Question about Brother MFC9320CW All-In-One Printer

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Reset drum counter on Brother MFC9320CW directions does not match printed instructions that came with the new drums

The printed directions says to press menu 8,4 and then press the up or down arrow to choose the color that I replaced. When I press 8,4 it says "SEARCH:" The up or down arrows just beeps at me.

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Posted on Jan 02, 2017

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SOURCE: Reset the drum counter on Brother MFC-9840CDW

press the 3 and 9 button at the same time in ready mode.

then the reset menu will appear, press the up or down arrow until you get to drum.

press ok,
and select 1 to reset or 2 to exit.
it will return the ready state and your done.

Posted on Jun 27, 2009

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  • 1684 Answers

SOURCE: cannot reset drum counter after fitting new drum

Hello,

Instructions for resetting the drum count can be found on our web site at:

www.ccl-la.com/brother.htm

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Posted on Jul 03, 2009

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Just replaced all of the print cartridges. Now print is blurry looks like double print


First perform ink head cleaning a couple of times as follows. 1)Press Ink, 2)Press arrows to choose cleaning and press OK, 3)Press arrows to choose all and press OK. Do this a couple of times. Then you can perform check print quality as follows. 1)Press ink, 2)Press arrows to choose Test print and press OK, 3)Press arrows and choose print quality and press OK, 4)Press color start. the machine will print a chart. Inspect the short lines on the four color blocks If any are missing follow on screen instructions.

Feb 19, 2014 | Brother MFC 6490CW InkJet Printer

1 Answer

Replaced black ink cartridge, but now it only prints a very faint line, cant make out what is printing


Sir/Madam

If your printed pages have a horizontal line in the text or graphics (as shown in the illustration below) or blank text, some of the nozzles may be clogged and need to be cleaned

Go to Section 2 for instructions on how to print the Alignment Check sheet and adjust the print alignment.

Section 1: Checking the print quality and cleaning the print head

  1. Print a Print Quality Check Sheet.

    1. Press Menu.
    2. Press the UP OR DOWN ARROW key or the dial pad to choose Ink Management and press OK.
    3. Press the UP OR DOWN ARROW key or the dial pad to choose Test Print and press OK.
    4. Press the UP OR DOWN ARROW key or the dial pad to choose Print Quality/Alignment and pressOK.
    5. Press Color (Colour) Start. The machine begins printing the Print Quality Check Sheet.
  2. Closely examine the Print Quality Check Sheet. Each of the four colors is represented by a slanted square pattern made up of individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.
  3. Compare the print quality of the Check Sheet you just printed with the three examples listed below:

    (A) One or more complete blocks of colors are missing:

3539a464-0a65-438d-8089-d017bae2e5c6.gif


(B) Most of the short diagonal lines are missing from one or more color blocks:

b1d5108e-66b1-4d31-b097-264dc159dcd8.gif


(C)Some parts of the short diagonal lines are missing from one or more color blocks:

  1. The display will then ask you if the print quality is OK for black. Press the DOWN ARROW key or 2 to choose Nofor black with the problem.
  2. The display will then ask you if the print quality is OK for Color. Press the DOWN ARROW key or 2 to chooseNo for color with the problem.
  3. The display will then show Start Cleaning? Yes No.
    Press the UP ARROW key or 1 to choose Yes and the machine will start cleaning the color ink cartridges.
  4. When the machine completes cleaning the print head, press Color (Colour) Start. Another Print Quality Check Sheet will print.
  5. Repeat the cleaning and the quality check process following the Step 4-7.
  6. Compare the second or third Print Quality Check Sheet with the first one you printed in step1:
9. Compare the second or third Print Quality Check Sheet with the first one you printed in step1:

  • If the print quality on the first Check Sheet matched Example (A) or (B) and you do not see any improvement on the second or third Check Sheet, please contact Brother Customer Service from "Contact Us."

  • If the print quality on the first Check Sheet matched Example (A) or (B) and you see some improvement on the second or third Check Sheet but it's not perfect, repeat the cleaning and the quality check process three more times (totally five times). If you do not see any further improvement after that, please contact Brother Customer Service from "Contact Us."

  • If the print quality on the first Check Sheet matched Example (C) and you do not see any improvement on the second or third Check Sheet, repeat the cleaning and the quality check process three more times (totally five times). If you still do not see any improvement, please contact Brother Customer Service from "Contact Us."

