Question about Amazon Kindle Paperwhite

1 Answer

I have connected the USB cable to the computer and the kindle and a battery picture is showing as almost empty and it does not seem to be indicating that it is charging.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Amazon Master
  • 3,957 Answers

Try charging it with another charger with the same USB Plug, such as your Kindle charger. Charging from a computer can take a long time, due to the limited power available from the USB port. This will be the definitive test to ensure the Kindle will charge.

Posted on Apr 22, 2015

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of.(from cars to computers, handyman, and even drones)
click here to download the app (for users in the US for now) and get all the help you need.
Goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Can I connect my fire hd 10 to my tv using a cable.


It seems as if it is possible to connect your Fire HD 10 to a TV via a HDMI cable. In order to do this you will either need:
  • Amazon HDMI adapter for fire tablets
  • Micro HDMI/ USB to HDMI cable
Here is a helpful article with ways to connect to a TV and links to the types of adapters on amazon.
How to Connect Kindle Fire to TV
Amazon com Amazon HDMI Adapter for Fire Tablets 4th Generation Kindle Store
Amazon com AmazonBasics High Speed Micro HDMI to HDMI Cable 3 Feet Latest...

Apr 02, 2016 | Amazon Kindle Fire HD

1 Answer

Screen does not show a status bar any longer. how to I recover it?


Amazon.com Kindle Help Forum

www.amazon.com/gp/help/.../kindleqna?ie...

Amazon.com, Inc.If you have a newer Fire you swipe down from the top of the home screen to open it. ...I can't get the settings bar to show up, because swiping doesn't work. .... Does anyone out there have any ideas on this problem? .... have erased ALL of them) still no status bars/times/access to anything. oh and mine is the kindle fire hd.

About Charging Your Kindle Fire - Amazon.com

www.amazon.com/gp/help/.../display.html?ie=UTF8...

Amazon.com, Inc.Kindle Fire 2nd Generation: Fully charges in 3.3 hours; Kindle Fire HD 7": Fully ... The battery indicator at the top of your screen should also have a lightning ... You can showthe percentage of the battery charge in the Status Bar at the ... Your Kindle Fire will not charge as efficiently when connected to a computer and in use.

Navigating Your Kindle Fire HD 8.9 - Amazon.com


Dec 25, 2015 | Amazon Kindle Fire HD

1 Answer

I am unable to load new books onto my kindle


There are only three ways to load books onto your Kindle: (1) download them from Amazon via an account (using Wifi or 3G connection), (2) email them to your Kindle the unique email address for your Kindle which is assigned to you by Amazon at the time of registration, or (3) download the ebook file from a computer using the USB cable.

To email books to your Kindle or to download them via USB cable you must know the location of the ebook (which is typically a .MOBI file) and you must be computer-savvy enough to be able to either attach the ebook file to the email or to copy it to the 'document' folder of the USB connected Kindle.

Mar 14, 2015 | Amazon Kindle 3G

1 Answer

Forgot password to my kindle fire. How do I reset


1 Connect the Kindle Fire to your computer using a USB cable.
2 Wait for your computer to recognize the Kindle Fire device, and select the option that allows you to view the contents and data stored on the Kindle Fire.
3 Copy or move the Kindle Fire files you want backed up over to your computer's desktop or other location.
4 Right-click on the icon for your Kindle Fire located on your computer's desktop, and select "Remove" or "Eject."
5 Remove the micro-USB cable from your Kindle Fire. After you reset your Kindle Fire, you can follow these same steps to move your saved files back to the Kindle Fire from your computer.

Part 2 Reset the Kindle Fire

1 Tap on the "Quick Settings" icon on your Kindle Fire. The icon is shaped like a wheel, and is located in the status bar at the top of your Kindle Fire.
2 Tap on "More."
3 Tap on "Device."
4 Tap on "Reset to Factory Defaults."
5 Tap on "Erase Everything." Your Kindle Fire will reboot, and display a message that confirms the reset process.

When the Kindle Fire has finished resetting, it will reboot once again, and display the initial start-up screen.

