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With a high end fridge like that, it may be a variable speed fan with a speed controller circuit.
Unplug the fridge from the mains, and spin the fan by hand. If it spins freely, there is likely no issues with the possible exception of the start / run capacitor. Disconnecting it will also effect a power reset on the control board.
If it is over 50 percent of the cost new,that would be a no...you also did not state the age...if it is 10 years old or so,I would not put any money in it
Fixya will not let me post links today, or their "capcha" thing does not seem to be working properly, so I will have to try this another way.
I've done some research on your issue and it seems that should only happen if the temperature sensor goes bad, or the evaporator sensor. Each of the two parts cost less than 30 pounds each, so may be less expensive than tossing out the whole thing.
Try browsing to shop (dot) aeg (dot) co (dot) uk Then in the search at the top right, type in "santo" and look for the two sensors and decide if it would be worth a try.
The compressor is obviously still good or the freezer wouldn't work.I'm sure you checked the settings,but turn the freezer all the way up (hot)after it is cool so the unit doesn't come on for the freezer,then turn the refrigerator controls all the way down to the coolest setting.listen for the compressor to start,and/or the fans to run.If the compressor starts,and no fan there may be a problem with the fan.(this is a general test I'm not familiar with your specific unit which may not have a fan,but most newer units do).If the compressor doesn't start after a short time the thermostat/control for the refrigerator section is broken,and needs replaced.
hi tracy, think its possibly better getting a repair guy in as this fault is not streight forward. possibly a fault in the defrost circuit, or freezer fan not functioning, or possibly a leak in the system. all theese areas need testing equiptment.
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