pull the power plug from the printer for 5 minutes. Plug it back in and attempt to turn the printer on and watch the LCD for error messages. Check your user manual for troubleshooting procedures. Check to make sure that all the ink cartridges are seated in their sockets and have ink. Check for paper jams inside the printer. Some printers have a diagnostic that can be run by holding down a switch while powering on the printer - again, check your user manual for that procedure. Contact Brother customer support, particularly if the printer is still under warranty.

Posted on Apr 25, 2015

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"UNABLE TO PRINT 50" appears


Error: -------- Unable to Print XX
Problem: ------------ The machine has a mechanical problem. -OR- A foreign objects such as a clip or ripped paper is in the machine.
Solution: ------------- Open the scanner cover and remove any foreign objects inside the machine. If the error message continues, do one of the following: ?? (MFC-440CN only) See Transferring your faxes or Fax Journal report on page 139 before disconnecting the machine so you will not lose any important messages. Then, disconnect the machine from the power for several minutes and then reconnect it. ??

May 22, 2011 | Brother MultiFunction Center MFC-440CN...

1 Answer

SAYS UNABLE TO CLEAN


"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?

Step1: To clear the message follow the steps listed below:
1. Check for foreign objects, such as a paper clip or scrap of paper, inside the machine.Unplug the machine from the power outlet and open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.
2.If the error continues to appear, the machine may have a mechanical problem.If the error message continues to appear, the machine will need to be reset. Resetting the machine will erase all faxes in memory and the Fax Journal Report. Please make sure you have followed the instructions in the Step1.
3.If the error still continues to appear, move the print head and examine under the print head.
3-1.Disconnect the Brother machine from the poweroutlet.
3-2.Open the scanner cover by pulling up on the lower right corner of the cover.
3-3.Check the print head's position.
3-4.Gently move the print head to the center.
3-5.Examine under the print head. If anything is found, remove it.Use a flashlight if necessary to check thoroughly.
3-6.Close the cover and reconnect the machine to the power outlet.
If the message continues to appear on the LCD, the machine will require repair.

Step2: Check if the machine has faxes in its memory
1.Transfer the Fax Journal Report
1.Press Menu/Set or Menu on the Control Panel of the machine.
2.Press the up or down navigation key until Service appears on the LCD. Then press Menu/Set or Menu.
3.Press the up or down navigation key until Data Transfer appears on the LCD. Then press Menu/Set or Menu.
4.Press the up or down navigation key until Report Trans appears on the LCD. Then press Menu/Set or Menu.
5.The LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the report. Press Black(Mono) Start.
2.Verify and Transfer faxes in memory

1.Press Menu/Set or Menu on the Control Panel of the machine.
2.Press the up or down navigation key until Service appears on the LCD. Then press Menu/Set or Menu.
3.Press the up or down navigation key until Data Transfer appears on the LCD. Then press Menu/Set or Menu.
4.Press the up or down navigation key until Fax Transfer appears on the LCD. Then press Menu/Set or Menu.
5.If there are no faxes saved in memory, NO DATA will appear on the LCD. Continue to Step 3. If faxes are present, the LCD will prompt you to enter a fax number. Enter the number of the fax that you want to receive and print the faxes. Press Black(Mono) Start .
3.Reset the machine
After the Fax Journal Report and faxes in memory have been transferred to another fax machine, disconnect the Brother machine from the power source for several minutes and then reconnect it.


Feb 05, 2011 | Brother MFC 210C All-In-One InkJet Printer

3 Answers

Print unable 32 error message


The message "Print Unable 32" or "Machine Error 32" will appear on the LCD display if paper or labels are stuck inside the printer or drum unit.

Follow the below link to fix Print unable 32 error message on Brother MFC-9840CDW Laser Printer

http://tinyurl.com/print32
All the Best...

Dec 09, 2010 | Brother MFC-9840CDW Laser Printer

1 Answer

Unable to print


I have a Brother MFC665CW and it has error message
"Unable to change 50" after paper jam. Paper is all cleaned
out of machine and still shows message.
cenprop@bigpond.com

Apr 08, 2010 | Brother Office Equipment & Supplies

2 Answers

Unable to clean 50 error


I have a Brother MFC-440CN fax machine and I am receiving error message "unable to clean 50". Can anyone help me to fix this error problem

Jan 13, 2010 | Brother Office Equipment & Supplies

1 Answer

Print will not print has code in window and cannot


this error means the encoder strip is out of position. The strip is the foil which runs parallel to ph direction (and gives the ph the position info).

You have to open the printer and set it back into the ph carrier.Its a bit difficult

Oct 07, 2009 | Brother MFC-5840CN All-In-One InkJet...

2 Answers

Brother 130c print unable 50


Solution #1 is absolutely spot-on from adnanbhatti, copy the link into your browser to be able to see the photos of the printer and how to slide the print head:
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000500/000065/faq000565_013.html?reg=us&c=us&lang=en&prod=dcp130c_all&Cat=11

When I slid the print head over as specified, I found a little crumpled paper fragment soaked with ink. Pulled it out.... I turned on the printer, it ran a cleaning cycle automatically, and started printing just fine!

Aug 18, 2009 | Brother DCP 130C All-In-One InkJet Printer

1 Answer

Message unable to print 50


Machine Error 50 either means that there is a loose object inside the machine (usually piece of paper), or that there is a mechanical error which would need you to have the machine sent to service.

Jun 02, 2009 | Brother MFC 240C All-In-One InkJet Printer

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