Question about Symantec WinFax Pro for PC

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Winfax error My WinFax is not printing recieved faxes.Whenever a fax comes in, it is answered but just as it seems like its being recieved an error pops up: "Cannot open the datafile: incorrect filename or".Please help.My boss is on my case to fix it!!!!

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Re: Winfax error

Norton is not a good program. AVG is a great program and It's free

you can get fax programs as well

Posted on Nov 26, 2007

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2003 Enterprise with winfax 10.03

This is a problem with your configuration of the WinFax PRO printer. What version of Windows are you using?

Jun 07, 2010 | Symantec WinFax Pro for PC

1 Answer

Winfax Pro

Uninstall winfax Pro,
Delete all related folders,
Then reinstall the programme again after reboot.
It should work well now.

Please rate this......

Mar 19, 2009 | Symantec WinFax Pro for PC

1 Answer

Restoring sent and received faxes to fax logs

That's not the way to backup your logs. You copied only the fax images, and not the logs to go with them. This is a common error that is made quite often. Unless you have the original log structure, your data (logs) that link to the actual fax images (fxds, fxrs, etc.) are lost.

Troubleshooting WinFax suggestion:;f=17;t=412

Jan 02, 2009 | Symantec WinFax Pro for PC

1 Answer

Winfax pro suddenly faxing to wrong number

you have some options, so choose one.
  1. remove your fax
  2. configure your fax to answer later (maybe after ringing 10 times) and configure the winfax to answer before (something like ringing 5 times or less)
the problem here is that the fax answer and start receiving the fax and the winfax receive the fax signal at same time. check the winfax maybe you have the half part that the fax modem not has printed stored in winfax, maybe.

as I said, your better choice is removing the fax modem. even configuring like I said before, maybe the two continue to try to receive the fax at same time.

hope it helps.

Dec 13, 2007 | Symantec WinFax Pro for PC

2 Answers


This problem is caused by the new security features that are added by SP2and above(for winXP). To prevent the error message and enable Fax Sharing, either update WinFax to version 10.04, or manually reconfigure the Windows XP security settings to permit Fax Sharing to work.

Oct 08, 2007 | Symantec WinFax Pro for PC

3 Answers

Winfax and Act! V6

Does this place answer any of your enquiries?

Aug 30, 2007 | Symantec WinFax Pro for PC

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