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The DVD player gives me message that it cannot read a disk. Have tried several disks and problem is not with the disk.

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The reader is dirty or broken.

If broken, return or exchange is what I would do.

However if it's dirty that's easy. If you're tech savvy simply locate and clean reader sensor with alcohol. Use a q-tip.

This should solve your problem.

Posted on Apr 21, 2015

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Posted on Jan 02, 2017

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"loading" message appears several minutes, then "no disc" message


check another disk.
or your dvd lens is weak to read dvd
i think it can read cds now.

if not, try to update firm ware or your dvd.


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1 Answer

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It can be several reasons
1. Disk is upside down
2. Lens is durty. CD/DVD cleaning disk will help
3. Disk is in different formate (for instance NTSC for US but you trying to playback disk in PAL)
4. Disk has different region code (look is the dvd player and disk have the same code, or ALL Regions code)
Good Luck

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Can't read disk


Check the Player Manual what types of disck it can play
There is great diversity o among player makes with what they can do.
Also if you have burned this disk it must be Finalized in the burner before any other device can play it.

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Invalid disk message sometimes and machine lock up


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Marantz DVD player DV4360 - not reading any DVD disks


Faulty laser pickup unit. Check and replace it. Contact any service technician. If you wish to get some details; visit the site linked here. Pull up older posts.
http://electro-medical.blogspot.com/
http://electronicshelponline.blogspot.com/

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1 Answer

Bad Disk


If you find that the DVD is not spinning it might means that the the "spinner" is not functioning, the sound you hear is the laser moving up and down trying to read your DVD but since is not spinning it can not read it. You will need to replace the small motor that operates the spinner, after extensive use they just give up. I hope this is helpful enough.

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1 Answer

Error message


i think your problem is that your lens( laser lens) that reads the disk is dirty. Try this get q-tip and put just little rubbing alcohol and clean the lens.

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