10. Press Stop/Exit.

Section 2: Checking the Print Alignment
  1. Press Menu.
  2. Press the UP OR DOWN ARROW key or the dial pad to choose Ink Management and press OK.
  3. Press the UP OR DOWN ARROW key or the dial pad to choose Test Print and press OK.
  4. Press the UP OR DOWN ARROW key or the dial pad to choose Print Quality/Alignment and press OK.
  5. Press Black (Mono) Start or Color (Colour) Start. The machine begins printing the Alignment Check Sheet.
  6. By reviewing this Check Sheet, you can determine if the alignment needs adjustment.
  7. Examine the 600 dpi and 1200 dpi test prints on the Alignment Check Sheet. If the number 5 sample of both the 600 dpi and 1200 dpi most closely matches the 0 sample, press the UP ARROW key or 1 to choose Yes.
    If one of the other samples is a better match for the 0 sample, press the DOWN ARROW key to choose No. The display will then prompt you to choose the sample that most closely matches the 0 sample for 600 dpi and then 1200 dpi.
  8. Press Stop/Exit.
If the print quality continues to be poor, go to Section 1 to clean the print head.


If your question was not answered, please check...


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Oct 09, 2012 | Brother Ink for Dcp-6690cw and Lc-1100

1 Answer

The colour not sharp and got vertical line when print


A reason for the non-sharp collorcould be that the ink is not dried correctly, so open the printer settings andclick at the Slow Drying Paper in the Basic tab. Thus, theprinter will let the paper to dry better.

Regarding the vertical line (and not sharp color) we could check the printquality and then align the nozzles:
Checking the print quality: 1. Print a Print Quality Check Sheet.a. Press the Ink or InkManagement key on the control panel of the machine.b. Press the up or down arrow keyto choose Test Print and press OK. c. Press the up or down arrow keyto choose Print Quality and press OK. d. Press Color (Colour) start.The machine begins printing the Print Quality Check Sheet. 2. Closely examine the Print QualityCheck Sheet. Each of the four colors is represented by a slanted square patternmade up of individual blocks. The colors should appear in the following orderfrom left to right: Black - Yellow - Cyan - Magenta. 3. Compare the print quality of theCheck Sheet you just printed with the three examples listed below:
(A) One or more complete blocks of colors are missing
(B) Most of the short diagonal lines are missing from one or more colorblocks
(C)Some parts of the short diagonal lines are missing from one or more colorblocks4. The display will then ask you if theprint quality is OK for black. Press the down arrow key or 2 or "-" to choose No for black with the problem. 5. The display will then ask you if theprint quality is OK for Color. Press down the arrow key or 2 or "-" to choose No for color with the problem. 6. The display will then show StartCleaning? Yes No.
Press the up arrow key or 1 or "+" to choose Yes andthe machine will start cleaning the color ink cartridges. 7. When the machine completes cleaningthe print head, press Color(Colour) Start. Another Print Quality CheckSheet will print. 8. Repeat thecleaning and the quality check process following the Step 4-7. 9. Compare thesecond or third Print Quality Check Sheet with the first one you printedin step1:o If the print quality on the firstCheck Sheet matched Example (A) or (B) and you do not see anyimprovement on the second or third Check Sheet, please contact BrotherCustomer Service from "Contact Us".o If the print quality on the firstCheck Sheet matched Example (A) or (B) and you see some improvementon the second or third Check Sheet but it's not perfect, repeat thecleaning and the quality check process three more times (totally five times).If you do not see any further improvement after that, please contact BrotherCustomer Service from "Contact Us".o If the print quality on the firstCheck Sheet matched Example (C) and you do not see any improvement onthe second or third Check Sheet, repeat the cleaning and the quality checkprocess three more times (totally five times). If you stilldo not see any improvement,, please contact Brother Customer Servicefrom "Contact Us".10. Press Stop/Exit.Setting the Alignment:1. Press the Ink or InkManagement key on the control panel. 2. Press the up or down arrow keyto choose Test Print and press OK. 3. Press the up or down arrow keyto choose Alignment and press OK. 4. Press Black (Mono) or Color(Colour) start. The machine begins printing the Alignment CheckSheet. 5. By reviewing this Check Sheet,you can determine if the alignment needs adjustment. 6. Examine the 600 dpi and1200 dpi test prints on the Alignment Check Sheet. If the number 5 sampleof both the 600 dpi and 1200 dpi most closely matches the 0 sample,press the up arrow key or 1 or "+" to choose Yes.
If one of the other samples is a better match for the 0 sample, press the downarrow key or "-" to choose No. The display will thenprompt you to choose the sample that most closely matches the 0 samplefor 600 dpi and then 1200 dpi. 7. Press Stop/Exit.

