Question about Ricoh IS 330DC Flatbed Scanner

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Scan lines Scans have lines going through it. How do I fix?

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Please clean the glass of scanner with wet tissue paper and see ther is no mark of colour or any dust celan both the glass one the document adf and the flat one


Posted on Nov 16, 2007


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Posted on Jan 02, 2017


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Vertical black line on scans or copies;

Hello James,

Please click Vertical Bands Lines or Streaks in Copies Faxes or Scans to access the troubleshooting steps that should resolve the issue.

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I get vertical lines on scans and copies when


Check out this page on our web site at: This page shows you what to do to get rid of the lines on scans and copies.

I hope this helps, if so please rate our solution.

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When I scan 35mm negatives, the pixel aspect ratio is incorrect: the resulting images are stretched out by twice their width without any change in height. I can fix this after importing the image into...

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Are printed pages clean?
If so, clean the narrow strip of glass on the left side of the main scan glass.
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*please rate me:)

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1 Answer

Problem scanning pictures

Check your documents folder under My Scans. I found that my scans were going in there. I had to open them to put them where I wanted them.

I also have the problem of the missing line up upload to my computer. If I restart the computer with the 6280 on the line reappears and I can scan what I want. I have asked HP what the problem is with no real solution. They seemed to think that since it works after restarting the computer that the problem was solved. The option shouldn't disappear from the screen at any time, but I guess I'm stuck with restarting the computer every time the problem comes up. Hope this helps.

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1 Answer

Black lines on out-going faxes/Brother MFC 1950

Have you cleaned the glass?  That's usually what causes that problem.  Lift up the lid so you can see the glass slit that your original slides against as it scans.  Make sure it's clean.

If the problem continues, you might need a new scan lamp.

Oct 29, 2007 | Office Equipment & Supplies

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