Question about Proform Exercise & Fitness
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Posted on Jan 02, 2017
SOURCE: proform 360p stuck on incline
I had the exact same problem.
This usually happens if you switch it off at the mains while the incline is adjusting or is somewhere other than lowest. You should always make sure before finishing off, to lower everything.
Now for the solution: If you open up the case it has 5 or 6 black philips (cross head) screws (use your user manual if you don't have your original go to proform and find the support link and download the .PDF if your model is not available get the one before or after in the same model product line (model number is below the power input)).
Make sure you remove the power before opening the cover, obviously.
Anyway, once opened, you should find a sheet of paper wrapped around in some plastic wallet. On that paper it should explain everything. Try not to mess with too much things in the settings, otherwise you might mess it up badly.
Mine is something like: Hold the speed up (+) button and then while holding the button insert the key - that will get you to the service menu (obviously the power has to be connected).
Once in the menu pressing the incline up does a self-calibration (maximum up and maximum down) after that it should be perfect.
Remove the key any time to come out of that mode and resume normal operation.
I may not find this place for any more replies 'cos i only found this site by accident. While looking for info. on my burnt out motor model: PETL 3013.6 .... But i have come across someone selling a faulty one on ebay for like 5 quids... it's picking it up the trouble!
Posted on May 31, 2009
Under the hood there should be a tech sheet with calibration instructions. I have not worked on these for several years or I would rattle off the procedure. If the sheet is still there make sure you put it back in the plastic sleeve for next time..... Eric
Posted on Jun 17, 2009
Hello there. The machine is trying to complete an incline calibration.
Place the kay back on the unit and allow it to go all the way to the top then all the way back down and it should be ready to use.
If you stop the machine while its in this mode it will start the process all over again.
Good Luck! Tim
Posted on Jan 15, 2010
Under the motor shroud their is a instruction mini manual it will have a how to calibrate the incline motor, if that does not fix it then you may have to manually adjust the incline motor and sometimes it will take awhile to realign . If that does not work replacing the motor maybe the only option
Posted on May 06, 2010
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