Question about Shredder Office Equipment & Supplies

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I have power in the shredder but the shredding mechanism will not work..I cleaned it as well and looked at the shredder itself. they move when I push on the gear manually. tHE FUSE LOOKS FINE.

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  • Shredder Master
  • 3,957 Answers

Take a look at the motor for a reset button. Some times they overheat, and a reset is needed. Not all motors have reset buttons, but it is worth a look.

Also, test the fuse to ensure it works. Sometime fuses will fail electrically, while appearing normal visually.

Make sure the unit is unplugged before poking around.

Posted on Apr 20, 2015

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6 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: My shredder stop shredding. has paper caught in it

Shredder drive gear is probably shredded - hard part to find or replace usually. Could mean a new shredder;-(

Posted on Sep 08, 2007

fellowesrep
  • 102 Answers

SOURCE: shredder stopped working

I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.

Posted on Mar 02, 2008

fellowesrep
  • 102 Answers

SOURCE: Shredder won't shred any more.

I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.

Posted on Mar 02, 2008

  • 1 Answer

SOURCE: Won't shut off after shredding.

I FIXED MINE!!! Hey folks same problem AS1018CD would not shut off. CURE: Take apart and clean electronic eye. PROCEDURE: 1. Unplug. 2.  Remove shredder and turn upside down. 3. Remove 6 phillips head screws on back of unit ( 1 is under sticker in middle peel back sticker to access screw. 4. Carefully separate unit. 5. Pull off shredder piece. It is a snug rubber grommet fit and just lifts off( gears everything comes off as one piece. 6. Electric Eye is exposed remove screw holding in and gently slide out and wipe clean. Do both sides. While apart clear all debris and wipe entire unit as clean as you can. Put gear assembly back on grommets. Put top and bottom back together. Replace screws. Plug in. FIXED :-)

Posted on Jul 11, 2008

  • 4 Answers

SOURCE: Shredder won't shred any more.

I have the Infoguard SX100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.

I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

Posted on Mar 28, 2009

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1 Answer

My Staples 16 sheet Microcut shredder starts the shredding operation after I push the button and continues the shredding operation after I shred a paper. How can I get the shredding mechanism to stop...


It's a tedious process to clean it out. Most auto switch shredders use either a tiny little lever or an optical sensor in the paper feed slot. Usually removing the shred head, picking all the paper out and blasting all the dust out with air will clean it up. Then run a few sheets of paper with shredder lubricant (basically clean mineral oil) to oil the blades and it should be good to go again. Just be careful cleaning that cutting head. I've donated many drops of blood to office equipment over the years.

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Home paper shredders tend to accumulate bits of paper that have to be cleaned out from time to time. With power off, turn the shredding mechanism upside down and look for scraps or wadded up strips. Sometimes only tweezers and persistence will get rid of all.

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Cleaning ladies were here yesterday. Evidently they did something because today when I turned it on both the red and green lights are lit and the expected humming sound is absent.


Check for the trigger wire. On Fellowes it is usually a thin wire in the middle of the unit that triggers the shredding mechanism. Also check to be sure the shredded recepticle is pushed in fully.

Sep 01, 2010 | Fellowes Office Equipment & Supplies

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Tech Solutions shredder Only powers in reverse w/ green light


Their are sensors on top and bottom of cutter asm. Good chance one or more are dirty, blocked with paper shreds or just bad. Clean with compressed air and lightly moistened cotton swab.

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you have to replace the main power switch

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Paper stuck in the Fellows Paper Shredder


  1. Remove Shredder from paper catcher bin
  2. Remove shredder cover from shredding mechanism assemble (approx. 6 screws on bottom of cover)
  3. Separate shredding mechanism from bottom cover (may have disconnect circuit board from assembly and other wiring from switches , sensors, etc,)
  4. Remove motor gear cover (approx. 4 screws)
  5. Separate shedder main drive gear from motor step up gear by pulling gear out
  6. Turn shredder mechanism up side down to access the cutting blades
  7. Use an adjustable wrench to turn the main drive gear to see stuck paper
  8. Use a needle noise pliers to remove paper shreds
  9. Repeat step 7 and 8 until all shreds are remove and cutting mechanism move smoothly
  10. Reassembly before testing shredder
  11. If you remove only some of the shreds, the motor may seize up and strip the plastic gears from step up gear.

Feb 09, 2009 | Fellowes DM8C Cross-Cut Shredder

2 Answers

Will not shred will go in Rev


I just fixed a similar issue. My AS702MX shredder fell off my desk while I was emptying the basket. When I tried to use it after that it only ran in reverse, not in auto/forward (it was not jammed). This meant that the motor was still working. Since this shredder is so old, no longer under warranty, and not working anyway, I decided to open it up. I unscrewed the 5 screws on the bottom (that's all), then the plastic covering opened up. While looking at the shredder from the top (without the plastic cover) you will see a small black plastic trigger mechanism in the middle (this is what the paper hits to start the shred) this piece will push a copper filament onto the motor to complete the "auto" circuit. Well the fall had caused the plastic trigger to dislodge on one side... I popped it back into place and closed it up, and its working fine now. It was really simple to fix.

Aug 04, 2008 | Aurora Global AS702MX Shredder

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Won't pull paper


Hi,

I have the same shredder with a different problem. Maybe we can help each other.

It sounds like you have paper jammed in the shredding mechanism. I've cleaned paper jams out of mine quite a few times. The first and most important step is to make sure the shredder is unplugged. Hold the unit up to look through the shredding slot. Some of the openings between the opposing shredding wheels will be filled with paper. Using a small screwdriver (narrow blade at least 3 inches long) you can gently push the paper through. It works best if you can us a pair of needle-nosed plyers to pull the paper out the other side. It takes patience, but it works. Good Luck.

My problem is that after I opened mine up, I turned it over to shake out shreds of paper. When I did this, the entire works fell out of the case and all of the wires disconnected from the 3-way switch. Can you look in yours and describe how the wires are connected to the 8 contacts on the switch. (a digital photograph would be GREAT!

I hope we can help each other.

-- Wcbyers

Jul 13, 2008 | Tech Solution TS-2550 Shredder

1 Answer

Shredder won't shred any more.


I personally work with Fellowes brand shredders, but it sounds like you have a paper feed sensor issue. This may be a mechanical or electronic sensor located in the center of the paper feed slot. If it is electronic it may just need cleaning(qtip dipped in rubbing alchohol. If it is a mechanical sensor check to make sure it has not been broken or it may be stuck because of paper that has become wedged behind it(you may need to jiggle the switch a few times to free it). If none of this works you may have a burned out switch or a bad pc1.gif board, contact manufacturer for more info.

Oct 28, 2007 | Office Equipment & Supplies

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