Aug 04, 2011 | Brother MFC-5860CN InkJet Printer

1 Answer

When you change the ink cartraige and clean printer and test the colours the quality of colour is not good on the test! what do you segested i try beacaue the machine has been on its 100th clean and...


    1. Print a Print Quality Check Sheet.

    2. Press the Ink or Ink Management key on the control panel.
    3. Press the up or down arrow key to choose Test Print and press OK.
    4. Press the up or down arrow key to choose Print Quality and press OK.
    5. Press Color (Colour) start. The machine begins printing the Print Quality Check Sheet.


    1. Closely examine the Print Quality Check Sheet. Each of the four colors is represented by a slanted square pattern made up of individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.

    2. Compare the print quality of the Check Sheet you just printed with the three examples listed below:

      (A) One or more complete blocks of colors are missing:

      a_ngsample5.gif
      (B) Most of the short diagonal lines are missing from one or more color blocks:

      b_ngsample6.gif
      (C)Some parts of the short diagonal lines are missing from one or more color blocks:

      c_ngsample2.gif
    3. The display will then ask you if the print quality is OK for black. Press the down arrow key or 2 or "-" to choose No for black with the problem.
    4. The display will then ask you if the print quality is OK for Color. Press the down arrow key or 2 or "-" to choose No for color with the problem.
    5. The display will then show Start Cleaning? Yes No.
      Press the up arrow key or 1 or "+" to choose Yes and the machine will start cleaning the color ink cartridges.
    6. When the machine completes cleaning the print head, press Color(Colour) Start. Another Print Quality Check Sheet will print.

    7. Repeat the cleaning and the quality check process following the Step 4-7.

    Jun 02, 2011 | Brother MFC 6490CW InkJet Printer

    1 Answer

    Mfc 5860 red printing green - already checked print levels. all are fine.


    1. Confirm that the colors are incorrect by printing a Print Quality Check Sheet

    a. Press INK.

    b. Press the UP OR DOWN ARROW key to select Test Print.

    c. Press OK.

    d. Use the UP OR DOWN ARROW key to select Print Quality.

    e. Press OK.

    f. Press COLOR START

    The machine will generate the Print Quality Check Sheet.

    2. The LCD will ask "IS QUALITY OK? 1. YES 2. NO"

    a. Press STOP/EXIT to return to the "Date and Time" display.

    3. Evaluate the Print Quality Check Sheet.

    On the Print Quality Check Sheet each of the four colors is represented by a slanted square pattern made up of 96 individual blocks. The colors should appear in the following order from left to right: Black - Yellow - Cyan - Magenta.

    NOTE: Cyan is the light blue color and magenta is the pinkish color.

    a. If the colors on the Print Quality Check Sheet do not match the sequence listed above then the ink cartridges are most likely installed in the wrong order. Continue to STEP 4 to resolve this.

    4. Open the Ink Refill cover.

    5. Open the cartridge covers of the colors that do not appear in the correct order.

    6. Remove the cartridges and reinstall them in the correct slots. On Brother Genuine Cartridges the color of the label will match the color of the cartridge cover.

    7. Run a "Setup Purge". A Setup Purge is necessary to replace the ink in the ink supply tubes with the correct color. One or more of the ink cartridges may run empty during this process. If they do, replace the empty cartridge with a Brother Genuine Ink Cartridge before continuing the process.

    a. Press MENU - BLACK START - MENU. The LCD will display Maintenance.

    b. Press 7-6, The LCD will display CLEANING ALL

    c. Press 6, the LCD will display eINIT__P ALL

    d. Press the RIGHT ARROW key until one of the colors that was installed incorrectly is displayed. i.e. eINIT__P CYAN.

    e. Press the BLACK START Key.

    • After the machine completes the Setup Purge it will return to the Standby Display.

    8. Print another Print Quality Check Sheet

    a. Press INK.

    b. Press the UP OR DOWN ARROW key to select Test Print.

    c. Press OK.

    d. Use the UP OR DOWN ARROW key to select Print Quality.

    e. Press OK.

    f. Press COLOR START

    9. The machine will generate another Print Quality Check Sheet.

    a. If all four colors printed correctly the issue is resolved.

    b. If one or more of the colors are still not printing in the correct order repeat STEPS 4 - 8.

    Feb 17, 2011 | Brother MFC-5860CN InkJet Printer

    1 Answer

    Everything is work fine only the black ink cant print,i only hv this printer for 5 month ,use it not more than 20 print...black ink is new .


