Question about HP PSC 2355 All-In-One InkJet Printer

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How do I get the carriage to move awayfrom the right side of the printer?

I had not used for a while, I tried to the carriage has a jam use it and I get error that I have a carriage jam, I checked everything I could not any jams. I just got in ne cartridges and a new power supply. I put them an d I'm still getting. Thank you, DJ

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

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SOURCE: 'Carriage jam' error always seen on power on

The cleaning station is designed to take care of that ink, it's not a problem. When powering the printer on, see if the cleaning station is moving and what causes the cartridges to be jammed. The cleaning station can lock the carriage if it's incorrectly initialized (ie, after disconnecting the printer if it wasn't turned off). Try to manually move it (with a pen or something) to the back of the printer, that would unlock the carriage.

Posted on Feb 04, 2008

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SOURCE: Printer shows Carriage Jam, but I can't find it.

Push cartri9age to left about a 1/4", with finger pressure. Un-jammed my printer.

Posted on Apr 06, 2008

myob247
  • 1342 Answers

SOURCE: Error: Carriage jam

Click Here for HP's solution to this problem.

Posted on Jul 26, 2008

kcmetal9901
  • 102 Answers

SOURCE: HP C4180 says carriage jam but no jam and tried everything

uninstall your printer and then reinstall

Posted on Oct 31, 2008

  • 199 Answers

SOURCE: CARTRIDGE JAM - CARRIAGE JAM - PAPER JAM - RESET POWER

change the carrage block will solve this issue.the carrage block cable is damaged

Posted on Sep 12, 2009

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Empty carriage stuck in my HP 7500A printer


Hello,Lester Makang
Your carriage got stuck in service station,is there any noise coming from the right side of printer then there will be broken gear.
Power on your printer,after you got carriage jam error open cartridge access door and wait 5 second when you see that gears trying to move,use your hand to pull your carriage to left side.Don't use much force.If your carriage got free then install your print head and cartridges.If this will happen again then take it to service center they will change the service station or broken gear but the cost goes much high.

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Ink cartridges stuck on left side of carriage. Won't move. Tried all of the suggestions and still says carriage jam.


it will be stuck in roller cleaner mode, that is mechanical. the only real way is to push it thether over to the left. with the power off the printer, then close the compartments and turn on the printer it can take 2 o3 goes as it will try to move it right. you have to get it off the clip that is holding it there. the cartridge is held in place to stop it moving while the roller is cleared.

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Printer says "Open Door Clear Cartridge Jam" How


You might wanna try removing and reinserting the cartridges and make sure that they are properly fitted in.
Sometimes cleaning the cartridge and the carriage where you took out the cartridges from with a damp lint free cloth does the trick.
If you still have that message, open the cartridge access door.
If the carriage is stuck at the right side of the printer, move the carriage to the left side by hand. If it's stuck on the left side, try moving it by hand in the right side of the printer. Then while the printer is turned on, unplug it from the wall outlet and then plug it back in.
If the printer does not turn on, use the power button.
Try printing again.

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My hp laserjet 2430 keeps showing paper jam on tray 2 but no paper jam there. I have to press the ok button always to proceed. what could be the problem


Step one: Remove any loose paper Remove any loose sheets of paper from the input tray and the output tray.
CAUTION: Do not remove jammed paper at this stage. Trying to clear jammed paper from the front of the product can damage the print mechanism. Step two: Clear the paper jam from the rear of the All-in-One Follow these steps to clear the paper jam from the rear of the product.
CAUTION: Never pull jammed paper from the front of the product. If you can pull it from the rear of the product or the tray, always try the rear first. Pulling paper from inside the front cover can cause mechanical damage to the product.
  • Press the Power button (c01602202.gif ) to turn on the product.
  • Disconnect the power cord from the rear of the product.

    Remove the rear access door. Press in the release tab on the rear access door, and then pull the door away from the product. Figure 2: Remove the rear access doorc00909313.gif
  • Gently remove any jammed paper or bits of torn paper from the rollers inside the product. Use both hands to pull any whole sheets of paper to avoid tearing them.
    CAUTION: Use a flashlight to thoroughly check the rollers and wheels for torn pieces of paper that might remain inside the product. If any torn pieces of paper remain inside the product, more jams are likely to occur.
  • Check the rollers on the rear access door. If rollers are missing or do not turn freely, buy a replacement rear access door. Click here to order a replacement part from HP .
  • Press the Power button (c01602202.gif ) to turn on the product.
  • Open the cartridge door.
    Without turning off the product, disconnect the power cord from the back of the product.
    CAUTION: You must disconnect the power cord to move parts by hand without the risk of an electrical shock.
  • Disconnect the power cord from the wall outlet.
  • Look inside the product to see where the carriage is stuck, and then check for any torn paper or objects that might be restricting the carriage.
    NOTE: You might need a flashlight to illuminate areas for proper viewing.
  • Reach inside the product, and then manually move the carriage.
    • If the carriage is stuck on the right side of the product , move the carriage to the left side of the product.
    • If the carriage is stuck on the left side of the product , move the carriage to the right side of the product.
    • If the carriage is stuck in the middle of the product , move the carriage to the right side of the product.
  • Remove all traces of paper or obstructions found.
  • Make sure the carriage can move freely across the width of the product. Firmly push the carriage to the left side of the product, and then to the right side.Close the cartridge door.Reconnect the power cord to the back of the product.Reconnect the power cord to the wall outlet.Press the Power button (c01602202.gif ) to turn on the product.
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    Carriage Jam


    If you are getting a 'carriage jam' error as soon as you turn on your printer with no tasks in progress, then check for any piece of paper stuck in the carriage. Remove the paper carefully. If the paper tears, part of it might remain inside the paper path and damage the product.

