Question about HP Photosmart C6280 Printer

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New cartridge. but still says it is empty. - HP Photosmart C6280 Printer

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Does it print? If prints, are you sure it is a NEW cartridge and not a REFILLED one? The software of some printers has a bug and don't recognize a full cartridge, specially if it is not an original new but a refill. Beware, might be a scam and someone sold you a fake: refilled for new cartrige. Anyway, if it is a new one, still there is the possibbility of tha bug.
So if prints, live with it, it's a quite common issue and only way to solve it is reinstalling your Operating System, obviously not justified

Posted on Apr 25, 2015

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Try turning the power off than on again to reset the printer?

Posted on Apr 25, 2015

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New ink cartridge in printer saying empty


Assuming you have a refilled or remanufactured cartridge there this is actually pretty normal. These cartridges have no means of checking for new ink in the cartridge so will continue to warn of empty. They will not however stop you from printing as a result.

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