Receiving Intellisync message

Hi, When attempting to access a corrupted call list database on the BlackBerry smartphone, the Uncaught exception:java.lang.NullPointerException error message appears: Isolate the corrupt data by turning on advanced logging for Intellisync. Turn on advanced logging for Intellisync. Once the corrupt data entry has been isolated, delete it from the desktop email client and the BlackBerry smartphone. I Hope it helped you. Thank you for using ' Fixya ' and have a nice day!!

Hi, you get this error message when attempting to access a corrupt contact list database on the BlackBerry smartphone, BlackBerry Device Software or software application component has failed, or there is corrupt data from a wired or wireless synchronization.
Isolate the corrupt data by turning on advanced logging for Intellisync
1) Turn on advanced logging for Intellisync.
2) Once the corrupt data entry has been isolated, delete it from the desktop email client and the BlackBerry smartphone.
3) Synchronize again.
Clear the contact list database on the BlackBerry smartphone.
1) Open BlackBerry Desktop Manager.
2) Click Backup and Restore, and then select Advanced.
3) From the Device Databases list, select Address Book, and then click Clear.
4) Return to the BlackBerry Desktop Manager window.
5) Synchronize the contact list with the correct translator in Intellisync.
I hope this information will help you

Hi, When attempting to synchronize between the computer and the BlackBerry smartphone, the Error 0x8004fd28 message appears on the BlackBerry Desktop Manager. This is due to the intellisync folder is corrupted. To resolve this issue, you need to complete the following steps: 1. Close BlackBerry Desktop Manager. 2. On the computer, navigate to the appropriate folder listed below: · If you are using Windows® XP, go to C:\Documents and Settings\\Application Data\Research In Motion\BlackBerry\Intellisync · If you are using Windows Vista?, go to C:\Users\\AppData\Roaming\Research In Motion\BlackBerry\Intellisync Note: If you are unable to view the above folder refer to additional information section on instruction on how to view hidden files 3. Delete the Intellisync folder. 4. Open the BlackBerry Desktop Manager. Note: If the BlackBerry Desktop Manager attempts to synchronize at this stage, synchronization will fail. 5. Configure the BlackBerry Desktop Manager for synchronization by completing the following steps: a. Click Synchronize. b. Click Configuration. c. Click Synchronization. 6. Synchronize calendar appointments. OR If there are one or more corrupt entries on the BlackBerry smartphone . Take back up and clear the database on the BlackBerry smartphone. I Hope it helped you. Thank you for using ' Fixya ' and have a nice day!!

Hi,
When attempting to access a corrupted call list database on the BlackBerry smartphone, the Uncaught exception:java.lang.NullPointerException error message appears:

Isolate the corrupt data by turning on advanced logging for Intellisync.

1. Turn on advanced logging for Intellisync.
2. Once the corrupt data entry has been isolated, delete it from the desktop email client and the BlackBerry smartphone.

I Hope it helped you.
Thank you for using ' Fixya ' and have a nice day!!

You receive a Failed to Find Service message when you attempt to transfer a media file between two BlackBerry Pearl smartphones.

The BlackBerry Pearl smartphone receiving the media file is not properly configured.
To send and receive files between two BlackBerry smartphones using Bluetooth® wireless technology, complete the following steps:

1. Enable Bluetooth technology on the BlackBerry smartphones. For instructions, see the Turn on Bluetooth technology section of the BlackBerry User Guide.
2. Make the BlackBerry smartphones discoverable. For instructions, see the Make your BlackBerry device discoverable section of the BlackBerry User Guide.
3. Pair the BlackBerry smartphones. For instructions, see the Pair with a Bluetooth enabled device section of the BlackBerry User Guide.
4. Set the Trusted field to Yes on both BlackBerry smartphones by completing the following steps:
   1. In the Bluetooth application, highlight the BlackBerry smartphone and press the Menu button.
   2. Select Device Properties.
   3. Set the Trusted field to Yes.
   4. Press the Menu button and select Save.
5. Send and receive the transfered file.

On the recipient's BlackBerry smartphone

1. On the Home screen of the BlackBerry smartphone, select Media.
2. Select a media type (Music, Video, Ring Tones, Pictures).
3. Press the Menu button and select Receive using Bluetooth. The File Transfer dialog box appears, followed by a prompt to Save or Cancel the file.
4. Select Save to save the file to the current location, or select the folder icon to save the file in a different location.

On the sender's BlackBerry smartphone

1. On the Home screen of the BlackBerry smartphone, select Media.
2. Select the same media type selected on the recipient's BlackBerry smartphone.
3. Press the Menu button and select Send Using Bluetooth.
4. When prompted to select a BlackBerry smartphone, select the recipient's BlackBerry smartphone.

check the blackberry fqa.com you will find your answer easy

Open your desktop manager, and select the functions you want to Sync, I would start with out the memopad and see if it syncs, if not then dont sync tasks and see if that fixes the issue...
Hope this helps, if so please rate accordingly
Thanks, David

Hi,

Your Work emails should Sync wirelessly as they are pushed through a BES server. Concentrate on fixing this and it should fix the others.

Do you move any emails when it arrives in your inbox? or do you have any auto-rules setup which moves them automatically?

If all else fails; Backup your device using Desktop Manager. Wipe the device and Enterprise Activate from fresh. Once setup then restore the data from Desktop Manager.

I hope this helps, please do rate my solution.

Thanks,

Just a thought...If you have run any spyware/adware cleaner it may have removed some/all components of the program. Try uninstall and download a fresh version and install it. Good Luck, Tim

I was ready to give up completely. Uninstalled, reinstalled, nothing worked. Here is what I did to resolve sync errors: 1. Perform a hard reset on the Palm 2. Go to the Palmone folder on your hard drive (C:\Program Files|PalmOne. Look for the Backup folder. Rename this folder Backup Old. 3. Connect the Treo to your computer. 4. Right click the Hotsync icon in the taskbar and click Custom. Change the four Outlook conduits (Calendar, Contacts,Tasks,Memos) to Desktop overwrites Handheld. 5. Run a Hotsync with the Treo. It should sync without errors. If you need to install additional applications you can add them now. This worked for me. I hope it helps with your errors.