    Follow the steps for fix HP Printer Carriage Jam

    • Turn off the printer and open it to see where the paper is stuck.
    • Manually move the carriage toward the opposite side.
    • Check the paper path and remove any piece of paper or any other object that is stuck in the path.
    • Reconnect the power cord and turn on the printer.
    http://www.fixya.com/support/t6088190-hp_7400_displays

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    I replaced my color cartridge on my HP Photosmart C3100 series printer and now it is making a grinding sound, but prints perfectly fine - what is the problem?


    You would want to try and reinstall the print cartridges. It is possible that something is just stuck that is why you are hearing the grinding sound.
    Let me know.

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    My carriage has jammed and it makes a sound as if its something is holding it back from moving


    It's probably jammed by dirt. Unplug the printer, move the carriage out of the way and clean thoroughly the metallic rails the carriage runs to using a cue tip.You might have to move the carriage multiple times to clean it totally. Finally spread a little fine grease over the metallic rail and again move the carriage from side to side. Now plug it in and try using it.

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    The print carriage may get stuck on either side or in the middle of the printer. The Carriage Jam: Open Door, clear carriage jam, and then press OK to continue error message may display on the front panel of the all-in-one.

    Solution
    The print carriage is the device which contains the print head and moves left to right during printing.
    Figure 1: Carriage Assembly

    To resolve this issue, follow the steps below in the order presented.

    Step one: Print a Self Test

    Follow the steps below:
    1. Press the Setup button.
    2. Select Print Report and press OK .
    3. The self-test page should print. If it prints a test page, there is no need to follow the remaining steps, as the error message may be false. Make sure the printer now prints from the computer (if installed on one). If it does not print, proceed to the step two.

    Step two: Clear the paper path

    Follow the steps below to clear the printer of any jammed paper and reset the printer.
    1. Leave the printer on and then disconnect the power cable and the USB or Ethernet cable from the back of the printer. Do not reconnect them until instructed to later.

    NOTE: Make sure the printer is on before disconnecting the power cord. Failure to disconnect the power cord from the rear of the unit can cause damage when removing jammed paper.

    2. Open the top access door.

    Figure 2: Opening the top access door

    3. Make note of where the carriage is stuck and look for jammed paper. A paper jam can cause the error message and the carriage stall. Some paper may be jammed in different locations than those shown in the photos below.

    Figure 3: Paper jammed on the left side

    Figure 4: Top view of paper jammed on the left side

    Figure 5: Paper jammed on the right side

    Figure 6: Top view of paper jammed on the right side

    NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the unit.

    If the carriage is stuck on the right side:
    a. Check for any paper or object that may be restricting the carriage.
    b. Move carriage all the way to the left side.
    c. Check the paper path all the way to the right side and remove any paper still in the printer.

    If the carriage is stuck on the left side:
    d. Check for any paper or object that may be restricting the carriage.
    e. Move carriage all the way to the right side.
    f. Check the paper path all the way to the left side and remove any paper still in the printer.

    If the carriage is stuck in the middle:
    g. Check for any paper or object that may be restricting the carriage.
    h. Move carriage all the way to the left side.
    i. Check the paper path all the way to the right side and remove any paper still in the printer.
    j. Move carriage all the way to the right side.
    k. Check the paper path all the way to the left side and remove any paper still in the printer.
    4. Remove the rear access door or duplexer (if installed) from the back of the printer.
    5. Check for and remove any paper still in the printer.
    6. Replace the rear access door, and close the top access door.
    7. Reconnect only the power cable. If the printer does not automatically turn on, press the Power button.

    NOTE: The printer may go through a warm-up period of up to two minutes. Lights may flash and the carriage may move. Wait until this warm-up period is complete before going to the next step.

    8. If the Power light is on steady, print a self-test page as done in Step one.

    If the Power light is not on steady and the carriage is still in a stalled position, proceed to the next step.

    Step three: Plug the printer directly into a wall outlet

    Verify that the printer is properly connected to a suitable power source by following the instructions below.
    1. Verify that the computer and the printer have a three-prong power plug.
    2. Remove the printer cable from any power strips or surge suppressors, and plug it directly into a grounded (three-prong) wall outlet.
    3. Try the print job again to see if this step resolved the issue.

    NOTE: If the printer prints when plugged directly into a wall outlet while disconnected from any power strips or surge suppressors, the power strip or surge suppressor may not be allowing sufficient voltage to reach the product.

    4. If this did not resolve the issue, proceed to the next step.

    Step four: Service the product

    If you have completed all of the steps listed above and are still experiencing a problem, service your product.hope this helps

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    Carriage system is broken. Uneconomical to repair. Sorry

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    >try to turn printer off and unplug the power cord
    >try to open carriage access door
    >try to move the carriage left to right if it freely moves then try
    positioning the carriage to the center portion
    >once thats done. try to plug the power back and turn on

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