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Lexmark X342n MFC cannot print faxes

I wonder if you can help? I've got a Lexmark X342n printer that cannot print received faxes but i can send. There is no error message on the display and the tray is full of paper. Also i can copy and print documents to the machine and on the display it does inform you that fax has been received and gets sent to memory. Its a strange one and can anyone help. Cheers

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  • Anonymous Dec 07, 2007

    We have the e-studio 205 all in one. we can send faxes but not receive. The telepone light blinks but stops after a minute or two. When I send a fax from another fax machine to the e-studio 205 I get a receipt that it went through. When I run out there to retreive it nothing is there.

  • wrice353 Mar 23, 2009

    on my Lexmark X342N, it prints and copies ok but will not print faxes after receiving them. It sends faxes okay. When I power down the machine and bring it back up, it will print a fax that was received some time ago. If I power it down and back up again, it prints another fax. The machine hadn't been used for about 3 months.



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Contact Lexmark and get updated firmware - had this problem on an X342n unit yesterday and applying an update (now shows firmware LC.MD.P114 ), faxes started receiving properly.

Posted on Jan 09, 2009


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Related Questions:

1 Answer

Hello, i have the Lexmark X342N the machine will recieve the fax store it to memory, but it will not print the fax. Toner was low and could be the problem. (replaced toner) How do I print the recieved...

Please try to do the following steps

1 From the control panel, press Fax.
2 Press Menu.
3 Press up or down button repeatedly until REPORTS is selected.
4 Press the check button
5 Press up or down repeatedly until Fax Call log or Fax Job log is selected.
6 Press the check button to submit

For further assistance, please contact Lexmark Technical Support.

Feb 22, 2011 | Lexmark X342n All-In-One Laser Printer

1 Answer

Brother (MFC-7340 FAX, Scan, Print) - Can send FAX...

Be sure to have a noise filter on the ADSL line so the line quality is good enough to send and receive faxes.

May 20, 2010 | Brother MFC-7340 All-In-One Laser Printer

2 Answers

My faxes are not printing. They seem to be connecting but they won't print.

Tips and tricks For the LEXMARK X342N

1) Faxes won't print.

Try this first....
Press <MENU> then <*> <#> on the keypad
Press <DOWN ARROW> and see (FAX NVRAM)
<CHECK MARK> should reset the fax memory.

Try this second....
Press <MENU> then <*> <#> on the keypad and see "SERIAL NUMBER"
<CHECK MARK> should reformat the fax memory.
It will reboot. Occasionally says the FAX NVRAM is bad
when performing the boot-up self-test and corrects the problem.

2) PC LIFE WARNING message
After replacing your photo conductor kit you need to reset the "PC LIFE WARNING" message. With the front toner door open press and hold the red <STOP> until you see the "RESETTING PC COUNTER" message

Mar 15, 2010 | Lexmark X342n All-In-One Laser Printer

1 Answer

I have Multi funtional Lexmark x342n machin. but i don't know,How to send fax from my machin.

have you installed the driver properly then good .in printer a fax printer is also installed when you install the full software of printer driver .for sending fax from any document choose the print option and in printer select the fax printer and send the fax.
but make sure fax printer is installed.

Jan 14, 2010 | Lexmark X342n All-In-One Laser Printer

2 Answers


You must go to start than programs than accessories than communications then to fax. find the fax you just recived and print it.
hop this was of some help. if not contact me for a more detail print out of it.

thanks Sawdust

Aug 13, 2009 | Lexmark X342n All-In-One Laser Printer

1 Answer

My Office Printer Lexmark X342n is not accepting any command

Upgrade firmware, sounds like old firmware used. Kinda basic problem with fax usage.

Contact local lexmark for firmware upgrade

That should fix the problem

May 05, 2009 | Lexmark X342n All-In-One Laser Printer

1 Answer

Fax machine having difficulty to send and receive multi -pages

it is possible that the memory is corrupted, Or the ECM (Error Correction Mode) is not enabled,

What happens when None go through, is there a jam? or does it just drop the call.
Maybe setting the machine to print a Confirmation page will help to isolate the problem?

could also be the Phone line, is this a direct line?
What happens when you move the machine to another phone line.

Do this happen when you try to print?

Here are the basic specs of the machine?
The Transmission rate 3 pages per minute,

64MB of memory

(I have seen faxes bog the memory because of compression and dpi, I dont think this is the problem here)
Available Compression MH, MR, MMR,
DPI Modes :200X100 dpi, 200X200 dpi, 300X300 dpi

This is the User Manual for this machine..

Aug 12, 2008 | Lexmark X342n All-In-One Laser Printer

5 Answers

Cannot Send or Receive Faxes

here you might find an answer:

Mar 29, 2008 | Brother Multi-Function Center MFC-240C...

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