Question about HP OfficeJet J4580 All-In-One InkJet Printer

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Scan to pc works but copy do not

Since yeterday, first my scanner got struck on right side and would not move from their, but luckly when i took it off and try at home it worked. now, i can scan doc to pc from feeder but they is two straight dark lines, print copy is working from pc, fax i havent tried it since the issue, but the copier in colour or black isnt working. when i put the paper in feeder or flatbed, it will scan few first lines and goes white. i tried again but without any paper to check if the scanner still moving, which it was. what could be problem for getting two dark line when i scan to pc, and copier (without pc) not copying after few lines each time. the scanner light is not stable, it turn on and off

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

MUKHTAR
  • 2017 Answers

SOURCE: All copies and scanner outputs result in a totally black image

i is problem with your scanner if you ablt to open it and just apply little bit servicecing for your scanner head rod or ypy can show it service peronnel.

 

bye

Posted on Oct 16, 2007

MUKHTAR
  • 2017 Answers

SOURCE: black line when scanning though auto feeder

pls clean the side glas of scnner with tissue paper ther is two type of glass is there one is a4 size and second is normal slim one so pls clean the slim one with wet tissue paper and see is ti clean .


bye

Posted on Nov 30, 2007

Khalsa007
  • 79 Answers

SOURCE: Line in copies that go thru feeder

Hi,

Over time the automatic document feeder (ADF) will get dirty, occasionally causing vertical black streaks or lines in scans and copies .

Manual cleaning of the ADF might be necessary. Follow the procedure below to manually clean the ADF .

You will need the following materials:

  • Soft lint-free cloths
  • Glass cleaner
if you look carefully on the left side of ADF ( top feeder ) there is an assembly which u can lift , there wud be a set of rollers if u lift that part there would be a glass strip . u are suppose to clean that strip .
While holding up the inside of the ADF, clean the glass in the location of the vertical streak with one of the cotton swabs. Try cleaning the glass first with a dry cotton swab. If that does not correct the problem, then moisten the swab with glass cleaner .
If the vertical lines or streaks still appear, go through the above cleaning process again, this time cleaning the entire surface of the ADF scanner glass.
and after this try the following steps as well .
CAUTION: Use only glass cleaner. Avoid abrasives, acetone, benzene, and carbon tetrachloride, all of which can damage the scanner glass.

Posted on May 27, 2008

  • 53 Answers

SOURCE: Lines print on copies when put through the scanner. But do not appear on copies when placed on the glass

You may also want to check if the ADF is dirty or contaminated with dust or hair. Here's a link with some information about how to clean the scanner:

http://support.lexmark.com:80/perl/support/support.cgi?relevance=1&ccs=229:1:0:111:0:0&mode=DOCS&doctype=KB&term=Scan%20Copy%20Quality&docid=ENUS32544

Posted on May 19, 2009

  • 102 Answers

SOURCE: thin black line appears on all copies ONLY from form feeder

Hi sounds like you have a particle on the window in the feeder. What hapens is when the light scans the paper your copying the particle of dirt shows up as a line. Simply clean it with a soft cloth and mild window cleaner. . Thank you for using Fixya.com

Posted on Feb 09, 2010

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Using the computer:
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