Question about Symantec WinFax Pro for PC

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Winfax error My WinFax is not printing recieved faxes.Whenever a fax comes in, it is answered but just as it seems like its being recieved an error pops up: "Cannot open the datafile: incorrect filename or".Please help.My boss is on my case to fix it!!!!

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Norton is not a good program. AVG is a great program and It's free

you can get fax programs as well

Posted on Nov 26, 2007


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Posted on Jan 02, 2017


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install winfax program on your pc.then when you want to print with your fax,inprint menu choose winfax,and then you can print .

Jun 07, 2010 | Sharp UX B700 Plain Paper Inkjet Fax

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I give up. I have winfax software on this machine, but I am new at the job. Please can you help me link my fax to the winfax software? I am not able to send faxes as I think you actually have to be...

You need to setup a fax modem to be able to send and receive faxes with WinFax.

In WinFax, click on Tools, Setup.
Click on Modems & Communications Devices.
Here you can configure your fax device.

You need a fax modem, a DSL modem or a cable modem is not a fax modem.

I suggest you read this:

Jun 29, 2009 | Symantec Computers & Internet

1 Answer

Winfax Pro

Uninstall winfax Pro,
Delete all related folders,
Then reinstall the programme again after reboot.
It should work well now.

Please rate this......

Mar 19, 2009 | Symantec WinFax Pro for PC

1 Answer

Receive fax on the fax system as well as your PC

If you change the number of rings on the fax machine to more than on your PC, your PC should receive the fax first and accomplish your goal.

Dec 19, 2007 | HP LaserJet 3500n Printer

1 Answer

Winfax pro suddenly faxing to wrong number

you have some options, so choose one.
  1. remove your fax
  2. configure your fax to answer later (maybe after ringing 10 times) and configure the winfax to answer before (something like ringing 5 times or less)
the problem here is that the fax answer and start receiving the fax and the winfax receive the fax signal at same time. check the winfax maybe you have the half part that the fax modem not has printed stored in winfax, maybe.

as I said, your better choice is removing the fax modem. even configuring like I said before, maybe the two continue to try to receive the fax at same time.

hope it helps.

Dec 13, 2007 | Symantec WinFax Pro for PC

2 Answers


This problem is caused by the new security features that are added by SP2and above(for winXP). To prevent the error message and enable Fax Sharing, either update WinFax to version 10.04, or manually reconfigure the Windows XP security settings to permit Fax Sharing to work.

Oct 08, 2007 | Symantec WinFax Pro for PC

3 Answers

Winfax and Act! V6

Does this place answer any of your enquiries?

Aug 30, 2007 | Symantec WinFax Pro for PC

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