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Answer machine not recording messages.

Tried everything in the manual and checked the cables but my answer machine will not play messages and when I phone the house phone on a mobile it says mailbox is full can not record a message goodbye. Yet I check the base and it says no messages. The answer mode is on and displays the icon on the screen too.

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  •  Gary Gemmell
    Gary Gemmell Apr 22, 2015

    Sounds like base unit is damaged did you drop it? You need to reset it but i need to know make and model - then lookup the manual on manuals.com or if you still have one.

  •  Gary Gemmell
    Gary Gemmell Apr 22, 2015

    Menu options tools reset

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The mailbox and answering machine are two totally different things - the mailbox is hosted by your isp/teleceoms provider and the answering machine is on the phone.
Contact your isp and download and rtfm.

Posted on May 06, 2015

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What model and make is it
you may be able to reset from the menu on display

Posted on Apr 23, 2015

Testimonial: "Its the Gigaset A415A. Base has not been damaged at all as it as works wires in correct place and the red light shows on the play stop button and when i hit the play button it says there are no new messages."

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Reset - there is usually a pinhole that can be pressed with a pin or take teh batteries power from the device wait 10 secs plug back in.

Posted on Apr 22, 2015

Testimonial: "Have done that up to 7 times and there is no pin hole on the base or phone. Still the same issue and I have replaced the batteries too."

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1 Answer

Record messages


Make sure it's in the "Answer" mode, not the "Announce" mode. The Announce mode merely plays an outgoing message but does not record an incoming message. The Answer mode does record incoming messages.
Since you declined to specify the model of your Uniden phone I can't tell you exactly how to switch modes. Select the model of your phone from the list beginning here to download a copy of the manual.

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Remote access for machine



This come from a previous model than I have (mine is a ol5870), but seems to work for this one in retrieving messages from another phone.

Default access code is 0000 if you haven't changed it (but you should); when answering machine answer dial in the 4 digit code while the outgoing message is playing.

Once in dial 1,2, or 3 to play messages (mail box number I believe)

You can dial * for a help menu

4 Repeat a message
44 Ignores a message (message won't remote retrieve next call)
6 plays next message (skip to next)
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9 Let's you change the outgoing message (5 stops the recording)
0 Toggles answer on/off

I hope this helps some people at least in part.

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1 Answer

I have a Uniden cordless answer machine,Can my meesages be retived?


You can operate your answering system from a remote location using any touch-tone telephone. Use this function to check for recorded messages, to play or delete messages, even to record a new greeting message.
  1. Call your telephone number.
  2. During the greeting message, press 0 and enter your PIN code. By default, the pin code is "80" without the quotes.
  3. The answering system announces the current time and the number of messages stored in memory. Then you hear "To play incoming messages, press zero two. For help, press one zero".
Available commands are:

  • 0 then 1 Repeat a Message
  • 0 then 2 Playing Incoming Messages
  • 0 then 3 Skipping a Message
  • 0 then 4 Deleting a Message
  • 0 then 5 Stop Operation
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  • 0 then 8 Greeting Message Record/Stop*
  • 0 then 9 Answer System Off
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4) Press 5 to stop recording. Your message is played back to you
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To check your Out Going Message (OGM)

1) Press 'tape' symbol
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Generally, there is "greeting" key on base, hold serveral seconds untill you hear a "beep" , then begin to record.

Or handset have menu, like "answer machine" ,"Record OGM" like that. record OGM from handset.

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