How do I get the disc drive of a dvd recorder to open after getting out the disc and resetting the machine?
I had a problem with my disc drive on my Panasonic DMR EZ-27 DVD recorder. After placing a disc in the drive and closing it, the indication was that there was a problem with the disc. I tried to open the disc drive and remove the disc, but the drive would not open. I tried to reset the machine and also follow the instructions to open the drive, but nothing worked. Then online, I found out about the disc drive release lever on the bottom of the machine. I slid the lever to the left and opened the disc drive to remove the disc. After pushing the disc drive back into the machine and slide the lever back to the right. Then I plugged the power cord back into the unit and pushed the power button. After it reached the point where a disc could be inserted into the machine, I pushed the OPEN/CLOSE button, but the disc drive would not open, even though the display said OPEN and then CLOSE when I pushed the OPEN/CLOSE button again. What could be wrong?
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have you tried resetting both machines, also if they where stored somewhere cool and then brought into a warmer area it may just be condensation, if this is the case leve the machine to acclimatise for an hour first.
To reset power up and remove all discs, then press and hold the Stop button on the machine and then press the power button, the unit will power off and will be reset to factory default.
I would suggest since this is just out of warranty/guarantee as you say, try a DVD laser lens cleaner (these look like DVDs but they are for shifting surface dust off the laser lens in these drives (without the need for you to worry about opening them up). If the recorder suggests dirty discs, the laser probably has a speck of dust on it - you cannot see this speck, but the device can.
Do not use CD/DVD lens cleaner discs - those are supermarket products designed for CD/DVD players, not recorders or DVD-ROM drives in a PC. I recommend a true DVD lens cleaner kit - you may be able to obtain this through Panasonic or similar electrical outlets (like where you originally purchased the combo). These 'specific cleaners' are cheap, but unlike CD/DVD cleaners, these will not damage your unit.
Hopefully it is nothing more than a bit of stubborn dirt stuck on the lens inside the drive or anything more serious.
I had mine for 2 years and within the first 12 months the tray would not always pop out when I wanted it to. Then finally the machine would not recognise the disc type. Its in getting fixed but although the dvd drive and associated pcb have been replaced the guy says it still can't recognise the dvd disc type. Still trying to work it out.
Thanks for the response.
I've solved the problem.
I was trying to download a programme that was too big from the hard drive to the disc.Once I inserted a divide in the progeamme everything worked Ok,
I my DVD-HR735 wont recognise any discs at times, and is getting worse. I've now discovered (out of frustration) that if I tip the front up to between 30-45 degrees, it will play all the discs it says were unreadable. I've started jamming three dvd boxes under the front of the machine when i want to play dvds.
For those users who just bought their machines, I would suggest warranty service. Roxanne2 should contact Philips directly with the seiral number, and they should be able to say which store they sold it to. That unit probably has a bad internal DVD writer drive.
The following solution should only be done if your machine is out of warranty unless you get permission from the manufacturer, as it will likely void the warranty otherwise:
Unplug the unit, disconnect all cables and move it to as static-free of an area as possible. Remove the cover, which usually means removing a lot of screws. Most DVD recorders have regular drives like you see in PCs. There is usually a tiny hole in the lower-right part of the drive that you can stick a small wire into, such as an unbent paper clip. You can then manually pull the drive open to get the DVD out.
to open the tray during "please wait", remove casing then loosen front panel (clips either side and underneath). Power up to get "please wait", then press small microswitch in bottom right corner of the DVD player unit.
Have you tried resetting the unit (turning on and holding the power button for at least 5-10 seconds)?
Have you tried unplugging the unit for a longer period of time (24 hours)?
get your firmware upgrade through here(sorry its in german, you might be able to get an english of it through the LG site) - http://www.lgupdate.de.ms/
two cd's- bootloader.iso , update.iso