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How do I fix an HP Scanner problem?

HP Scanjet5900 OS Windows 7 Home Premium Image Software Photoshop CS 4 It's and old scanner, but has been a great one. Nice and LARGE. Never needing any maintenance other than wiping the screen, when suddenly all the images it scans have an all over red cast to them. Is the bulb about shot, would you say? I haven't changed any settings in Photoshop. I've experimented with different settings on the scanner itself, but I still get the red cast.

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

jackboy
  • 2985 Answers

SOURCE: No picture image when scanning

This looks like a CCD failure. Can the image be corrected in the PC software Which image editor are you using?

Posted on Jun 14, 2007

IrishDruid
  • 2712 Answers

SOURCE: Scanner problem

First try a hard reset. Use the following steps to perform a hard reset on an HP Scanjet Scanner.
1. Disconnect all cables from the scanner.
2. Lock and unlock any carriage lock.
3. Place the scanner on a flat and level surface.
4. Wait at least 5 seconds after disconnecting the cables before re-connecting any cables for testing or troubleshooting.

If the bulb is indeed fused, you will need to get the device serviced. This cannot be done by yourself, as the lamps are not sold separately..You can contact HP here:
http://welcome.hp.com/country/us/en/contact_us.html

Hope that helps! Should you have any further questions,please feel free to post them here.

P.S. - If you find that the solution/answerI provided led you to, or resulted in a fix, please close the ticket with a FixYa!rating. I would be very grateful for your show of appreciation.

Thank you for using FIXYA!

Cheers!
IrishDruid

Posted on Oct 04, 2008

  • 9 Answers

SOURCE: GT 9700F, scanner moves but get image transfer failed errors

Try a different copy of OS or in a Different M/C.

Posted on Jun 01, 2009

  • 6 Answers

SOURCE: scanner gives poor quality scan...bulb?

I have one with the same problem. Look at the lamp. If it isn't really bright, that could be the cause. Mine is bright at one end and that is the side of the page that is good. I am not an expert so I could be wrong, but that is where to start if all else looks OK. Am looking for a cheap replacement lamp myself. But at the prices of all-in-ones, it's not worth spending much.

Posted on Jul 16, 2009

  • 1 Answer

SOURCE: Epson Artisan 800 Scanner leaves blue/grey stripe on side.

I had this exact same issue with two Artisan 800's. I was told it was a hardware issue. Both were returned under warranty to Epson. Have since had problems with ADF and that printer was returned. Warranty has now ended. Expecting to buy a new printer shortly: they last about 4 months before having problems. It won't be an Epson even though that's all I've owned for 10 years

Posted on Dec 15, 2009

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Epson v300


Make sure you have Adobe acrobat or similar installed so that you have PDF available on the PC. It may also be in the software for the Epson. I had a scanner a few years ago whose software excluded PDF and I ended up installing new software of a generic printer / scanner to use Adobe PDF

Jun 07, 2012 | Epson Perfection V300 Film Flatbed Scanner

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Trying to download a driver for primefilm 1800u


The drivers it needs are in Windows\system32\drivers and include usbscan.sys and 2 others. I discovered that I had to run the device troubleshooter until it came across the single image scanner, I let it install drivers and then it worked with the primefilm software. That took hours, but the solution was to let Windows 7 64 bit do a troubleshoot on the hardware.

Dec 26, 2011 | Pacific Image PrimeFilm 1800u Film Scanner...

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Is Vista Home Premium Computer 32 Bit compatible with an HP 5300C scanner?


Your Hp scanjet 5300c scanner is not compatible with win 7 hoe premium 32-bit.hp does not have software or driver downloads available in that operating system.

Jul 27, 2011 | HP ScanJet 5300C Flatbed Scanner

3 Answers

I can not find driver suitable for scanner CP-HR7X to work in Windows 7


Hi.
I can use HR7X under windows 7 64bits, but not easy.
1) disconnect de power of scanner.
2) install the driver V2.1 (21Mb)
3) reboot
4) plug the power cord of scanner
5) cancel windows instalation
6) install the driver manually (c:\programs files\scannerU)

Now you have the KYESCAN.exe in the Colorpage folder.
7) run kyescan
8) at the scanner panel press SCAN button
9) wait, the kyescan will open a program like Photoshop or CorelDraw.
10) Now you can Acquire a image (File-> acquire -> via)

Note: you have to use kyescan. If you try to use direct from a image program the PC will not find de scanner.

That's all.
Forgive me my poor english.

William M

Oct 16, 2009 | Genius ColorPage HR7X Slim Flatbed Scanner

1 Answer

How to scan with mac


    1. Connect a compatible scanner to your computer. A list of compatible scanners is available in technical document 107203 "Mac OS X 10.2: Scanners Compatible With Image Capture "

    2. Install any necessary software drivers that came with the scanner.

    Note: Not all scanners require the installation of additional software drivers.

    3. Turn on the scanner.

    4. Press the scan button on the scanner. See the documentation that came with the scanner for specific instructions. Image Capture opens automatically and a preview scan appears.

    5. Select the area of the image you want to scan.


    75481_1.jpg

    Figure 1 Preview image with area to be scanned selected

    6. Click Options in the toolbar to adjust settings specific to your scanner.


    75481_2.jpg

    Figure 2 Options icon

    7. Adjust any settings in the drawer that appears.

    8. Click Scan.
The scanned image is saved in your Pictures folder in your home directory and opened in Preview.

Note: These are the default options. They can be changed in the Image Capture toolbar.

