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How do I get dial tone so I can fax on HP 2840 all in one?

I hear no dial tone when phone line is hooked up to printer. I do hear 2840 dial out.. When I connect phone, I get dial tone and can dial the number I'm trying to fax to and other fax machine picks up. When I try to fax, I keep getting a no answer error.

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Posted on Jan 02, 2017

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  • 279 Answers

SOURCE: Fax problem

I want to make sure I understand this completely. You get no dial tone from the fax machine when hooked up to VOIP. In the past, was there an audible dial tone from the fax, or did it just dial silently and give you an error if there was no tone? When you said you got a dial tone by connecting a phone to the ext phone port of "the machine" did you mean the fax machine? If you get a dial tone by running a phone through the fax machine, then the line is good. I have used a fax machine over Sunrocket before they went defunct, which used the same technology base as Vonage - so it should work. If you used to get an audible dial tone when using the fax, and no longer do, and you are geting a dial tone on a regular phone that is connected to the ext. port of the fax machine, then the problem has to be in the fax machine itself, not the VOIP. If you can verify that, we can go from there.

Posted on Oct 08, 2007

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jaylex
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SOURCE: no faxes outgoing

Turn the machine round and make sure that you haven't fitted the telephone cable into the phone slot. if you have remove the cable from the machine and plug into the other slot that is usually indicated by a letter L. Once done this try the on hook dial and hopefully there will be a dial tone. If there is not then try a different telephone cable if still the same problem then unfortunately the modem card is faulty and will need replacing.

Thanks J

Posted on Jan 12, 2008

tech435
  • 284 Answers

SOURCE: Fax ring tone or ring leader

im sorry to say the machine you have does not have DRD distinctive ring detect.

Posted on Sep 22, 2008

  • 105 Answers

SOURCE: Fax will not send or receive

Hi
You need to contact comcast for this issue and get a seperate phone line to which u need to plug in the allinone. This issue may exist most of the Comcast customers.
thx

Posted on Oct 05, 2008

  • 3 Answers

SOURCE: Fax machine not sending documents

A) Run the fax test on the printer itself to see if it's connected properly and has an active phone line.. HP All-in-one printers still make a dial tone sound even if they aren't connected to a phone line. To run the test 1)..Press the SETUP button. Press the down arrow button until "Tools" is highlighted then pres OK. 2) Press down arrow key again and select "Run Fax test" The printer will then print out the results. It will tell you if anything fails. If it does, the correct the problem it mentions. IF everything passes, then the problem is likely your cable phone line which is a "Digital" and Fax machines still use an analog signal. Here is what you can try to overcome the deficiencies in a cable phone system. 1) Set your fax speed to Medium 2) Turn your ECM (Error correction mode) OFF
To set your fax speed, Press the SETUP button again.. Press your down arrow again until you find "Advanced Fax Settings" and the press OK.. arrow down until you find "Fax Speed" and hit OK. Then choose Medium (14,400) and press OK This will take you to your previous menu (Advanced Fax setings).. Find "ECM Choose OK again.. Then choose OFF and press OK. Press the X button on your printer's control panel and then Retry your fax.. Hope this helps

Posted on Jul 21, 2010

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1 Answer

No dial tone pressing hook, NG and Poor line condition transmission report on sending and receiving. Confirmed good dial tone on line in and on phone on ext. Copy, display, everything else fine. I hear...


Hello,

Make sure that you have your telephone line from the wall jack plugged into the port on the fax that says "LINE" and that your telephone is plugged into EXT.

All your cables and jacks seem like they are working since your phone gets a dial tone, the onyl thing could be that the wires are mixed or the modem on the fax is broken.

Thanks,

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When I hit hook to send a fax I hear a click but I get no dial tone and the same on receiving a fax MP830


You only hit hook to hear the dial tone or use the machine like a speaker phone. To send a fax you press fax start. If you can't hear a dial tone when you press hook, there is something wrong with the phone line connection, or it's plugged in to the wrong plug on the machine. The phone line goes into the one marked with an L, the other with the pic. of a phone is for an additional telephone.

