Question about Dell 1355cnw AllInOne Led Printer

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My printer reads insert cyan toner, which I bought a new toner from Dell and inserted it. It still reads insert cyan toner?

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Check if the contacts on the ink cartridge and printer are clean.

Posted on Apr 21, 2015

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Says cyan toner needs inserting?


Bhenning,
Did you try re-inserting the Cyan toner back into the printer to see if the error will go away? Please post the steps you have done to resolve this issue.
Thank You,
Dell-Jesse L
Dell Social Media and Communities

Apr 17, 2015 | Dell 1355cnw AllInOne Led Printer

1 Answer

I wish to replace the black toner cartridge in the Dell 3010cn. How do I gain access to it. There is easy access to the cyan cartridge at the moment


if you want to replace black one only you should follow these steps Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate).

1. After confirming the Insert Yellow Toner(Y) message, open the front door.

2. Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.


NOTE: You need to remove the protective cover only the first time that you install the toner.
NOTE: Dispose of the protective cover after you remove it.
NOTE: The protective cover is attached to each toner cartridge mount.

3. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

4. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

6. Close the front door.


NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.

7. The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.

8. Repeat steps 1 through 7 when inserting the remaining cartridges.

plz do rate the solution if got help

Nov 25, 2010 | Dell 3010cn Laser Printer

1 Answer

My printer says that the cyan toner is missing or not inserted. However it is correctly inserted and i dont know what to do.


This could be caused by a faulty cartridge, if you have another cyan toner cartridge replace the faulty one and see if this makes a difference.

Jun 09, 2010 | Dell 1320c Laser Printer

1 Answer

Have Dell 3115cn printer, installed an Innovera cyan cartridge, and the dell keeps saying restart, will not read the cartridge


Probably a chip problem.

Its worth taking the cartridge out (with the printer switched on), close front door, wait for 'Insert C cartridge' message, switch off printer, put new cartridge in, close door, switch on - may clear the problem.

I've seen this before with these cartridges, there was a bad batch of chips around.

If still have your old cartridge, swap the chips over, and try your new toner with the old chip (and for completeess, your old toner with the new chip. If the message changes, the chip that was on the new cartridge is faulty. If it doesn't there's something wrong with the cartridge.

Either way, if there's a cartridge problem, it needs a word with the supplier.

Dec 01, 2009 | Dell 3110cn Laser Printer

1 Answer

Wrong cartridge 093-982 cyan toner unsupported


are you using a dell-branded toner cartridge? if yes, then you should replace the toner cartridge sensor and machine control unit (MCU). if no, you can enable the non-dell toner mode on your printer's operator panel. how? press menu, down until "configure" & press select; down until "maintenance" & press select; down until "non-dell toner" & press select; down until "on" & press select.

Aug 12, 2009 | Dell 3000cn Laser Printer

1 Answer

Toner Capacity


This does not need to be done. there is a chip/fuse built into the toner that basically tells the printer how many paes that toner has printed in its life time. no adjustment is needed it is all automatic

May 31, 2008 | Epson AcuLaser C900 Printer

1 Answer

Pages full of toner / toner streaking


First off, this is a comment from a random person who may or may not know ALOT about these printers and toner/printer design in general. All toners are not designed to the same specification. Toner is a combination of plastic "pigment" and iron like shavings to make it magentically attracted to the electrical charges within the unit. Different toners conform to different grades and mainly size of the particles within the blend. The manufacturer doesnt only recommend that you use their toner to make them money, yes of course it makes money, but its because when the unit is designed it is designed to use a certain grade of toner, trust me if you put the non-branded toner vs the branded toner under a microscope you would see quite a difference. Often the non-branded toner is much larger in particle size (obviousely because its cheaper to make at this spec). This causes a variety of issues from excess toner not being cleaned off of developer rollers, IDT rollers, or clogging of toner dispenser tubes in the unit and the micro filters contained at the toner dispenser assy and developer assys. Also as for the issue not changing when switching to dell branded toner - the dispenser tubes within this unit contain up to 500-1000 pages worth of toner, making no change in toner you make immediately visible. Also depending on the damage caused by the previous toner, it may not be able to be fixed until all the components in between the toner and final delivery (drum cart) are replaced. In this case more than likely the toner dispenser assy, all developer assy's, and drum cartridge need to be replaced, and than be sure to stick with factory branded toner :)

Apr 26, 2008 | Dell 5110cn Laser Printer

1 Answer

Damaged toner cartridge, printer now full of cyan dust.


The printer will need to be cleaned. I suggest using a vacuum with a soft bristle attachment and a small pointy attachment. Gently vacuuming out the cyan powder and hoping that permanent damage has not been done to the unit. It sounds like there's the possibility that the printer may need professional servicing, however. 

Oct 12, 2007 | Epson AcuLaser C900 Printer

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