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Water is leaking from the unit. What am I doing wrong?

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What is wrong with a Westpointe dehumidifier when it stops removing water and displays P1? It will run this way for hours and kick in and work briefly once in a while on continuous.


Usually the P1 error indicates that dehumidifier needs to be defrosted. The unit has detected ice build-up on the condenser coils.

Unplug the dehumidifier for several hours. Then plug it back in. If the problem recurs, check that the fan that blows air across the coils is working properly. Make sure that the room is not colder than the operating range of the dehumidifier. If the problems continues to occur, you may have a refrigerant leak in the system. That will require a service call to repair the dehumidifier.

If the unit is under warranty, contact Westpointe. The manual I have for a Westpointe 65 PT dehumidifier, https://www.appliancefactoryparts.com/content/pdfs/136333-1.pdf, indicates the unit is covered through year 5 after purchase for a refrigerant system. For Warranty service, the contact point is Midea Consumer Service at 1-866-646-4332. If the unit is not under warranty, consider whether to replace the dehumidifier.

I hope this helps.

Cindy Wells
(I have seen a dehumidifier develop a refrigerant leak. It constantly froze before the leak was repaired and the refrigerant topped off.)

May 15, 2017 | Dehumidifiers

1 Answer

My Comfort-Aire Dehumidifier has started leaking water. The unit works fine but the water bucket does not retain all the water. As the bucket fills there are slow leaks. Also, sometimes when replacing the...


It can have leaks from the condenser to the bucket. The piping and hoses should be checked all the way. Perhaps even replaced or at least cleaned. I don't think it is wise to do this yourself. Because in the system also can be algae, bacteria and viruses. And you need tools and skills to replace defective tubes, pipes or gaskets.

Oct 10, 2014 | Dehumidifiers

1 Answer

How do I fix leaking dehumidifier?


units that leak some times are a total loss but not allways , sometimes its just not being used on level surface (water seeks level allways) , there are lots of ports inside that need to be kept clean for all the units water to drain out , look inside with a flashlight to see if any buildup is obvious that might be cleaned off ? if not a last effort is to remove cover to see 1st hand what cause is(remove power plug 1st) , rust /mold/dust are all common things to find inside that affect units operation

Jun 29, 2014 | Kenmore 50 pint Dehumidifier w/Electronic...

1 Answer

Water is going on the floor not into catch bucket


If it is level then there is probably something in the unit diverting the water to the wrong place or the bucket is not installed properly. I assume the bucket is not leaking.

May 03, 2014 | Hanover HANAD70A 70-Pint Dehumidifier

1 Answer

Water is leaking out of the bottom


I get this complaint once in a while , most times it boils down to a unit that's being used on a Non level surface , most units are designed to gravity drain , if its not level , then Gravity is pulling wrong direction on unit so it drips on floor ;not in bucket

drips also can come from a frozen evap coil , this is a sure sign of blocked air flow and possible gas charge over heat (leak) unplug unit for 48 hrs to see if water continues to drain out , if so yep it's iced up

Jan 01, 2014 | Danby DDR586R Dehumidifier

1 Answer

Water is leaking from the bottom of my maytag dehumidifier. Noticed the problem over the past 2-3 weeks. I have a carpeted basement and the carpet under and around the unit is soaked. water is...


Robert, The water tubing that runs form the interior of the unit to the water bucket is clogged to solve this problem, turn the unit OFF & unplug it. Then do the following.

Remove the water collection bucket and look up inside the bucket holder cavity. You will see either a drain hole or small tubing that drains the water into the bucket. Using an appropriately sized, 18" long, plastic Zip Tie, carefully insert the tip of Zip Tie into the hole or tubing. Continue to push it in until you reach a bend in the tubing. You will need to gingerly work the Zip Tie past this bend, until it either bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip Tie back out while rotating (twisting) it. This will breakup any clogs. As you reach the inserted end of the Zip Tie, be prepared, as some water may follow. Reinstall the bucket, plug the unit in and turn the Master ON/OFF Switch to ON. Set the humidity extraction level to 35% or Maximum if you have a manually controlled unit. Allow the unit to run, while you monitor it for any leakage.

NOTE: Is you don't have access to a Zip Tie, you can use something similar that flexible, like a long pipe cleaner. But, NO wire coat hangers.

I hope this helps you and thanks for choosing FixYa.

Aug 22, 2011 | Maytag M3DH30B2A Dehumidifier

1 Answer

Water goes in reservoir, not thru hose to sump pump, leaking


blow some air thru the discharge line,, thats all it is the line is clogged, if the pan is filling with water, it is working but they do get clogged with dust and lint in the air,,

Jun 11, 2009 | Maytag M3DH30B2A Dehumidifier

1 Answer

Leaking water


It sounds as though the collection pail is not installed correctly, or the hose fitting cap is loose. Make sure that the pail is seated correctly & the cap is tight. Inspect the bottom for rust perforation, too, although this is a long shot. If this fails, then the cold coil may have broken away from it's mount, & is dripping in the wrong place. Inspection with the cover off will reveal any misalignment or broken components. Repair as required.

Jul 17, 2007 | Maytag M7DH45B2A Dehumidifier

1 Answer

Leaks water


The water may be condensation dripping in an area where the catch components are not able to catch it. The largest line that exits the cold coil and ends at the compressor should be insulated without any tubing showing all the way back to the compressor, deficits in the insulation (even small ones) could cause condensation to form and drip.

Mar 09, 2017 | Goldstar DH5010B Dehumidifier

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