Question about GE Advantium 120 Convection/Microwave Oven

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Control panel knob not working properly. Skips numbers or won't select at all.

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The problem may be in the rotary encoder or the flat cable connection between the keypad and the main controller board. Some GE microwave models have had problems with this connector. The repair takes some time, but probably no new parts. 1. Unplug the oven and set it on a table so you can get at the right side easily. Remove the top/side cover. 2. Study the control board behind the keypad to see how the cable from the keypad is connected. (See anti-static precaution below.) I have not worked on this particular model, but usually the cable goes into a friction-fit connector on the component (rear-facing) side of the control board. Sometimes the connector has a latch or clamp mechanism, probably a collar that goes around the rim of the connector. If the collar is present, pull it up a couple of millimeters to release the cable. 3. Using a clean, soft, white pencil eraser (not the hard red kind usually found on wood pencils, but the kind used in most mechanical pencils), gently rub the contacts on the end of the cable until they are free of visible oxidation. Blow away any eraser debris. Insert the cable into the connector, making sure it is properly lined up so the corners don't go dog-eared on you. If there is a latch, re-engage it, making sure both ends go into place simultaneously.
Test the oven before re-assembly. Caution: there are hazardous voltages present inside. Remove all tools before testing, and do not touch anything in the oven when it is plugged in. Anti-static note: the electronics on the controller board can easily be damaged by static electricity from your hands. Avoid touching components. If it is necessary to dismount the controller to get at the cable, only handle the board by the edges, and touch a hand to the metal frame of the oven first to discharge static buildup. Do not touch the circuit patterns on the keypad side of the board.

Posted on Apr 22, 2015

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Sounds like the keypad is bad and I believe this is one part (keypanel and smart board) ...

Posted on Apr 22, 2015

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Sounds like its time for retirement .

Posted on Apr 21, 2015

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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Hello. I just received a new Glass Touch ASM (WB27T10875) for my GE stove. My previous one cracked and needed to be replaced. Problem: While installing/ connecting the ASM to the stove, once I connect the...

Funniest thing. I was having the very same problem on Monday. Every time I laid the glass touch panel down on the stove, it stopped working but worked when I held it up. After failing to install the panel so it would work for 30 minutes, I walked away from it and ate dinner. Coming back later, I decided my problem was the connections on the back side were coming into contact with the metal so I placed a tightening knob in the center of each of the outside holes making sure the underside of the knob went exactly into the middle of the hole. I then lowered the left side of the panel down to where the threads started and very carefully partially tightened the left knob so none of the panel back touched the stove. I then lowered the right side until the knob touched the knob and tightened that side finger tight. I keep testing the buttons to make sure they were still working. When the out side knobs were finger tight, I finger tightened the 2 inside knobs. Success. My oven is now working.

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Microwave wasn't heating properly and now the door won't open. The button you push to open the door usually has tension on it but now it has none.

You can remove the control panel assembly, then you'll be able to see the door opening parts.

At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.

The Dacor PCOR30 is essentially a rebranded Sharp R-1874, so the relevant Sharp service manuals (here and here) will help you with disassembly if you need more help.

The Sharp manuals will not have the proper Dacor part numbers.

For that, see the Dacor PCOR parts list here.

Our favorite place to order Dacor parts is by part number from the Pros here.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

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Hi, you probably need to replace the control panel membrane. The part number for this is MFM37134802 and costs around $22.

It is available here on this LINK..............

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Try looking here:

Select your product type, then select your model number to see a list of available parts.

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Buttons do not work to select type of reheat, but knob still works and can use microwave this way

The most likely problem is with the control panel - it is faulty. Check with the manufacturer to see if your microwave is still under warranty. Kenmore recommends taking the device to an authorized service center for the repair, because microwaves can be dangerous to disassemble.

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Re: Oyster Micro-wave 1000 watts-LED Panel not working correctly.

you probably have to replace the keypad control, or you could try checking the connections to the keypad by taking the cabinet and checking the connections to see if they're loose.

Sep 30, 2009 | Microwave Ovens

1 Answer

How do i adjust the power level?

Hi Cindeet,

(I just responded, but it doesn't show-up - - my apologies if this comes thru twice).

Looking at the brochure at

on page 4, there's a control panel with the "Power/Temp" button - try pressing this, then using the knob to select the power level you want.

There's also a "Help" function - - upper right-hand side of the control panel.

Let me know how this worked for you - thanks in-advance.


Dec 23, 2008 | GE Advantium 120 Convection/Microwave Oven

1 Answer

Cleaning ge profile convection microwave

HI HERE THE STEPS TO DISASSEMBLEA gas range cabinet comes apart very easily. Here's how:
Step 1: Take out the screws that hold the panels, and pull off the control knobs. On the control panel the knobs are friction-fit; pull them straight off. Some knobs may have setscrews in the base of the knobs; back out these screws using a screwdriver or Allen wrench and pull off the knobs.

Step 2: Remove the back service panel on the control panel by backing out a series of screws around the edge of the panel. To remove the front panel, take off the control knobs and remove a series of mounting screws that hold the decorative panel to the frame. These screws may be hidden by molding or trim; pry off the molding or trim with a screwdriver, or take out several screws.

Step 3: To gain access to the burner assemblies, remove the burner grates and then the top of the range. The entire range top should either lift up and off the range or open up and back on hinges. The oven door can usually be removed by pulling it straight up off the hinges on both sides of the door. Some hinges have a latch that must be unlocked before the door can be removed.

Step 4: If the surface light of the range burns out, remove retaining screws and panels as necessary to gain access to the bulb. Replace the burned-out bulb with a new one of the same type and wattage; check the ends of the old bulb for this information. Then replace any retaining panels.

Step 5: If the oven light burns out, unscrew it and remove it from the oven. Replace the burned-out bulb with a new one of the same wattage, made for oven use.   

PLEASE RATE IT.........................

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1 Answer

Where is the fuse located

It would be helpful if you could reply back with your brand and model number, but I can give you a good answer without it.

First of all, this won;t be a problem with the fuse. When a microwave's fuse blows, the unit will be dead.

This is usually caused by either a bad door switch, a loose door switch mount, or a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

If you someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:

You can find helpful exploded view diagrams and order parts by entering your full model number here:

If yours is not listed, please reply back with your brand and full model number.

If you think the problem is on the control panel, which we repair these nationwide by mail for $39.95 postpaid.

We're happy to help and we appreciate your thoughtful rating of our answer.

Mar 25, 2008 | Microwave Ovens

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