Question about HP Envy 4500 e-All-In-One Printer, Copier, Scanner
Successfully connected new HP Envy to my network and verified it is connected with a good signal. Neither my mobile or HP laptop can see the printer. I have followed the HP instructions for connecting wirelessly to the laptop, but it doesn't see the printer entering either the IP Address or the printer hostname. I have tried rebooting everything including the router - no help. I also tried to reload the drivers with the CD - also no help. I use Norton security and have not found anything obvious that is blocking it. PC is an HP Envy dv7t; Ipad is Air 2; OS current on both. Has anyone experienced this problem and found a solution?
Hi im new to this site but i had the same problem with an epson printer. have you tried port forwarding the printer with a static ip address. i also had to download an app for my samsung phone to connect to printer as it would not see it, also if you click open a photo on your laptop then go to print, it should ask you to install a printer. ( look for drop down menu and look for install printer not microsoft xps document writer) choose add a network or wireless printer and you should see it on your list of printers. hope this helps
Posted on Apr 20, 2015
Testimonial: "I have tried using the static IP address with no luck. It doesn't find the printer when it searches. I tried adding it through Photo Gallery, Word, via the Control Panel and using HP EPrint software. The printer shows it is connected to my wireless network but nothing can find it. I appreciate the information and if you have any other ideas, I will definitely try them."
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Posted on Jan 02, 2017
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