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Can not receive or send fax. When I send a fax, it says no answer, when I try to receive a fax, the other side hear it was ringing on and on, but they did not get the receiving signal.


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HP Officejet 5610 All-In-One InkJet Printer has few common problems. Such as Driver CD lost, Scanner does not work, Connection problem etc. For find all these software solution just click here....
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HP officejet all-in-one...keeps saying phone is off of the hook and will not give me a dial tone to fax. Is there a particular setting I need to check ?????


The very first thing to check with a fax machine is that the line itself is OK. The possibilities are much greater that there is a problem with the LINE and not the HP itself.
Hook up a regular telephone to the fax line, disconnecting anything else that may be on the line. If the telephone doesn't have a dial tone, call the phone company. If you DO have a dial tone, then maker sure that the phone line is connected to the correct port on the HP. There are two, usually. One is for the LINE and the other is for an EXTENSION (a phone that is daisy chained off the fax machine). If you have the LINE connected to the EXT port, it may give you this error.
If you have multiple items connected to the same phone line, try removing all of them but one regular phone, and see if you have a dial tone. If so, add the other items back, checking for a dial tone after each one. If one of them causes a lack of dial tone, replace or repair it.

The phone company may tell you that the problem lies in your inside wiring. I have seen that before. You can take your phone out to the telephone service box on the outside of the building. These usually have regular phone jacks in them. Disconnect the jack wire that runs into your house, and connect the regular telephone into the box itself. If you have a dial tone, then there is indeed a problem with the wiring in your building.

Jul 16, 2009 | HP Office Equipment & Supplies

1 Answer

I am unable to send fax, I get a 'phone line error' message. The phone line is fine, I checked it by pluging a seperate phone into it. When I go to 'On Hook Dial' I do not get a dial tone on the fax...


Please check the dial tone by following the instructions given below:
1. Press "Fax Mode."
2. Press "Menu."
3. Press "Up Arrow" or "Down Arrow" repeatedly until On Hook dial is highlighted.
4. Press "Select" twice.
You can now hear the dial tone of the telephone line.
5. Enter the number to which you want to send a fax.
Note: Press the keypad numbers to use an automated answering system.
6. Press "Start Black."

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My hp officejet v40xi says off hook when I try to send a fax. I hear not dial tone. can you help me I am using sbcglobal service


It will say 'off the hook' if the line is in use. There should be dial tone on the line before you can fax something.

Goodluck!

Mar 06, 2009 | HP Office Equipment & Supplies

1 Answer

Greetings my hp office jet its not faxing nor receiving faxes. it says no dialing tone


At a guess, I would say your phine line is either dead, or you have the line connected in to the incorrect socket. The phone line needs to be plugged into the socket that has an 'L' next to it. Check this first. If this is plugged in, check the line to the wall socket to make sure it is plugged in. If all this is good, press the hook button on the front of the unit, if it has one. You should hear a dial tone. If there is no hook button, get a phone and plug it in, if there is no dial tone, get a telephone tech in to check your line. If there is dial tone and you still can't fax. the unit has a faulty modem and will need to be replaced.
Being it a HP ink jet, should this be the case. throw it out and buy a new printer as the printer cannot be fixed because HP do not supply spare parts for their inkjet printers.

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Fax machine won't send or recieve faxes


press the "on hook" dial key. this should let you hear a dial tone. If you don't hear a dial tone, then it is probably the phone line and not the machine. You may have to call your telephone company.

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Problem faxing


Unplug the fax at the wall jack and hook up a regular phone. Listen to the dial tone. It should sound like a regular dial tone.

Next, plug the fax back in and call the machine from a regular phone.

You should hear fax tones.

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1 Answer

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honestly, it sounds like you have the phone cord and the fax jack swapped backwards, make sure you have the fax line plugged into the correct jack on the machine. 1 is for the handheld phone and the other is for the telephone line... give this a shot...

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