Jul 16, 2009 | HP Photosmart C6280 Printer

1 Answer

Printing from Elements 6 w/ HP 8250, image pushed to left.


I wish I did have a solution. Photoshop Elements 7 exhibits the same problem. They obviously broke something. I have to use an old version of Photoshop Elements 4 just to print properly. I am a tech support professional, uninstalled all HP software, re-installed latest drivers and problem persists. Sucks.

May 14, 2009 | HP - HP Photosmart 8250 printer

1 Answer

Canon ScanGear CS driver error Code: 2,252,0 - Can't preview Actually I have the Canon CanoScan LiDE 80 Flatbed Scanner - but this wasn't presented as an option, so I thought I'd try the nearest...


Hi,

Canon ScanGear CS driver error Code: 2,252,0. Error when trying to Preview scan using ScanGear in your program, e.g. Word, PhotoShop...

I had the same problem, Canon Technical were clueless on this error code. Yes the problem occured when trying to preview first however I could scan but without any preview, pointless really.

I have fixed it for Windows Xp SP3, Canon Lide 80. To Fix:

You need to download the latest ScanGear driver and Deldrv.exe from the canon website. You don't need the Toolbox, http://software.canon-europe.com/

It would help if you have Tuneup 2009 (even Trail version) for the later parts of this fix: http://www.tune-up.com/download/ just click download, you don't need to give them your email address.

1. Save these on C:
2. Remove the USB cable from your scanner - make sure it is unplugged.
3. Run Deldrv.exe, select your scanner and uninstall.

4. Now you will need to go into 'C:/WINDOWS/TWAIN_32' folder; you must remove anything in this folder - safest thing to do is CUT any items and paste them on the C: or personal folder.

5. Now the register parts - you need to purge your registry of any left over values. I found out after several attempts that this final step fixed the problem for me.

Basically through Windows XP Regedit or TuneUp Reg Editor search the ENTIRE registry for first 'ScanGear', second, 'Canon' and third if you have installed previously, 'Canon Toolbox'. Find any entries relating to any Canon scanner software and delete them. I only found around 6 or 7 entries to remove.

6. If you have TuneUp run '1-Click maintence' (correct problems) and afterwards run the 'Register defragger'. Restart.

7. On the next bootup your register should be optimised. Ok, disable any Anti-virus software.

8. Run the scangear setup winzip file you saved on C:. * it will extract a folder to C:. If get an error with the extraction, try running it anywhere else except C drive. Alternatively if you have WinRar, right click and manual extract contents. The scangear setup winzip file/folder (called lide80vst7250a_xpen) only contained a readme and setupSG.exe.

9. You must run the setupSG inside this folder. And you're done. Enable your anti-virus.

9. Now connect USB to scanner, Windows should pick it up. Open Word or PhotoShop > run the scangear program to preview.

10. Done! It worked my end.

Please let me know if this helped you.

Mar 14, 2009 | Canon CanoScan LiDE 70 Flatbed Scanner

2 Answers

Installing CanoScan Lide 20 / Lide 30 into Mac OS X 10.5.5


I found this scanner at a garage sale today, and had trouble finding this info myself. Finally stumbled upon this site ( http://cadwell.livejournal.com/39545.html )

I'm using it on a Powermac G5 but both the driver and toolbox app say they are univeral binary. Hopefully this gets you up and running too:

CanoScan LiDE 30 on Mac OS X 10.5
This technical help may seem completely out of place on this art blog but after scouring the internet for 3 hours trying to set my 6 year old scanner up on my new MacBook, I found this info half way down a lengthy comments section of a random blog. So I thought I'd post it here (slightly altered) as a message in a bottle to anyone else in need of it.

How to set up CanoScan LiDE 30 on Mac OSX 10.5
STEP 1:
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=351&modelid=6623
STEP 2:
Select MAC OS X
STEP 3:
Download BOTH:
LiDE 20/LiDE 30 Scanner Driver Ver. 7.0.1.1aX
(Mac OS X)

lide20lide30n670un676un1240uosx7011aen.dmg
CanoScan Toolbox Ver. 4.1.3.0X
(Mac OS X)

CSTb4130MXE.dmg.gz
STEP 4:
INSTALL CanoScan Toolbox Ver. 4.1.3.0X
STEP 5:
INSTALL LiDE 30 Scanner Driver Ver. 7.0.1.1aX . Make sure Applications>CanoScan Toolbox 4.1>Plug-Ins is selected as the install location.
STEP 6:
You will be asked to RESTART. You should.
STEP 7:
When you run CanoScan you can choose Photoshop as the default program to open the image in once it has scanned. You do not need Photoshop to open using Rosetta for this to work.
NOTE: If you want to scan directly from within Photoshop CS3, you need to copy the driver 'ScanGear CS 7.0X' which is found in Applications>CanoScan Toolbox 4.1>Plug-Ins into the photoshop pluggins folder, Applications> Adobe Photoshop CS3>Plug-Ins>Import/Export. You also need to open photoshop in Rosetta mode. Apple + I on the photoshop icon and select 'Open using Rosetta'. I would not recommend using this method though.
STEP 8:
Go to System Preferences>Accounts>Login Items and remove both of the following:
N067U_ButtonManager.app
N124U_ButtonManager.app
STEP 9:
SCAN.


Feb 15, 2009 | Canon CanoScan LiDE 50 Refurbished Scanner

4 Answers

Downloading HP 4255 scanner driver


go to paint, click on file, select from scanner/camera. it works without a driver plz try it!!!

Jul 05, 2008 | HP OfficeJet 4255 All-In-One InkJet...

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