Question about Sony Cyber-shot DSC-W50 Digital Camera

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Manual zoom does not work when I try and use it

I have had my Sony Cybershot DSC-W50 for 1 year. I dropped about 2 weeks ago, but it was on the grass, and only about 3 feet... however the lens was out at the time. It took a few pictures after that, but they seemed a bit fuzzy. After that, the manual zoom would not work, and when I try and use it the screen goes black and says "Turn power off and on again". Then it wouldn't even turn on. I was able to reset in manually, so now it will turn on and take pictures with no zoom, but if I try and use the zoom the error message comes up. I would take it to where I bought it, but I am currently travelling in Nepal... I will be in Bangkok in a few days however, perhaps there are some Sony authorized repair places there?? Thanx for your help.

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Re: Manual zoom does not work when I try and use it

Most likely the motor mecanisim was damaged when you dropped it. was unable to locate a sony dealer in nepal, You could try Sears if there is one in nepal.

Hope that was helpful.

Posted on Nov 14, 2007

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