Oct 02, 2014 | Tablets & eReaders

1 Answer

What do ido to make my kindleD00901 operational SCRREN showing critical battery


The nice thing is, that the Kindle/Amazon charger (Ac adapter) is clearly marked as being an Amazon/Kindle charger.

So, here's what you do, perform the hard reset of the Kindle (slide and hold the power switch over to 20+seconds; count slowly; release, then connect to your Amazon/Kindle AC adapter. Then leave it connected for 30+minutes; and should the battery charge, the Kindle screen will return to normal.

Alternate step to try is; if you don't have the actual Kindle AC adapter, you will need to try to charge via the USB port from your computer.

The trick here is, that the Kindle takes longer to charge direct from a computer USB port, and the computer has to be left on the whole time and CANNOT go to sleep, as the power to the USB ports might be turned off.
Also, it's best if you connect to a "powered" USB hub, or the USB ports found at the back of a computer tower (not the front USB ports as most of the time, the front ports do not supply enough power for Kindle charging).

May 25, 2014 | Amazon Kindle 3G

2 Answers

Battery wont charge


Is it a different charger? If it isn't try plugging it into a car or at home on the computer or the wall. If that doesn't work maybe getting it checked out will help.

Jan 07, 2014 | Amazon Kindle Fire HD

1 Answer

How do i charge my kindle comes on screen battery flat


You kindle should have come with a usb cable (one end is different from the normal usb on things like pen drives) and also a little plug with a usb port on it. If you plug these two together, then plug the other end of the cable into the kindle, once you plug the actual plug into the wall, your kindle should start to charge (you can see this by a light appearing on the bottom of the device). You can also plug this cable straight from your kindle to the computer. This will also charge it (though slower than through the mains).

Sep 11, 2011 | Amazon Kindle 1

1 Answer

I have a kindle and connect to usb on a Windows 7 pc. In the past when I wanted to charge the kindle connected to a Windows XP computer I just clicked on the safely remove hardware icon on my task bar and...


I guess you're trying to eject the Kindle from the task bar "(safely remove hardware". Try going into Start/Computer/right click on Kindle/ select eject. This worked for me when I had the same problem.

Feb 22, 2011 | Amazon Kindle Wireless Reading Device

1 Answer

Kindle will not charge from out let or computer


Please clarify: what charger did you use to connect to an outlet? The Kindle 3 comes with an USB cable to charge from a PC or Mac computer and no charger outside for many countries outside the US (for other countries an external charger is available from Amazon as optional accessory). Use of a different charger (e.g. mobile phone charger with USB connector) is not supported, not recommended and may fry your Kindle if a wrong voltage is hooked to it.

Things you can try:
  1. Use a different outlet to charge the Kindle.
  2. If you use the supplied USB cable to connect to a PC, make sure its firmly seated on both ends. Connect to a powered USB port directly on your computer. Some external USB hubs do not come with a separate power supply (external power supply is mandatory for an USB 2.0 hub, some cheap models are sold without one anyway) and are not suited to charge anything. Just to make sure, disconnect any other USB device except mouse / keyboard to check if the USB port in use is not burdened by too much drain.
  3. The Kindle power LED should glow amber while charging and green if the device is fully charged.
  4. Give the Kindle a reset pressing Home --> Menu --> Settings --> Menu and select "Restart." If the charge light is on but the device is still not charging, contact Amazon customer service.
  5. If the charge light does not light, the AC adapter or cable needs to be replaced.
  6. Contact Amazon customer support for any warranty issues.

Jan 01, 2011 | Amazon Kindle 3G

Not finding what you are looking for?
Amazon Kindle Paperwhite Logo

114 people viewed this question

Ask a Question

Usually answered in minutes!

Top Amazon Tablets & eReaders Experts

kakima

Level 3 Expert

102366 Answers

Lesley Cameron
Lesley Cameron

Level 3 Expert

371 Answers

castletech
castletech

Level 3 Expert

372 Answers

Are you an Amazon Tablet and eReader Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...