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I am locked out of my account. I don't know what happened.

I may have been hacked but I don't know. I do NOT remember my password. so I can't get in to reset my password, add posts, etc.

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2 Answers

  • Level 3:

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  • Facebook Master
  • 6,702 Answers

For most login problems, but also for hacked accounts, Facebook can help you. But you should have setup a correct mail address.
But when you used another mail address before, they even can send back a mail to that one, when the "hacker" also hacked your last known mail address.
go here and see what they can do for you Help Center

Posted on May 05, 2015

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  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Top Expert:

    An expert who has finished #1 on the weekly Top 10 Fixya Experts Leaderboard.

    Superstar:

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    All-Star:

    An expert that got 10 achievements.

  • Facebook Master
  • 14,161 Answers

Facebook Customer Support:
Phone Number: 1-650-543-4800
Average Wait: 12 minutes - 24 hours, 7 days
http://gethuman.com/phone-number/Facebook/
Facebook Customer Phone Number Shortest Wait Best Support
IF YOU LIVE OUTSIDE THE USA CLICK ON LINK ABOVE AND THEN CLICK
ON CALL FREE VIA WEB.
Suggest trying a new browser like Firefox or Google Chrome

Posted on Apr 27, 2015

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1 Answer

SOURCE: login to facebook from linked yahoo account

PASSWORD

Posted on Jun 28, 2009

mace1mace
  • 1138 Answers

SOURCE: can't reset facebook password

If you can't log in and want to reset your password click this link http://www.facebook.com/reset.php
Type the two words you see in the image and enter your e-mail address and press Continue. Then wait for the reset confirmation on your e-mail inbox. Once it arrived open the mail and click the link.

If the mail is not in the inbox, check your spam and junk filters.

If the reset confirmation did not received from your e-mail, fill up forms in this link and click Submit
http://www.facebook.com/help/contact.php?show_form=password_reset

wait for the reset confirmation on your email.

Let me know if this is helpful. Please comeback and give some ratings. Thanks for using Fixya.

Posted on Jun 05, 2010

mace1mace
  • 1138 Answers

SOURCE: How can my friend recover from a hacked FB account?

Here, click and select to get the full details on your problem and facebook help center will take appropriate action on your problem.

Start with this link. http://www.facebook.com/help/?page=1011#!/help/?page=1023

Let me know if you lost in the procedure. Please comeback and give some ratings

Thank you for using Fixya.

Posted on Jun 08, 2010

humor88
  • 35 Answers

SOURCE: one guy hacked my crossfire

there's a way you can hack it back....but you need to know if he is playing on the internet cafe and when he was going to use a browser for an ecoins for the account..... On the internet cafe...there's a big risk...for your accounts....always clear browsing history....to avoid....
I teach you....!
No, I'm just kidding!
usually hackers use a computer trap,key logger,password decryption,phishing accounts....you can use password recovery tools....

Posted on Apr 13, 2011

  • 1570 Answers

SOURCE: My Facebook account was hacked

Hi

First you need to remove that virus in your computer using a ANTI VIRUS SOFTWARE. There are lots of free trial antivirus nowadays. Try AVG and try to delete this file associated with the virus.Then try to reset again the password.

Another way to log on your facebook account is by changing a new internet browser like FIREFOX, CHROME OR OTHERS. Then try to log on again your password.

Otherwise, you have to reformat your computer again to get rid of the virus in your computer. By then, sure it will works 100% fine.

Please rate and make a comment if you find this solution very helpful and might help others as well. Post more comments if you need more help.

Regards and thank you for using Fixya !

Posted on May 20, 2011

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How to recover Gmail account hacked?


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If you have the similar troubles, you can take the following tip for reference.<br /> Hack Windows 7 password with Windows Password CrackerAlthough there are many options that can<span> </span><b>hack Windows 7 password</b>, in my opinion, the best and effective is to get a Windows password crack, like<span> </span><b>Windows Password Unlocker</b>. Why? Looking upon the questions about Windows 7 password hack I meet, few askers can access the computer with another administrator account or create a password reset disk in advance to in case of a forgotten Windows password.<br /><b>Windows Password Unlocker</b><span> </span>and other crackers allow you to crack Windows 7 password by burning a password recovery disk with a CD/DVD or USB flash drive in a few minutes, no matter the length and complexity of the lost password. 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Cannot get on facebook after 25th December


if you still remember your password and still you can't get on Facebook, maybe you got hacked and you password was change.
if you want to know what happened to you account try requesting for a password change by simply clicking on forgot password check and see what kind of information you will be asked to enter

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I don't know why but I am unable to login to Facebook??


