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Cannot get mail. The connection to the server failed?

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Can you please provide the information on which email service you were trying to set up like Gmail, Yahoo or iCloud ?

Posted on Apr 22, 2015

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Posted on Jan 02, 2017

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Cannot get mail the connection to the server failed


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To resolve this behavior, change the SMTP server for your e-mail account to use the MSN SMTP server. To do this:
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It sounds like you might need to go in and re-set the IP address for you e-mail. and/or reset your e-mail account.

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Check your network connection. Can you visit web pages? If not, check your network cable, modem, etc.

If your connection is good, try pinging your outgoing mail server.

If the ping fails, phone whoever maintains the server, and ask them when it will be back online.

If the ping is successful, try closing, then opening your mail client. Doublecheck the settings for outgoing server, port, encryption options, username and password.

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