Question about Symantec WinFax Pro for PC

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Winfax error:cannot open the datafile

Its that damned Error message "Cannot open the datafile:incorrect filename or" that pops up just after the fax call has been answered!!!!please help me as i need to sort this out urgently

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Re: Winfax error:cannot open the datafile

If I solve this problem and any problem in winfax under windows xp sp1 or sp2, what you make for me
any deal you can contact me at : abosharu at gmail dot com

Best regards

Posted on Jan 24, 2009

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Re: Winfax error:cannot open the datafile

Hello, I would uninstall Norton and download AVG at it's free.

Posted on Nov 26, 2007

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2003 Enterprise with winfax 10.03

This is a problem with your configuration of the WinFax PRO printer. What version of Windows are you using?

Jun 07, 2010 | Symantec WinFax Pro for PC

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Have re-installed WinFax Pro 10.03. At every system start up WinFax install program appears even though it's installed. Also when I attempt to Insert file from Word 2003 in the fax, I get an error message...

Goto "Start" in windows select "RUN" type in "MSCONFIG" press ENTER, Select "STARTUP" tab uncheck the winfax then select apply then OK. Now restart your PC, u should not get this problem now.

May 24, 2010 | Symantec WinFax Pro for PC

1 Answer

We cannot receive any faxes and get the error '

We've seen this error many times, and in most cases the problem is due to mismanagement of the send and receive logs. You probably have way too many faxes in your Receive Log (or, some corruption) You should read this

Mar 22, 2010 | Symantec WinFax Pro for PC

1 Answer

"No acknowledgement received on last attempt"

Usually, this error occurs after sending a page, or prior to sending all the pages of a multipage fax.

There are many reasons why this occurs, and it is not always easy to determine why.

You may want to read up on "types of modems" found in the following document

also, winfax settings could be incorrect , or you might not have the best configuration setup for your modem in WinFax.

Jul 08, 2009 | Symantec Winfax Pro 10.03 (winfax10.03)...

1 Answer

I lost all my logs and cannot get or send a fax when i try to do anything, i get the message"the following error occurred when attempting to open a folder, call failed one or more files for that phonebook...

This error indicates corruption of data, would I would suggest is to backup your data files immediately, the biggest mistake many do is by copying files while WinFax is open. Make sure WinFax is closed, and the WinFax Service is stopped when you copy or move data around. See Rebuilding phonebooks here:

Jun 24, 2009 | Symantec WinFax Pro for PC

1 Answer

Cannot open Message Manager

Its possible that you may have corrupt fax data, you can try rebuilding your logs & databases

Feb 04, 2009 | Symantec WinFax Pro for PC

1 Answer

Winfax pro MS error

Can you provide more details on the error message? "MS Error Message" really isn't too specific.

Apr 15, 2008 | Symantec WinFax Pro 10.0 for PC

1 Answer

Winfax error

Norton is not a good program. AVG is a great program and It's free

you can get fax programs as well

Nov 14, 2007 | Symantec WinFax Pro for PC

2 Answers


This problem is caused by the new security features that are added by SP2and above(for winXP). To prevent the error message and enable Fax Sharing, either update WinFax to version 10.04, or manually reconfigure the Windows XP security settings to permit Fax Sharing to work.

Oct 08, 2007 | Symantec WinFax Pro for PC

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