Question about Cell Phones
It sounds like the previous owner may have set a passcode on the phone. You will need to restore the device to factory settings and then you should be able to set it up with your own account.
Check out https://support.apple.com/en-us/HT201252 for help with restoring to factory settings.
Hope that helps!
Posted on Apr 22, 2015
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Posted on Jan 02, 2017
The only way is to reflash a new firmware and wipe the code as well as the phone clean.
To do this start itunes on your computer. Then connect your phone to the computer. Once itunes detected your phone hold the POWER and the HOME buttons down at the same time for about 10 seconds. Once the phone flashes off, let go of the POWER button and keep holding the HOME button until you see a message on the itunes telling you that your phone is detected and needs to be RESTORED. Follow directions and it will do its job. I appreciate your positive vote. Thanks
Posted on May 23, 2009
ok! I figured it out... What I did was, I simply restored the phone with the backup taken from another phone with the same name and now my Restriction Code is blank (as it was blank in the other phone)
Posted on Jun 22, 2009
If you have your phone synced with itunes you can hook your phone to your computer by opening itunes on your computer and connecting your phone. Then click on your IPhone when it appears in the column on the left. Choose the option to restore to last backup or reset to factory defaults.
Hope this helps
Posted on Aug 20, 2010
PUK stands for Personal Unblocking Key. This is a uniqueeight-digit code specific to your SIM card. This is required when the PINnumber to unlock your mobile phone is entered incorrectly 3 times. You are thengiven 10 attempts to enter your PUK code. If an incorrect PUK code is enteredafter the 10th attempt, you will block your SIM card permanently and willrequire a new SIM card from your mobile phone provider.
PUK codes can be obtained through the following ways -The PUK code is in your SIM card documentation Starter Pack.If you do not have this then -Please contact your phone service provider.
Your cell phone service provider can give you the PUK code once you give themyour account details and they have confirmed your identity.For details to obtain the PUK code for the SIM card, pleaseclick on this link and follow my instructions.
Posted on Apr 29, 2012
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