Question about Franke Coffee Makers & Espresso Machines
Posted by Anonymous on
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
If you pull the cappacino component off. The black plastic thing at the end of the metal tube (where the cappacino component's attached to) can be unscrewed by rotating it with your hand. You can clean it with a brush and a thick needle to clean the hole the make sure that it's not blocked. After that just screw it back on and reattach the cappacino component.
Posted on Jan 09, 2009
SOURCE: frother doesn't froth
Does not seem normal! You should get plenty of steam for the frothing. Since the unit is new you should take it back and get a replacement. The unit needs to increase the temperature for steam, route the steam away from the espresso group to the steam unit and the pump needs to activate to create the high pressure. Any failure in this areas will create your condition. It also possible that your steamer is blocked but this is a new machine so this is unlikely but you should make sure that it is not blocked.
Posted on Dec 31, 2009
problem is overheating at a single point in the bottom of the milk container. Try cleaning the milk residue after each time you use it and the flashing red light disappears. This is a design fault. Nespresso are happy to keep marketing the Citiz but there is no fix - so the Nespresso "mess free" coffee machine is a bunch of flannel - good coffee all the same!
Posted on Sep 05, 2010
You aren't by any chance writing from Australia?
Parts are pretty hard to come by online except there.
You will have to contact DeLonghi customer care to order the part. Here is their contact page: >>>> http://www.delonghiusa.com/index.php?texts&pid=3
DeLonghi is structurally identical to Krups. If you can't get anything from DeLonghi, you could try doing a google search for Krups parts and contact a customer service person at one of their parts suppliers.
Hope this helps. If it does, I'd appreciate a 4 thumbs up. Thanks,
Posted on May 26, 2011
Tips for a great answer:
Nov 05, 2014 | Franke Saphira Espresso & Coffee Maker
on Apr 27, 2011 | Nespresso Aeroccino Automatic Milk Frother
Aug 02, 2014 | De'Longhi En520.W Nespresso Lattissima...
Jan 21, 2011 | Gaggia Classic Espresso Machine
Nov 25, 2010 | DeLonghi Prima Donna Avante ESAM6700...
May 11, 2017 | Nespresso Aeroccino Automatic Milk Frother
Sep 11, 2010 | Nespresso Aeroccino Automatic Milk Frother
Jan 19, 2010 | Nespresso Aeroccino Automatic Milk Frother
100 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: