Question about Hauck Baby Gear
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Posted on Jan 02, 2017
I have a problem with my buggy how do I get it resolved?
Your first step is to contact your original place of purchase. The retailer has a great knowledge of our products and will be able to arrange a repair/replacement part where necessary.
If the product fails in the first year of ownership due to a manufacturing fault we will repair it free of charge. If it is not practical to repair it we will replace it.
If the product fails due to wear and tear, accident or negligence, or if it is outside the warranty period, we will happily repair it for a reasonable charge. Please note as outlined in your instruction booklet the customer is responsible for freight charges if the product is required to be sent to our repair agent.
UNITED STATES OF AMERICA
Regal + Lager
1100 Cobb Place Blvd
Kennesaw GA 30144
Posted on Apr 28, 2008
Contact the distributor and they will mail you the piece you are missing or the entire rear wheel with the bolt connected. If it is out of warranty, they may charge you some, but it should be a minimal amount. www.regallager.com Have your model number information ready for them so they can make sure you get the correct piece for your model. 800-593-5522 The model number and date of manufacturer should be near the rear wheels on a sticker on the frame.
Good Luck! from Moms Just Know
Posted on Oct 24, 2008
Found this on the last page of user manual
• Front wheel assembly
• Rear wheels
• Bug net
• Shopping basket
• Car seat adapters
• XL Seat Pad
• To order parts call (800) 951-4113.
• Include the model number and manufacture date (found on the bottom rail of stroller) and a brief description of the part.
Posted on Aug 23, 2009
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