Question about Coffee Makers & Espresso Machines
If you lift the handle and look up inside it looks like a thick metal needle. The Kcup holder snaps apart easily and you can see the needle once it comes apart. You can clean clogs out of both with a paper clip.
Posted on May 03, 2015
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Posted on Jan 02, 2017
The pic is clogged with coffee or the air bladder is bad. Use the tool on the underside of the tray to clean out pic. If that doesn't work, the bladder will be bad.
Posted on May 14, 2009
Doesn't sound like a descaler issue. I am having problems with mine and noticed that water is flowing back into the reservoir when it is pouring into the coffee cup. I think there is a valve that is not closing properly.
Posted on Mar 23, 2010
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Posted on Apr 13, 2010
Sorry to read about your issue. plus you may have a bad k kups
The brewer should be de-scaled at least every 3-6 months. Scale is harmless, but if left unattended, it can hinder optimal brewer performance. De-scaling your brewer regularly helps maintain the heating element, removable water reservoir and other parts of the brewer that come in contact with water. Better water quality and water heating means a better cup of coffee, tea, hot cocoa or iced beverage. We recommend de-scaling your brewer at least every 6 months (every 3 months if your water has a high mineral content). The de-scaling process involves using 48 ounces of undiluted white vinegar.
Take 48 oz of white vinegar. place in tank. pretend you are making coffee (Do No Use K Cup). let the water fill you mug. then empty that mug. Do it again until tank is empty. then let sit for 4 hours.
Then fill with fresh water to the top. let that tank of water run thru. towards the end taste the water.
If you taste vinegar..use more clean water, until the taste is ok.
I tried to help you. Please help me and Vote/Rate this response. Thanks and good luck
Posted on Dec 22, 2010
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Mine has been doing the same thing. I alkso received one at Chriustmas and it worked great for a few months. Below is the answer I received from Keurig:
It is possible that the needle that penetrates the K-Cup has become clogged. Please follow these simple steps to clean it:
Turn off the brewer and unplug it.
Reach under the nozzle (where the coffee comes out) and press up on the bottom of the funnel. The K-Cup holder will pop out.
Separate the K-Cup holder into two pieces. The top piece of the K-Cup holder is where the exit needle is located.
Use a paper clip to clear the exit needle by putting the paper clip in the tube on the underside of the holder. Be careful, the exit needle is sharp.
Wash the K-Cup holder with soap and water, rinse thoroughly. Also make sure the drawer is clean.
Put K-Cup holder back into the drawer, making sure it snaps into place.
Plug the brewer in and turn on.
Run two cleansing brews (brew without a K-Cup) through the machine, and then brew a cup of coffee.
If you still find grinds in your coffee, it would be best for you to talk to a representative to help troubleshoot your problem and discuss your options. This could be caused by too much pressure sealed inside the K-Cup or the filter alignment may be off. Please contact our customer service department at 1-866-901-BREW (2739). Representatives are available 7 days a week from 7 a.m. – 12:00 Midnight EST to assist you. Please have the serial number of your brewer available for when you call.
The serial number for the Mini is located on the bottom of the brewer on a silver sticker.
For the Classic, Ultimate and Select, is located on a sticker behind the drip tray.
For the Elite, Ultra, Special Edition and Platinum it may be located either on the bottom of the brewer on a white sticker or, behind the drip tray.
Keurig Customer Service
At Home Division
(866) 901-BREW (2739)
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