Scanner wont scan
Be sure that you have the latest scanner drivers from HP, for your system and OS. Often an easy workaround is to use Microsoft Office Suite document imaging.
The ms program can be found in the tools folder of the suite...Plus is that is almost always works on most any scanner, the minus side is that it creates only a .tif or a .mdi file. To read those, you need to set your DEFAULT program settings to call the Microsoft MSP viewer, typically located C:\Program Files\Common Files\Microsoft shared\MODI\11.0.
HP has been working on solutions to this issue. Further, HP has LIVE, free support available online, try connect to chat.
Sep 16, 2009 |
HP DeskJet F4280 All In One Printer InkJet