Someone hacked my Facebook an it's been so long since Ive made my Facebook I don't have the the same number an I don't remember my email password so I'm screwed

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I can not access my yahoo account ,its asking me your favorite uncle name


my yahoo account opening time asking uncle name but don t remember my uncle name than how do get my uncle name

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What is the best rest code to use to open my facebook account


please don't ask people here how to hack facebook.

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My hotmail account has apparently been hacked, so microsoft blocked it.i tried to unblock it by verifying some of the account info but i didn't remember all of the info so nothing happened.


This sounds fishy from the start. How would Microsoft know if someone hacked your email account? As far as I know, MS don't go around detecting hacked accounts and closing them down.
Secondly, what info were you verifying, where and to whom?
Sounds like you might have accidentally given all your personal details to a phishing scam email pretending to be from MS.
If you still have time, go to the hotmail website and click I cannot get access to my account and try to use the zecondary email address to retrieve your password. Failing that, you can maybe answer the secret question you setup.

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I can't get into my hotmail acct. My ID is correct and so is my password,but it keeps saying my password is incorrect. I've had this acct for years. Please,help it's etters718@hotmail.com


If you put in your information on an untrustworthy site, your email may have been hacked. You can try clicking "forgot your password?" or "Forgot Password" and request to enter a new one. Also, make sure Caps Lock is off when you enter it.

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My yahoo was working from 1day ago at 4:30 Am June 04 , 2011 and suddenly try to open my account again there are amessage told me that your account has been locked for security reasons i don't know...


Usually there are several reasons why it happens the way it happened :
1) Someone is trying to gain access & lock your account. 2) A person tries to guess your password & ID by attempting more than 3 times or so.
But no worries, it's a normal security precaution which will eventually locked the account to prevent the unauthorized user from getting in successfully. This lock down usually will last 24hours after the failed attempts made by the unauthorized user. Go to this main Yahoo! logging site & insert the correct ID & password of your account. The first attempt may prove failure, second attempts will lead you to the "word verification system" which is to make sure that you are not "bots". Follow all those procedures provided by Yahoo!. 48hours after visiting that Yahoo! main logging site, your account should return as normal.
**NOTE: Remember to clear out your ID every time signing out of any sites that preserve your personal informations such as Facebook, Yahoo! Messenger @ Mail & etc. to prevent them from being hack or so.

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Someone has hacked into my sons msn and sent abusive msgs to his friends he cant get back in to his site who do i call for asssistance?


Somehow for whatever reason you've forgotten the password, the answer to your secret question and never set up, or no longer have access to the alternate email address associated with the account. Or your account has been hacked and your password, secret answer and alternate email address have all been changed.
I cannot help you.
Contact your email service provider and tell them what it happening. They should have some way of identifying you, after which they should be able to reset your password. This is typically the approach for pay services - they may verify your identity with your credit card number or some other piece of information they collected at the time you signed up.
Unfortunately, this almost never works for free accounts. Why? Because these accounts are free, there's almost no customer support. You get what you pay for.
Let me be even clearer about that:
If:
You're using a free email service such as HotMail, Yahoo, and others
... and you forgot or lost your password
... and you forgot or lost the answer to your secret question
... and you did not set up an alternate email address, or you lost access to the alternate email address
... and customer service is not responding to you
You are out of luck.
I know of no way to recover your account. I cannot help you.
You absolutely can and should try contacting customer service for the email service you are using - they are the only ones who could help you. But my experience is that they rarely do.
Learn from your mistake.
If you lose access to your account and cannot recover it, you'll want to set up a new account. Learn from this.
Choose good passwords that you will remember. It's tough, given the number of accounts and passwords we all need to remember, but the fact is choosing a hard-to-guess password, and changing it regularly are important steps you can take to avoid someone stealing your account.
Don't share your password with anyone. A number of the account hacks I hear about are the result of trusting someone you shouldn't have.
Remember your secret answer. I'm kind of surprised I even have to say this, but when you create an account that asks you for a secret question and answer, don't treat it lightly. It doesn't have to be true ... just make sure it's something you'll remember in a year or two or ten when (not if) you have a problem.
Set up an alternate email address. This is where password reminders would get emailed to. And remember that if you lose access to your alternate email address, you need to change it in any accounts that reference it.
Don't use "remember me" when logging in. At least, don't use it unless you're positive it's safe. If someone else walks up to the computer (be it in an internet cafe, or in your bedroom or office) and "remember me" is selected ... they can now login as you without knowing your password. And then they can change your password and everything else, locking you out of your own account.
And, perhaps most important of all:
Don't use free email accounts for anything important.

Nov 13, 2008 | Computers & Internet

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