    It is quite likely your the print head is clogged from lack of use. You need to print a Print Quality Check Sheet.

    Press Menu.

    Press the up or down arrow key to choose Ink or Ink Management. Press OK.

    Press the up or down arrow key to choose Test Print. Press OK.

    Press the up or down arrow key to choose Print Quality. Press OK.

    Press Color(Colour) Start. The machine will print the Print Quality Check Sheet.

    Compare the Check Sheet to the examples here:

    http://welcome.solutions.brother.com/BSC/public/as/au/en/faq/faq/000000/000700/000035/faq000735_011.html?reg=as&c=au&lang=en&prod=mfc255cw_all&Cat=112

    If there are problems say yes to proceed with cleaning the print head. You may need to complete several cycles. If the print quality does not improve after 5 cycles you may need to contact Brither Customer service.

    Trust this is helpful.









    http://welcome.solutions.brother.com/bsc/public/as/au/en/dlf/download_top.html?reg=as&c=au&lang=en&prod=mfc255cw_all

    Dec 28, 2010 | Brother MFC255CW All-in-One InkJet Printer

    1 Answer

    I want to reset counters for fuser and transfer unit. Mike


    Hi schoeller:
    Hope this helps.
    Replacing the transfer unit when it is not at end-of-life
    If you replace the transfer unit when it is not at the end-of-life, for instance if it is defective,
    you will need to reset the transfer unit count and then calibrate the printer, through the
    control panel.
    To reset the transfer unit count, do the following:
    1. Press MENU to enter the MENUS.
    2. Press down arrow to highlight Configure Device.
    3. Press check to select Configure Device.
    4. Press down arrow to highlight RESETS.
    5. Press check arrow to select RESETS.
    6. Press down arrow to highlight RESET SUPPLIES.
    7. Press check to select RESET SUPPLIES.
    8. Press down arrow to highlight NEW TRANSFER KIT.
    9. Press check to select NEW TRANSFER KIT.
    10. Press down arrow to highlight YES.
    11. Press check to select YES.
    To calibrate the printer, do the following:
    1. Press MENU to enter the MENUS.
    2. Press down arrow to highlight Configure Device.
    3. Press check to select Configure Device.
    4. Press down arrow to highlight PRINT QUALITY.
    5. Press check to select PRINT QUALITY.
    6. Press down arrow to highlight CALIBRATE NOW.
    7. Press check to select CALIBRATE NOW.
    8. Wait for the printer to calibrate.
    The transfer unit count is reset and the printer is ready to use.
    To reset the fuser count
    1. Press MENU to enter the MENUS.
    2. Press down arrow to highlight Configure Device.
    3. Press check to select Configure Device.
    4. Press down arrow to highlight RESETS.
    5. Press check to select RESETS.
    6. Press down arrow to highlight RESET SUPPLIES.
    7. Press check to select RESET SUPPLIES.
    8. Press down arrow to highlight NEW FUSER KIT.
    9. Press check to select NEW FUSER KIT.
    10. Press down arrow to highlight YES.
    11. Press check to select YES.
    The fuser count is reset and the printer is ready to use.
    Hope this helps.

    Jul 10, 2009 | HP LaserJet 3700n Printer

    1 Answer

    Owners manual


    Turn on power to TV, and DVD/VCR, set TV to channel 3 or 4
    Insert video cassette
    Select desired channel by using CH/TRK
    Set the desired recoring speed (SP or EP)
    Press REC once
    Press STOP to stop recording.

    Timer Recording,
    Press Menu and the Main menu will appear.
    Use up and down arrows to choose the Timer record menu
    Press Select/Enter to go to the Timer Record menu.
    Use arrows to choose the program no. (1-8)
    Use down arrow to choose Month option
    Use arrows to choose the desired month
    Use down arrow to choose the Day option
    Use arrows to choose the desired day
    Use down arrow to choose Start Option
    Use arrows to choose the desired start time
    Use down arrow to choose the Stop option
    Use arrows to choose the desired stop time.
    Use down arrow to choose the Channel option
    Use arrows to choose the desired channel (Channel, Line1 or Line2)

    Cable users: If you have Cable TV and used Cable Box in Connecting Antenna/Cable TV to DVD/VCR using a cable box converter, you must set the channel in this step to match the cable box output channel (usually 3 or 4). Change channels on the cable box instead of the DVD/VCR

    Mar 15, 2008 | Sanyo DVW-5000 DVD Player/VCR

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