Question about Netopia (3347NWG-ENT) Router (3347NWGENT)

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I cant enter it although its ping with ip 192.168.1.1

My e.mail is ehab_khater_1977@yahoo.com egypt thanks

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  • Netopia Master
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192.168.1.254

Posted on May 12, 2015

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6ya6ya
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Posted on Jan 02, 2017

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Hi, Please confirm if you are able to go online when connected wired to the router. If yes then please perform the steps below on the concerned computer and mail us the results:

A. Click on Start—Programs—Accessories—Command Prompt.
B. In Command Prompt window, type in 'ipconfig' and hit 'Enter'. Note down the IP Address, Subnet mask & Default Gateway here. Also, mail us the same IP configuration.
C. Type ping 4.2.2.2 and hit ‘Enter’. Mail us the text that you see just below this command.
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Hi,

Could you please perform the steps below and mail us the results:

# Connect your computer directly to your modem and perform the following tests.

A. Click on Start—Programs—Accessories—Command Prompt.
B. In Command Prompt window, type in 'ipconfig' and hit 'Enter'. Note down the IP Address, Subnet mask & Default Gateway here. Also, mail us the same IP configuration.
C. Type ping 4.2.2.2 and hit ‘Enter’. Mail us the text that you see just below this command.
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I would be able to provide u a solution, as per the information I get for above.

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You may have to check your internet connections first. Try and browse other web sites to verify internet connectivity. If you tried more than 3 web sites and are getting page cannot be displayed error messages then your internet connection may have been lost. Check your modem or cable connection.

One way to quickly check if you have internet connection is to go to your Windows "run" command box and on the box type "CMD" press enter. Once you type "cmd" inside the "RUN" box and press ENTER. This will "shell" out to a black DOS like screen. Type "IPCONFIG" press ENTER. Look at the "IP Address" and "Default Gateway" if this has a set of numbers ( IP Address) besides 169.0.0.0 or 172.0.0. the you have internet connection. Type "ping yahoo.com " (without the quotes) and press enter. If it comes back with at least 3 lines of "Reply from i.e 206.190.60.37.....etc, etc," theh you have definitely an internet connection



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please add me on yahoo messenger or mail me , let me know when ur online , my id is samrat101@yahoo.com and we will be able to resolve it sooner,,, mails takes time.

Samrat

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Wireless Internet


I am guessing you are connecting that netgear card wirelessly? Does it get an IP address? Have you tried pinging the router from the laptop once the connection has been made? Try this. Go to the start menu, click the run button and in there type cmd and press enter. Once the black command prompt is open try ping yahoo.com See if that comes up with anything. Also try typing ipconfig and press enter. It will show 3 things.
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The gateway should be your 2wire modem.
Try ping gateway ip and see if that works.

Let me know! thank you.

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