Question about HP ENVY 7640 Wireless All-in-One Color Photo Printer E4W43AB1H

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My printer used to print emails and material from the web, but will no longer do so, any idea how to fix?

My printer used to print emails and material from the web, but will no longer do so.

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Assuming you can print other things, I would think your firewall is blocking your web browser from accessing you printer. Try and add an exception to the firewall for your browser. Also make sure when you are trying to print you have the right printer selected.

Posted on Apr 23, 2015

  • Judith Heffron
    Judith Heffron Apr 23, 2015

    Thank you very much. It just printed this page, so I am hoping it will print other emails, as well. Thanks again.

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